Customer Reviews for Mid America Storage
(U-Haul Neighborhood Dealer)

160 reviews

4310 SR 161 E   Belleville, IL 62221

(618) 566-7499

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: 9 am - 1 pm
Special Operating Hours
  • 7/4/2021: Closed

Services at this Location:

Contact Us

(618) 566-7499

4310 SR 161 E
Belleville, IL 62221

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: 9 am - 1 pm
Special Operating Hours
  • 7/4/2021: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Eric C. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS B. 
Rating:
5.0

Excellent experience.

Thomas H. 
Rating:
5.0

We rented for a local move. The owner is meticulous with details and the maintenance of his facility and trucks. Very friendly, too. Would definitely recommend.

MATTHEW W. 
Rating:
5.0

Customer did not leave a comment.

Lee H. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
5.0

Staff was very helpful and useful. They walked me through everything I needed to know and made the process seamless and painless. Highly recommended.

Eric F. 
Rating:
5.0

Customer did not leave a comment.

DUANE P. 
Rating:
5.0

Customer did not leave a comment.

ALICIA S. 
Rating:
4.0

Customer did not leave a comment.

Steven S. 
Rating:
4.0

Customer did not leave a comment.

LESLIE W. 
Rating:
5.0

The website/scheduling process is inadequate. During reservation, your website listed the drop-off location and when I picked up the equipment, I had to call to confirm the drop off location. If it's listed and I can select it online, I shouldn't have to call as well. Additionally, making changes to a reservation created a new reservation and I had extra equipment (two tow dollies) reserved. The pick up location manager was critical in helping untangle the mess. Please fix your scheduling IT system.

LUCAS ANDREW S. 
Rating:
5.0

Super friendly, great customer service and u can't beat the location.

DIANE W. 
Rating:
5.0

Great staff, easy process.

JEREMY N. 
Rating:
5.0

Customer did not leave a comment.

Shane C. 
Rating:
5.0

Customer did not leave a comment.

CHARLES R. 
Rating:
5.0

Excellent customer service!

ERIC S. 
Rating:
5.0

Customer did not leave a comment.

GREGORY W. 
Rating:
5.0

Customer did not leave a comment.

Gerogia W. 
Rating:
4.0

Customer did not leave a comment.

THOMAS L. 
Rating:
3.0

Customer did not leave a comment.

Bruce W. 
Rating:
5.0

Quick service, easy access. Other places I would have to wait for the guy to move trailers out of the way of have me help move trailers to get to the one I rented. The trailers are on an angle giving you easy access.

Eric M. 
Rating:
5.0

Customer did not leave a comment.

Dennis O. 
Rating:
5.0

I love the customer service at this location. Everyone is always super friendly and helpful with whatever your needs are. I will be a repeat customer.

JESSE W. 
Rating:
4.0

Customer did not leave a comment.

DONALD T. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK C. 
Rating:
5.0

Customer did not leave a comment.

Jeremiah H. 
Rating:
5.0

Another excellent location,who expidited a turn in. Keep these people also.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
4.0

Customer did not leave a comment.

Stefanie A. 
Rating:
5.0

Customer did not leave a comment.

Marcus K. 
Rating:
5.0

Guy took explained me in details, awesome co-operative and gentle.

JWALANT D. 
Rating:
4.0

Customer did not leave a comment.

MONIQUE B. 
Rating:
5.0

Customer did not leave a comment.

Jude A. 
Rating:
5.0

Customer did not leave a comment.

Stacey B. 
Rating:
5.0

Customer did not leave a comment.

Curtis B. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Nathan L. 
Rating:
5.0

Customer did not leave a comment.

verg D. 
Rating:
5.0

Customer did not leave a comment.

thomas R. 
Rating:
5.0

Very friendly and helpful.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

robin B. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT E. 
Rating:
5.0

Nice facility and location. Gates have limited hours and this should be noted, but otherwise if 9 am to 8 pm works then everything is super easy and convenient for the Scott AFB Area (right near the Commercial Vehicle inspection gate!)

vincent W. 
Rating:
5.0

Quick and easy experience!

John C. 
Rating:
5.0

Customer did not leave a comment.

hamza A. 
Rating:
5.0

Clean equipment and very nice ppl. Love the customer service.

Sherica H. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Quick and very friendly. 10/10

Denton K. 
Rating:
5.0

Customer did not leave a comment.

