U haul changed the location that I wanted to this, you didn’t bother to tell me that there was no official office inside the gas station and that the hours online are not even irrelevant because you can go by what the gas station‘s hours are. Not all employees at the gas station had been trained on uhaul check in and out. I got charged for equipment that I didn’t even rent. This all added to the stress that I already had going with his move The app didn’t work on pickup either.
Brandi L
Customer Reviews for Mega Saver Rentals 69th Western
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It is out of a gas station where nobody is able to log into their stuff to rent out trucks, took almost an hour to pick up. Dropping off was worse cause when I went to drop off the keys, the lady just said “oh I don’t know how to do that, you’ll have to figure it out”.
Tate CSeat belt warning alarm beeping while seat belt was connected. Several tries re connecting no good.
David JKim Knows her stuff ! very helpful . great personalty ! give her a raise !
Bill MThe woman who worked with me there was SOOOOO amazing. I am switching to this location!!!
JOHN J