Customer Reviews for MGM Auto Sale Inc
(U-Haul Neighborhood Dealer)

95 reviews

2420 Minton Rd   West Melbourne, FL 32904

(321) 608-4408

Location Hours

  • Mon-Sat: 9:30 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(321) 608-4408

2420 Minton Rd
West Melbourne, FL 32904

Services at this Location:

Location Hours

  • Mon-Sat: 9:30 am - 6 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Julie T. 
Rating:
5.0

Mark at mgm was very helpful, answered all my questions and was quick to get me on my way. Excellent customer service at this location. Thank you!!

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

YESSENIA D. 
Rating:
4.0

I can't think of anything you would need to do more than you are already doing. Although I wouldn't recommend my friend try to use it as a drop off point. He was already full and mentioned that he was going to have to alert UHaul not to send any more dropoffs his way. So, I would make sure my friend doesn't drop off there.

Jeffrey D. 
Rating:
1.0

I was over charged and lied to. I will never rent with this company again

ALYSE M. 
Rating:
3.0

N/A

PAUL L. 
Rating:
5.0

Customer did not leave a comment.

DARREN S. 
Rating:
3.0

So to start off with the man who helped us was very nice as helpful. However the guy that we dropped it off with told us we had to take a picture of every single part of the dolly which he did not tell us originally. He also did not make sure the tired were inflated before he gave it to us, so we got a flat because we assumed they would be properly filled when we picked it up. He also didn't tell us to secure the chain for the underside of the towed car so that was an issue for part of the trip. overall a lot of help though.

LISA F. 
Rating:
5.0

Excellent service! Would definitely recommend.

Elliott P. 
Rating:
1.0

I rented a truck online and was supposed to get two dollies but got neither. During a contactless rental they should be in the truck when I order it. Then I wasn't refunded the $14 I paid for them. Horrible

Randi S. 
Rating:
5.0

Keep up the good work

MARIE A. 
Rating:
5.0

the person who attended me was very polite and professional, helped me load the trailer and hooked it up. Thank you very much.

ARMANDO L. 
Rating:
3.0

Customer did not leave a comment.

Marie J. 
Rating:
5.0

Customer did not leave a comment.

ROBERT W. 
Rating:
4.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

wilber C. 
Rating:
5.0

Customer did not leave a comment.

Roy T. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
4.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Customer did not leave a comment.

Dennis M. 
Rating:
3.0

Customer did not leave a comment.

david P. 
Rating:
5.0

Customer did not leave a comment.

sabrina M. 
Rating:
5.0

Very happy. Location, service and very nice.

Angela R. 
Rating:
5.0

Customer did not leave a comment.

Gerard S. 
Rating:
2.0

I reserved a trailer for 3 pm and it wasn't returned until 5 pm which was too late for me. I picked it up the next day and used it from 9 am till 11:45 and UHaul's agent told me I would get an email receipt. I tried to call and could only get a fax machine. Uhaul customer care closed my return at 5 pm.

Donald A. 
Rating:
5.0

Went out of their way to help us with the right size utility trailer. Super people to work with.

William G. 
Rating:
5.0

Mark was great.

ROBERT S. 
Rating:
4.0

Customer did not leave a comment.

Mauricio S. 
Rating:
5.0

Customer did not leave a comment.

JACK A. 
Rating:
4.0

Customer did not leave a comment.

James C. 
Rating:
3.0

Upon returning the U-Haul at 9:30pm, the location for the U-Haul blocked off the entrance and we were not able to pull it back into the lot. We had it reserved until 12:30am, and had to ask permission next door at papa johns to leave the vehicle.

Jamie M. 
Rating:
5.0

Cruise control on trucks.

Charles W. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
3.0

I initally selected a different uhaul location that was much closer to my home. I would like it if the trucks that i pick were actually available at the location i selected. This is the second move i have participated in within the last 6 months, and it has happened both times. The first time, they gave me a smaller truck that made the move more difficult.

Kelsey B. 
Rating:
5.0

Mark was great.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Javier T. 
Rating:
5.0

Owner Mark was extremely helpful and accommodating. Would recommend him highly.

steve B. 
Rating:
5.0

Customer did not leave a comment.

David N. 
Rating:
4.0

Guy was helpful, yet did not sell or have a 2” ball. my truck had a 2 1/4”. I had to go to a hardware store and purchase a ball.

Nathaniel S. 
Rating:
5.0

Nothing we have no issues

Ashley G. 
Rating:
5.0

Customer did not leave a comment.

susanna Z. 
Rating:
3.0

This location worked out well but it was the THIRD location assigned. My first choice was changed by Corporate U Haul to a random location 15 or more miles away. Not sure how this could be possible! Called Corporate and got drop off location back to the same town I was in. This location had shorter hours which I had to work around. My first choice was open to 8:00 pm vs 5:00.

cynthia G. 
Rating:
5.0

Customer did not leave a comment.

