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ANTHONY V
Customer Reviews for Meanley & Sons Ace Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Narrow streets, difficult to get in and out of area. Although the location was close to my intended move, my struggle to navigate around would make me consider another U-Haul center next time. Just to be frank, it was not the fault of the store or its owner, who was actually quite friendly and easy to work with.
Waymin YGreat staff , a little tough on the parking side for the van!
JAMES GThe pick up and delivery at Meanley’s worked smoothly. Nothing needs to improve.
Jill SSuper convenient in the staff are very helpful.
Melissa WSomehow let the customer know that the self check-in via app at the end takes a few minutes and includes taking photos inside and out so don’t lock the vehicle and put the keys in the lock box until the checkin is complete.
Serge IToo much traffic/ busy area.
Brenda SThe check out experience (online) was very slow. The verification for the user is very confusing. The staff at Ace Hardware were very cooperative, but they were struggling to use the uhaul system from the store as well. This needs to be improved.
Amit CPlease don't rent a vehicle with only 1/4 of a tank of gas to someone--I'm paying for a service via U-Haul and the expectation is that U-Haul is maintaining the vehicles. It seems like poor management to rent out a vehicle with such little gas to begin someone's move.
Christina MNeed parking space for my vehicle while using rental
Dima G