We picked up the trailer and found that right brake light and blinker did not work. But a call to the location put me in touch with Debbie. She was so nice, understanding and helpful!! She got us straightened out in no time! We actually were sent to the East Alton location where Steve was awesome and it took no time at all the get us going again!! Things aren’t alway perfect but with the help of Debbie in Godfrey and Steve in East Alton, it turned out to be such a minor issue that was fixed quickly!! These two employees were awesome to work with and we definitely will use u-haul again!!
Cala W
Customer Reviews for Melville Dairy
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Drop off barely spoke English. I had an issue with the trailer and they couldn’t understand what I was saying.
MICHAEL M