Customer Reviews for Mid America Storage
(U-Haul Neighborhood Dealer)

186 reviews

4310 SR 161 E   Belleville, IL 62221

(618) 566-7499

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: 9 am - 1 pm

Services at this Location:

Contact Us

(618) 566-7499

4310 SR 161 E
Belleville, IL 62221

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: 9 am - 1 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JOHN P. 
Rating:
4.0

Customer did not leave a comment.

DENNIS P. 
Rating:
5.0

Customer did not leave a comment.

MARK V. 
Rating:
4.0

I'm a little disappointed that the UHaul dealer in Okawville, where I reserved the transport, couldn't service me... they set up a transport at the new baden uhaul dealer. Then they didn't have one and I got shuffled to the Belleville dealer. The place was fantastic, but 20 minutes away and 20 minutes back when there is a dealer in town less than 2 minutes from my house... 5 day notice should have been enouf time to get one delivered to the closer store..

PATRICK S. 
Rating:
5.0

I actually used them 2 times in April to rent trailers to move to Atlanta. Brandon was as helpful those times as when I returned the equipment yesterday.

CHARLES R. 
Rating:
5.0

Customer did not leave a comment.

JOHN P. 
Rating:
5.0

Great service! Truck was clean and ready to go. Pick up and drop off process was easy and quick!

JAIME H. 
Rating:
5.0

Customer did not leave a comment.

DALE L. 
Rating:
5.0

Customer did not leave a comment.

CURT Z. 
Rating:
5.0

Customer did not leave a comment.

JAIME H. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY LAMAR A. 
Rating:
4.0

Customer did not leave a comment.

STACEY S. 
Rating:
4.0

Customer did not leave a comment.

STACEY S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Brandon located an appliance dolly from a nearby U-Haul facility upon my arrival. I was able to retrieve it to unload my large appliance items and a heavy furniture item. I was also able to drop off the car carrier early and leave my vehicle overnight to simplify logistics.

Christopher B. 
Rating:
5.0

Great experience. The Uhaul representative helped me with the hookup to ensure everything was right.

Thomas S. 
Rating:
5.0

Outstanding service

JOSEPH B. 
Rating:
4.0

Customer did not leave a comment.

BRIAN W. 
Rating:
4.0

Customer did not leave a comment.

Christopher L. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
5.0

Truck had 59k miles and is starting to get a little rough, but still a decent ride.

Scott H. 
Rating:
5.0

The pickup process was quick and convenient.

Dan M. 
Rating:
5.0

Customer did not leave a comment.

MATTHEWANTHONY S. 
Rating:
5.0

This was not my requested pick up location but everything turned out fine.

AARON T. 
Rating:
5.0

Customer did not leave a comment.

Clyde P. 
Rating:
5.0

Same. No issues and good service.

Kevin R. 
Rating:
5.0

Customer did not leave a comment.

Eric C. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS B. 
Rating:
5.0

Excellent experience.

Thomas H. 
Rating:
5.0

We rented for a local move. The owner is meticulous with details and the maintenance of his facility and trucks. Very friendly, too. Would definitely recommend.

MATTHEW W. 
Rating:
5.0

Customer did not leave a comment.

Lee H. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
5.0

Staff was very helpful and useful. They walked me through everything I needed to know and made the process seamless and painless. Highly recommended.

Eric F. 
Rating:
5.0

Customer did not leave a comment.

DUANE P. 
Rating:
5.0

Customer did not leave a comment.

ALICIA S. 
Rating:
4.0

Customer did not leave a comment.

Steven S. 
Rating:
4.0

Customer did not leave a comment.

LESLIE W. 
Rating:
5.0

The website/scheduling process is inadequate. During reservation, your website listed the drop-off location and when I picked up the equipment, I had to call to confirm the drop off location. If it's listed and I can select it online, I shouldn't have to call as well. Additionally, making changes to a reservation created a new reservation and I had extra equipment (two tow dollies) reserved. The pick up location manager was critical in helping untangle the mess. Please fix your scheduling IT system.

LUCAS ANDREW S. 
Rating:
5.0

Super friendly, great customer service and u can't beat the location.

