Customer Reviews for Mid Carolina Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mid Carolina Mini Storage

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MICHAEL W.
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WILLIAM B.
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EDNA N.
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Alexander O.
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Perfect for what I needed to do! Don't change a thing!

David R.
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EDWARD L.
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Thelma R.
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Adam H.
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Gene E.
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MARK C.
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Amber C.
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Freddie B.
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Very friendly and professional.

Freddie B.
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Smoothest pick up ever. Excellent support.

Susan R.
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Tracie D.
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Timothy B.
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Customer service and help was fantastic.

Aaron D.
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This service sucked. I was charged for gas when I put gas in it. The gas guage was where the paper showed it should be. The service guy argued with me when I know I put gas in it. I was charge almost 85 dollars for 2hrs use. And got charged for gas that I put back. I will never use uhaul again nor will recommend it to anyone. Then offers to refund gas after 10 business days. You guys such. Ots not even the money for the gas its the fact that you automatically charge people for gas and if they don't challenge it you keep their money that makes you a crook.

Christopher H.
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Convenient quick and professional.

Richard R.
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Chuck M.
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Robert H.
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william J.
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john K.
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john K.
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Richard U.
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Anthony D.
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Royce R.
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Will S.
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Vehicle ran fine but the check engine and traction control lights came on when I was going to pick up items. Not a big deal, just wanted to inform you.

Julio L.
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john K.
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Tommy L.
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Tim W.
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I interrupted his lunch. Said just drop it and he would check it in when he finished eating. Then he came out and changed where he told me to unhook ... Not friendly at all

Kimberly B.
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James H.
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We were told the truck wasn't clean enough. After hosing it out twice we were charged an extra $120 for mileage and an extra day rental after being told that there would be no extra charges.

Violette C.
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Dana H.
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Military discount would be nice

Steven P.
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Laquia K.
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I will be back to do business ...

Janette D.
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Stephen C.
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Glenda F.
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I can't think of anything

Kevin R.
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My wife and I picked up an auto transport from this location. When we asked the general manager of the store how to connect it to our Uhaul truck, she simply told us to find a video on-line, and then turned and walked back into the store. However, the mechanic at the location fixed the broken AC in the truck. He was fantastic; very nice and accommodating.

Horst D.
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Increase options of rental trucks/cargo vans.

Jason S.
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Michelle A.
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Leon T.
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Brit S.
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The gentleman that helped us was very personable and provided excellent customer service e. A++++

Brittany T.
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Nothing! It was all wonderful. The truck drove smoothly, and worked very well for moving a 2 bedroom house, even though we did have to make a few trips, which we expected. The pickup/drop off location was PERFECT- The man helping us made sure we got in and out as fast as possible to focus on our move, and went over everything with us to ensure we knew what was going on and what to do. I would most definitely rent another truck, should I need it- And any person I know of that needs to rent a truck will definitely be referred to this location and company by myself! Thanks so much for making our move easy and painless.

monique K.
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Sam G.
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TIMOTHY M.
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About the only way you could make it better would be to go and do the move for them.

Diane K.
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I was asked when I arrived if I brought someone with me because the person working in the office said he couldn't attach the trailer for me by himself. I wasn't told I had to bring somebody with me. Fortunately somebody else came in the office who works there and was willing to help. Also, I was told I needed a plug for the lights to work. I wasn't told I would need one and the last U-Haul trailer I rented had one on it already. So I ended up driving seven miles into town pulling a 6 by 12 trailer with no lights. This was not very safe. I was surprised by how poorly my trailer pickup was handled. Fortunately the person at the other end where we dropped the trailer off was great.

Kevin R.
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jacob A.
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Great experience overall.

Angela J.
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The gentleman took forever getting us the rental and made us pull the 26 foot truck out of the back lot ourselves. He never even got up from his chair.

Jerald B.
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The rep charged me for 2 days when I only used the truck for five hours. Will not use this location for further usage.

David W.
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Truck and hook ups were not inspected for safety and proper hookup. The person at the desk was nice enough but I don't think he had much training.

MARY C.
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Richard F.
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The customer service was incredible. The truck was there when I arrived and the gentlemen handling the transaction was kind and very efficient. Thanks for an incredible experience.

Phillip J.
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We tried to do the truckshare pickup. Truck was not ready, keys not available. Had to wait for an hour and a half for location to open up (30 mins late). Printer didn't work so we weren't given a copy of the rental agreement.

Shana G.
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karen C.
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karen C.
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great customer service and assistance

Jeremy G.
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When you schedule rentals online you get what you ask for or at a minimum a email phone calling letting you know that items are unavailable at the location you selected on line. Terrible customer service on uhaul not the locations where items where received or dropped off. Listen to phone calls that you recorded.

karen C.
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DAVE B.
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Bryan was wonderful to work with and was extremely accommodating to our trailer needs.

Mark S.
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Robert D.
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John M.
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Tammy R.
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Make sure the truck is clean because it was dirty when I got it

John I.
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Have a good atitude

LEIGH H.
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Very easy and accommodating to work with.

Tom E.
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Easy , quick return.

richard B.
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Great!

Todd C.
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Everthing was smooth and easy.

ANDREW E.
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Elton M.
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Attendant was very nice and quickly got me going Saturday. Appointment process was very easy and with online check in quick pick up.

Greg S.
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Stanley T.
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Took a long time to pick up. The guy was sucking on a tootsie pop while he pecked at the keyboard with one finger.

Levy B.
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MATTHEW D.
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Susan W.
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This is the only upside to my using uhaul they were nice and respectful

JASON H.
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Elaine B.
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No reviews have been submitted for this location.

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