Jorge S. 
Rating:
5.0

Customer did not leave a comment.

harold L. 
Rating:
5.0

The location I went to previously to drop the truck off too was not helpful. The U-Haul on west new haven.

Mica B. 
Rating:
5.0

Customer did not leave a comment.

CASSANDRA J. 
Rating:
4.0

Customer did not leave a comment.

William R. 
Rating:
5.0

Customer did not leave a comment.

Mohammed Z. 
Rating:
5.0

I found mark the owner of the car lot to be very personable, accommodating and professional. I would definitely recommend going there.

Wanda L. 
Rating:
5.0

A very convenient location with friendly staff, and an excellent deal on the truck rental. Perfectly satisfied!

Timothy S. 
Rating:
5.0

Customer did not leave a comment.

Teah L. 
Rating:
3.0

Customer did not leave a comment.

ROBIN C. 
Rating:
4.0

Customer did not leave a comment.

Sherley R. 
Rating:
1.0

truck battery is dead, need external battery connected to start the engine, I can't refill the tank because of that when I return the truck.

dong W. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
4.0

I would like a call ASAP. I was extremely unhappy and disappointed with the truck etc 321 594 0946

michelle T. 
Rating:
5.0

Customer did not leave a comment.

Patrick M. 
Rating:
4.0

Customer did not leave a comment.

ANDREA S. 
Rating:
3.0

Customer did not leave a comment.

LEO I. 
Rating:
4.0

Customer did not leave a comment.

Edward L. 
Rating:
5.0

The people here were so nice and understanding absolutely excellent customer service made my move such a smooth move and the return thank you so much

FRANK B. 
Rating:
4.0

Customer did not leave a comment.

clelia T. 
Rating:
2.0

MGM is a crowded used car lot. It was very muddy when drove in. There are better locations to choose from.

HARRY B. 
Rating:
5.0

Customer did not leave a comment.

Cecil G. 
Rating:
4.0

Customer did not leave a comment.

SANDRA S. 
Rating:
4.0

Mark is a great dad!

Richard V. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT V. 
Rating:
1.0

DO NOT GO HERE!!This guy is an absolute idiot and has no business being affiliated with U-Haul. After my second call to complain about them not answering phones, I got U-Haul on the phone and had a 3way call with the location. About this time the location called me asking why I was calling. Told him was on way to drop truck and he said I would need to take it elsewhere as he had no room. When I told him I was unhappy, he did not care. When I passed his location there were 2 trucks, 1 big 1 small and no trailers.

MIKE B. 
Rating:
5.0

Customer did not leave a comment.

RUTH S. 
Rating:
5.0

Customer did not leave a comment.

Bryan D. 
Rating:
4.0

Customer did not leave a comment.

DAMION F. 
Rating:
5.0

Customer did not leave a comment.

CARLOS P. 
Rating:
1.0

Completely a hindrance on dropping off the truck. Went to original location and was told I couldn't drop there, he was too full. I would then have to drive further down the road and drop it off at another location. Upon arriving there was no one present, the individual that finally answered did nothing except tell me to put the keys on the desk. Wasn't very happy with end result after spending 130+ on the trip/truck

JAMES P. 
Rating:
5.0

great experience

Ronald V. 
Rating:
5.0

Nothing ,, very nice experience

RONALD V. 
Rating:
5.0

Rentals facility was very accommodating

KELLY H. 
Rating:
5.0

Customer did not leave a comment.

Renee T. 
Rating:
1.0

arrived for drop off on a Sat. approximately 3:00 PM location was closed

ROBERT L. 
Rating:
5.0

Quick easy pick up

ROBERT C. 
Rating:
5.0

Nothing

LUIS V. 
Rating:
5.0

Customer did not leave a comment.

Ken A. 
Rating:
4.0

Only on thebasis of accessibility.....not easy access......

MARTELLA M. 
Rating:
4.0

Customer did not leave a comment.

Bobby M. 
Rating:
3.0

Customer did not leave a comment.

Luis T. 
Rating:
4.0

Customer did not leave a comment.

Bobby M. 
Rating:
5.0

Customer did not leave a comment.

Patrick D. 
Rating:
1.0

Location is located at a crappy used car lot. The location was dirty, the people, rude. One of the family members was cursing at someone when I returned the vehicle. The inside of the box truck contained dirt and sticks. And, for some reason their definition of a ONE DAY rental means expectation of vehicle return in FOUR hours. Last time I checked, A day is a bit longer than four hours. Their excuse was that they had a customer coming THREE hours after I picked my DAY rental! So, they Double Book their trucks?! VERY Dissatisfied!!!

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

DAVID F. 
Rating:
5.0

Customer did not leave a comment.

Dyanne R. 
Rating:
3.0

Customer did not leave a comment.

Curtis M. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

NELSON P. 
Rating:
5.0

Clerk was great to deal with, I was very impressed with the service. Thank you U-haul.

stephane M. 
No reviews have been submitted for this location.

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