Customer Reviews for Mid America Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mid America Storage

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Daniel L. on

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Ricky G. on

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Maria W. on

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ROY C. on

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It is hard to find, but the manager was very helpful and gave me a lot of tips for my route.

gary F. on

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let the customer return item to the closest uhaul location instead of going to the one they rented it from....

matthew P. on

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Super nice and knowledgeable representative, would recommend to anyone.

Derick H. on

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Derick H. on

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Josh L. on

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Raymond W. on

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SETH P. on

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Only location that had what I needed in the area.

Nathan C. on

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Greatest

Tenn C. on

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Brandon was extremely helpful especially his knowledge of other support like weigh stations and when he showed hookup connection with transport dolly

Patrick M. on

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Better manners by the male agent. He indicated he is sick and has respiratory health issues. Although he was helpful putting my trailer on and assisting me in taking it off. His demeanor can be perceived as degrading. He told me "I NEED you to drive around the buildings and pull into the spot from where you picked up the trailer." A recommendation...."Could you please pull around the buildings and pull into the spot from where you picked up the trailer." I am not a dog, I am a human being...at no time was I rude to him...he really needs to work on his demeanor with other. Patrick Martinez (618) 744-7312

William G. on

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Wayne C. on

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Thomas S. on

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Tiffany R. on

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cheryl D. on

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Joseph S. on

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Brandon was very helpful.

Roger H. on

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Brandon was outstanding in coordinating all my needs. He was very flexible in accommodating the timeline to fit my moving schedule.

Roman C. on

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Tire pressures were way off even though I was assured they were good , 2 tires had 50 psi , another 45 & one had 10 psi which was unsafe ! Called u haul for the tire issues. I filled the 10 psi tire to specs & it lost 20 psi in an hour , a slow leak. Uhaul customer service got a service truck to replace the tire . I was glad the trailer was in my driveway & not on the road. Also the tire pressures were checked & filled by the service guy to 85 psi as called for on the sidewall.

Leslie B. on

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doug P. on

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Jeff D. on

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ken S. on

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Brandon was extremely pleasant and professional. I would recommend this location to anyone!!

Bill E. on

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DAVID S. on

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Edward B. on

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When I picked up the trailer the lights wouldn’t work on it. I took it to a local shop and they found a broken wire to the trailer. They charges U-Haul but I still lost an hour waiting on the repair

Carlton E. on

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Superior Staff and help. this is the place to go to

Jill L. on

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Arnold B. on

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The young lady that assisted us was extremely sweet and welcoming. Our experience with her made up for the horrible experience we had at Quality rental and storage.

Robert C. on

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Great service

Skeet H. on

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Customer did not leave a comment.