Brittney B. 
Rating:
5.0

As always, great experience.

Jason K. 
Rating:
5.0

Nothing

Jon R. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

great.serivice!!!!

mike W. 
Rating:
4.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Everything was excellent.

Erik L. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Doug A. 
Rating:
5.0

Customer did not leave a comment.

Jessica A. 
Rating:
5.0

Customer did not leave a comment.

Deborah K. 
Rating:
5.0

Customer did not leave a comment.

Daniel L. 
Rating:
5.0

Customer did not leave a comment.

Ricky G. 
Rating:
5.0

Customer did not leave a comment.

Maria W. 
Rating:
5.0

It is hard to find, but the manager was very helpful and gave me a lot of tips for my route.

ROY C. 
Rating:
4.0

let the customer return item to the closest uhaul location instead of going to the one they rented it from....

gary F. 
Rating:
5.0

Super nice and knowledgeable representative, would recommend to anyone.

matthew P. 
Rating:
5.0

Customer did not leave a comment.

Derick H. 
Rating:
5.0

Customer did not leave a comment.

Derick H. 
Rating:
5.0

Customer did not leave a comment.

Josh L. 
Rating:
5.0

Customer did not leave a comment.

Raymond W. 
Rating:
5.0

Only location that had what I needed in the area.

SETH P. 
Rating:
5.0

Greatest

Nathan C. 
Rating:
5.0

Brandon was extremely helpful especially his knowledge of other support like weigh stations and when he showed hookup connection with transport dolly

Tenn C. 
Rating:
2.0

Better manners by the male agent. He indicated he is sick and has respiratory health issues. Although he was helpful putting my trailer on and assisting me in taking it off. His demeanor can be perceived as degrading. He told me "I NEED you to drive around the buildings and pull into the spot from where you picked up the trailer." A recommendation...."Could you please pull around the buildings and pull into the spot from where you picked up the trailer." I am not a dog, I am a human being...at no time was I rude to him...he really needs to work on his demeanor with other. Patrick Martinez (618) 744-7312

Patrick M. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Customer did not leave a comment.

Wayne C. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

Tiffany R. 
Rating:
5.0

Customer did not leave a comment.

cheryl D. 
Rating:
5.0

Brandon was very helpful.

Joseph S. 
Rating:
5.0

Brandon was outstanding in coordinating all my needs. He was very flexible in accommodating the timeline to fit my moving schedule.

Roger H. 
Rating:
3.0

Tire pressures were way off even though I was assured they were good , 2 tires had 50 psi , another 45 & one had 10 psi which was unsafe ! Called u haul for the tire issues. I filled the 10 psi tire to specs & it lost 20 psi in an hour , a slow leak. Uhaul customer service got a service truck to replace the tire . I was glad the trailer was in my driveway & not on the road. Also the tire pressures were checked & filled by the service guy to 85 psi as called for on the sidewall.

Roman C. 
Rating:
5.0

Customer did not leave a comment.

Leslie B. 
Rating:
5.0

Customer did not leave a comment.

doug P. 
Rating:
5.0

Customer did not leave a comment.

Jeff D. 
Rating:
5.0

Brandon was extremely pleasant and professional. I would recommend this location to anyone!!

ken S. 
Rating:
4.0

Customer did not leave a comment.

Bill E. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

When I picked up the trailer the lights wouldn't work on it. I took it to a local shop and they found a broken wire to the trailer. They charges U-Haul but I still lost an hour waiting on the repair

Edward B. 
Rating:
5.0

Superior Staff and help. this is the place to go to

Carlton E. 
Rating:
5.0

Customer did not leave a comment.

Jill L. 
Rating:
5.0

The young lady that assisted us was extremely sweet and welcoming. Our experience with her made up for the horrible experience we had at Quality rental and storage.

Arnold B. 
Rating:
5.0

Great service

Robert C. 
Rating:
5.0

Very Friendly.

Skeet H. 
Rating:
5.0

Unfortunately, we scheduled our move right as the big snowstorm hit! Your great folks worked with us and were extremely helpful.

Douglas B. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth S. 
Rating:
5.0

Customer did not leave a comment.

Joshua E. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth H. 
Rating:
5.0

Customer did not leave a comment.

CHARLES T. 
No reviews have been submitted for this location.

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