Customer Reviews for Mid America Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mid America Storage

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Albert C. on

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young lady was very nice and helpful

Greg P. on

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Thomas E. on

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sandra z. on

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Christopher G. on

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Service was wonderful! Process was easy, if I move again I will use uhaul.

Travis B. on

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Brenda M. on

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MICHAEL K. on

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I’ve dealt with a number of rental moving comapnies over the years and this place is first rate, top of the list from equipment to customer service. When I need to rent a moving truck or trailer, Mid America is where I go.

Brian S. on

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Military discount

Ricardo M. on

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Patrick S. on

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Keo M. on

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Easy & Friendly drop off location! Great place to rent again!

Nelson P. on

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sherry l. on

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This is the 2nd time renting from this location. The 1st time a gentleman that waited on us was super nice. This time a gentleman seemed to be not quite as friendly. The 1st truck rented was awesome. The 2nd truck needed transmission service or something.

David D. on

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Camille L. on

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He was very nice. I explained I left the truck with the same amount of dirt it came with. I did put extra gas in the truck.

Steve B. on

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WILLIAM H. on

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Even though the requested equipment was not available at the time of pickup, I do appreciate the efforts of Mid America Storage to locate any possible alternative. In the end, they went the extra mile and sourced an alternative conveyance. Outstanding service. Thank you. William Harris

Matthew C. on

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Christie S. on

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Michael S. on

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Ervin D. on

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Nothing to improve! Great customer service.

SHANNON H. on

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Great customer service.

September H. on

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William P. on

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Stuart C. R. on

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This location did a fine job, however Sun Copies in Swansea Illinois was my original location and they deserve zero stars. They didn’t have my 26’ truck despite my 2+ week long reservation and the regional manager, Fred Richmond never returned my call. I am beyond frustrated by this location on their manager.

Myckel B. on

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David N. on

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It was all so good, how can it improve? The staff was helpful and a pleasure to work with.

Morris A. on

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Great service

Dan G. on

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SHANNON H. on

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Was very helpful and nice.

JESSE J. on

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Lester L. on

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Great host

sherry l. on

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It would be nice if you would offer discounts such as AAA, AARP, military, or senior. It would also be nice to start with a full tank of gas. It would make it easier to return to a full tank.

SANDY M. on

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Heather P. on

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Fantastic customer service!

Jerry P. on

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Holly G. on

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Stephen D. on

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TOM K. on

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The 5x8 trailer I rented was delivered to this (my preferred!) UHAUL location! Brendan and Savannah are great! However! 5x8 Cargo Trailer Equipment No AV0317C with OK license plate is pretty old and the door and lock are not in the best shape! Suggest You think about retiring this equipment!

Rebecca S. on

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The lady working was awesome! Thank you!

Justin D. on

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Lights weren't working on trailer, employee at location got one side working and indicated that was the best he could do. When we protested (as we had 830 miles to drive), he was able to get all lights working.

Christopher C. on

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Brent C. on

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Sharina S. on

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The only thing I would have to comment on is that I rented the truck at 1049 am on 5 May 2018. I was under the impression it was a 24 hr one day rental. However on 6 May 2018 @ 0800, I received a phone call from the representative at the Mid American storage. She stated that there was someone that was going to rent it at 0800. I responded that I thought it wasn’t due until 1000 since that was the time I rented it at. The lady was professional and apologetic for the misunderstanding. I wish I was told when I rented it the day prior that the truck needed to be returned by 0800 on 6 May’18. If so, I could have taken my stuff to my husbands storage unit as his opens at 0700. If possible, I would like to get the 2 hrs still or some kind of resolution. Thank you. Sharina Smith SharinaSm@yahoo.com

Nicholas L. on

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Chris V. on

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They delivered what they promised. The staff was also friendly.

sandra s. on

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Great job!

RON E. on

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sandra s. on

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Great job will use this location again!

Thomas L. on

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No improvement suggestions. Staff was awesome! Explained everything thoroughly. Fast, friendly. Great experience! Thanks!

David P. on

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jessica m. on

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Mark S. on

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Keep up the great job!

Cecil B. on

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outstanding customer service!

Wayne B. on

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HENRY K. on

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ALEX B. on

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The lady at the desk was extremely nice and courteous. I wish more people were as pleasant.

Bill V. on

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Savannah Cannavit was extremely helpful!!! I had a couple issues and she resolved them all to my satisfaction. Actually she exceeded my expectations. Thanks Savannah!!!!!!!!!!!!

Jimmy B. on

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I didn't have to lift a finger the tech did all of the connection work himself.