Customer Reviews for Mid Atlantic Outdoor Equipment

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mid Atlantic Outdoor Equipment

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Iric W. on

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The rep, Seth... was excellent. Smart, polite and efficient.

Nathan K. on

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Cheuk C. on

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Great customer service and convenient, clean location.

irene G. on

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Joanne D. on

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Rhonda F. on

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Ken K. on

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Great friendly staff, they made this job for me stress free and pleasant. Highly recommend.

Jusin N. on

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There were computer glitches that took almost 20 minutes to solve. Seems excessive....

James P. on

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Excellent

Darlene M. on

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Ashleigh G. on

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Michelle S. on

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Doreen G. on

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Rachel H. on

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Seth was awesome!

Jheroma S. on

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Gracie M. on

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I had no problems with the location but rather the online check in. Online checking was very frustrating and time consuming. I love that you can do 24 hr/ pickup because I work during business hours but I wish the app wasn’t so buggy. At times it would not let us input information then decline us for it, or sometimes just decline us for seemingly no reason. After messing around with the app for a while, customer service took over a half hour to verify over the phone.

Walter M. on

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I rented a trailer on Wednesday night after hours at 5:45. I was 2 hours late and called the store to notify.them. I realize it was 2 hours late but they charged me for another 24 hours - $29.95. That’s ridiculous. I won’t be back to that location and I would never recommend them.

PATRICK C. on

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John B. on

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Did not close out my return on arrival and return of the key, had to return a second time to close it.

Graciela P. on

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William B. on

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Ashley C. on

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The truck was leaking! Had to drive through a rainstorm and when I opened the truck, my furniture was soaking wet! Completely ridiculous. But I can't "show" wet furniture through a photo when the furniture is made with dark material, so I have nothing to file a claim on. This is the second time I've had issues with this company. I will absolutely pay more to use a different moving company in the future.

Rebecca B. on

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I will Never Ever use the mobile app to checkin/out ever again. It was very inefficient. Having a UHaul rep harass me via the app, having to require two co-workers to serve as references - was a major inconvenience. I ended up using the location to manually check me in - and it took all of two minutes. This location was wonderful. The truck was fine. The app was awful. The end.

Robert S. on

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Make it easier to check in. Person who waited on me was very nice but had a lot of problems with checking me in. Took almost an hour. He told me they always have problems.

Joseph C. on

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Staff was pleasant and I had no problems whatsoever

Richard M. on

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This is the best U-HAUL dealer in the area. I would only rent from them, very professional and kind.

Bradley P. on

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Shirley H. on

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Julia B. on

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Dana C. on

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JESSICA W. on

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The guy that checked me in was very helpful! Would definitely rent here again. However the truck had some dirt in the inside and mud on the tires from previous renter. It would have been nice to have that remove before placing my things in th truck.

James C. on

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Customer service was excellent. Couldn’t have asked for better. Great job.

marion K. on

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Customer did not leave a comment.