DIANE W. 
Rating:
5.0

Great staff, easy process.

JEREMY N. 
Rating:
5.0

Customer did not leave a comment.

Shane C. 
Rating:
5.0

Customer did not leave a comment.

CHARLES R. 
Rating:
5.0

Excellent customer service!

ERIC S. 
Rating:
5.0

Customer did not leave a comment.

GREGORY W. 
Rating:
5.0

Customer did not leave a comment.

Gerogia W. 
Rating:
4.0

Customer did not leave a comment.

THOMAS L. 
Rating:
3.0

Customer did not leave a comment.

Bruce W. 
Rating:
5.0

Quick service, easy access. Other places I would have to wait for the guy to move trailers out of the way of have me help move trailers to get to the one I rented. The trailers are on an angle giving you easy access.

Eric M. 
Rating:
5.0

Customer did not leave a comment.

Dennis O. 
Rating:
5.0

I love the customer service at this location. Everyone is always super friendly and helpful with whatever your needs are. I will be a repeat customer.

JESSE W. 
Rating:
4.0

Customer did not leave a comment.

DONALD T. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK C. 
Rating:
5.0

Customer did not leave a comment.

Jeremiah H. 
Rating:
5.0

Another excellent location,who expidited a turn in. Keep these people also.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
4.0

Customer did not leave a comment.

Stefanie A. 
Rating:
5.0

Customer did not leave a comment.

Marcus K. 
Rating:
5.0

Guy took explained me in details, awesome co-operative and gentle.

JWALANT D. 
Rating:
4.0

Customer did not leave a comment.

MONIQUE B. 
Rating:
5.0

Customer did not leave a comment.

Jude A. 
Rating:
5.0

Customer did not leave a comment.

Stacey B. 
Rating:
5.0

Customer did not leave a comment.

Curtis B. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Nathan L. 
Rating:
5.0

Customer did not leave a comment.

verg D. 
Rating:
5.0

Customer did not leave a comment.

thomas R. 
Rating:
5.0

Very friendly and helpful.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

robin B. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT E. 
Rating:
5.0

Nice facility and location. Gates have limited hours and this should be noted, but otherwise if 9 am to 8 pm works then everything is super easy and convenient for the Scott AFB Area (right near the Commercial Vehicle inspection gate!)

vincent W. 
Rating:
5.0

Quick and easy experience!

John C. 
Rating:
5.0

Customer did not leave a comment.

hamza A. 
Rating:
5.0

Clean equipment and very nice ppl. Love the customer service.

Sherica H. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Quick and very friendly. 10/10

Denton K. 
Rating:
5.0

Customer did not leave a comment.

Brittney B. 
Rating:
5.0

As always, great experience.

Jason K. 
Rating:
5.0

Nothing

Jon R. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

great.serivice!!!!

mike W. 
Rating:
4.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Everything was excellent.

Erik L. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Doug A. 
Rating:
5.0

Customer did not leave a comment.

Jessica A. 
Rating:
5.0

Customer did not leave a comment.

Deborah K. 
Rating:
5.0

Customer did not leave a comment.

Daniel L. 
Rating:
5.0

Customer did not leave a comment.

Ricky G. 
Rating:
5.0

Customer did not leave a comment.

Maria W. 
Rating:
5.0

It is hard to find, but the manager was very helpful and gave me a lot of tips for my route.

ROY C. 
Rating:
4.0

let the customer return item to the closest uhaul location instead of going to the one they rented it from....

gary F. 
Rating:
5.0

Super nice and knowledgeable representative, would recommend to anyone.

matthew P. 
Rating:
5.0

Customer did not leave a comment.

Derick H. 
Rating:
5.0

Customer did not leave a comment.

Derick H. 
Rating:
5.0

Customer did not leave a comment.

Josh L. 
Rating:
5.0

Customer did not leave a comment.

Raymond W. 
Rating:
5.0

Only location that had what I needed in the area.

SETH P. 
Rating:
5.0

Greatest

Nathan C. 
Rating:
5.0

Brandon was extremely helpful especially his knowledge of other support like weigh stations and when he showed hookup connection with transport dolly

Tenn C. 
No reviews have been submitted for this location.

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