Customer Reviews for MGM Auto Sale Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of MGM Auto Sale Inc

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William W. on

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Dennis M. on

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david P. on

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sabrina M. on

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Angela R. on

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Very happy. Location, service and very nice.

Gerard S. on

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Donald A. on

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I reserved a trailer for 3 pm and it wasn’t returned until 5 pm which was too late for me. I picked it up the next day and used it from 9 am till 11:45 and UHaul’s agent told me I would get an email receipt. I tried to call and could only get a fax machine. Uhaul customer care closed my return at 5 pm.

William G. on

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Went out of their way to help us with the right size utility trailer. Super people to work with.

ROBERT S. on

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Mark was great.

Mauricio S. on

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JACK A. on

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James C. on

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Jamie M. on

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Upon returning the U-Haul at 9:30pm, the location for the U-Haul blocked off the entrance and we were not able to pull it back into the lot. We had it reserved until 12:30am, and had to ask permission next door at papa johns to leave the vehicle.

Charles W. on

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Cruise control on trucks.

Robert R. on

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Robert R. on

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Kelsey B. on

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I initally selected a different uhaul location that was much closer to my home. I would like it if the trucks that i pick were actually available at the location i selected. This is the second move i have participated in within the last 6 months, and it has happened both times. The first time, they gave me a smaller truck that made the move more difficult.

ROBERT S. on

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Mark was great.

Javier T. on

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steve B. on

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Owner Mark was extremely helpful and accommodating. Would recommend him highly.

David N. on

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Nathaniel S. on

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Guy was helpful, yet did not sell or have a 2” ball. my truck had a 2 1/4”. I had to go to a hardware store and purchase a ball.

Ashley G. on

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Nothing we have no issues

susanna Z. on

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cynthia G. on

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This location worked out well but it was the THIRD location assigned. My first choice was changed by Corporate U Haul to a random location 15 or more miles away. Not sure how this could be possible! Called Corporate and got drop off location back to the same town I was in. This location had shorter hours which I had to work around. My first choice was open to 8:00 pm vs 5:00.

Jorge S. on

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harold L. on

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Mica B. on

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The location I went to previously to drop the truck off too was not helpful. The U-Haul on west new haven.

CASSANDRA J. on

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William R. on

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Mohammed Z. on

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Wanda L. on

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I found mark the owner of the car lot to be very personable, accommodating and professional. I would definitely recommend going there.

Timothy S. on

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A very convenient location with friendly staff, and an excellent deal on the truck rental. Perfectly satisfied!

Teah L. on

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ROBIN C. on

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Sherley R. on

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dong W. on

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truck battery is dead, need external battery connected to start the engine, I can't refill the tank because of that when I return the truck.

David L. on

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michelle T. on

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I would like a call ASAP. I was extremely unhappy and disappointed with the truck etc 321 594 0946

Patrick M. on

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ANDREA S. on

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LEO I. on

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Edward L. on

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FRANK B. on

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The people here were so nice and understanding absolutely excellent customer service made my move such a smooth move and the return thank you so much

clelia T. on

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HARRY B. on

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MGM is a crowded used car lot. It was very muddy when drove in. There are better locations to choose from.

Cecil G. on

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SANDRA S. on

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Richard V. on

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Mark is a great dad!

ANTHONY B. on

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ROBERT V. on

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MIKE B. on

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DO NOT GO HERE!!This guy is an absolute idiot and has no business being affiliated with U-Haul. After my second call to complain about them not answering phones, I got U-Haul on the phone and had a 3way call with the location. About this time the location called me asking why I was calling. Told him was on way to drop truck and he said I would need to take it elsewhere as he had no room. When I told him I was unhappy, he did not care. When I passed his location there were 2 trucks, 1 big 1 small and no trailers.

RUTH S. on

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Bryan D. on

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DAMION F. on

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CARLOS P. on

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JAMES P. on

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Completely a hindrance on dropping off the truck. Went to original location and was told I couldn't drop there, he was too full. I would then have to drive further down the road and drop it off at another location. Upon arriving there was no one present, the individual that finally answered did nothing except tell me to put the keys on the desk. Wasn't very happy with end result after spending 130+ on the trip/truck

Ronald V. on

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great experience

RONALD V. on

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Nothing ,, very nice experience

KELLY H. on

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Rentals facility was very accommodating

Renee T. on

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ROBERT L. on

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arrived for drop off on a Sat. approximately 3:00 PM location was closed

ROBERT C. on

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Quick easy pick up

LUIS V. on

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Nothing

Ken A. on

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MARTELLA M. on

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Only on thebasis of accessibility.....not easy access......

Bobby M. on

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Luis T. on

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Bobby M. on

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Patrick D. on

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JAMES S. on

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Location is located at a crappy used car lot. The location was dirty, the people, rude. One of the family members was cursing at someone when I returned the vehicle. The inside of the box truck contained dirt and sticks. And, for some reason their definition of a ONE DAY rental means expectation of vehicle return in FOUR hours. Last time I checked, A day is a bit longer than four hours. Their excuse was that they had a customer coming THREE hours after I picked my DAY rental! So, they Double Book their trucks?! VERY Dissatisfied!!!

DAVID F. on

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Dyanne R. on

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Curtis M. on

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JOHN G. on

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NELSON P. on

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stephane M. on

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Clerk was great to deal with, I was very impressed with the service. Thank you U-haul.