Combination to open the lockbox was already on it. The back was very dirty. Scheduled the uhaul almost 2 weeks in advance only to get a call the day prior that no vehicles were available in my location and that the nearest one was 50 minutes away. Once I received the van it had a check engine light on and they messed up somewhere so instead of a 2 day reservation like I originally requested and paid for they tried saying I only had 24 hours. That problem was fixed after having to call customer service.
Jason K
Customer Reviews for Metamora Motors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
U charged me for pads and a dolly i never gor attempted to wait on hold 2 different times to just get hung up on
Bradley HThis entire uhaul experience was nothing short of a disaster.
Linda TNo problem in dropping off the trailer.
HAROLD LDon’t make someone drive 50 plus miles and give them. 25 dollar off that did my pay for the gas back —
Mark KWe left more gas in the truck than we were expected to leave. The amount was to be 1/4 tank and we left quite a bit more than that. With gas prices as they are now, we feel we should be reimbursed for the extra amount left in the truck.
Ed L