Customer Reviews for Mid Carolina Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mid Carolina Mini Storage

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Steven P. on

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Customer did not leave a comment.

Laquia K. on

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I will be back to do business ...

Janette D. on

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Stephen C. on

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Glenda F. on

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I can't think of anything

Kevin R. on

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My wife and I picked up an auto transport from this location. When we asked the general manager of the store how to connect it to our Uhaul truck, she simply told us to find a video on-line, and then turned and walked back into the store. However, the mechanic at the location fixed the broken AC in the truck. He was fantastic; very nice and accommodating.

Horst D. on

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Increase options of rental trucks/cargo vans.

Jason S. on

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Michelle A. on

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Leon T. on

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Brit S. on

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The gentleman that helped us was very personable and provided excellent customer service e. A++++

Brittany T. on

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Nothing! It was all wonderful. The truck drove smoothly, and worked very well for moving a 2 bedroom house, even though we did have to make a few trips, which we expected. The pickup/drop off location was PERFECT- The man helping us made sure we got in and out as fast as possible to focus on our move, and went over everything with us to ensure we knew what was going on and what to do. I would most definitely rent another truck, should I need it- And any person I know of that needs to rent a truck will definitely be referred to this location and company by myself! Thanks so much for making our move easy and painless.

monique K. on

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Sam G. on

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TIMOTHY M. on

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About the only way you could make it better would be to go and do the move for them.

Diane K. on

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I was asked when I arrived if I brought someone with me because the person working in the office said he couldn't attach the trailer for me by himself. I wasn't told I had to bring somebody with me. Fortunately somebody else came in the office who works there and was willing to help. Also, I was told I needed a plug for the lights to work. I wasn't told I would need one and the last U-Haul trailer I rented had one on it already. So I ended up driving seven miles into town pulling a 6 by 12 trailer with no lights. This was not very safe. I was surprised by how poorly my trailer pickup was handled. Fortunately the person at the other end where we dropped the trailer off was great.

Kevin R. on

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jacob A. on

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Great experience overall.

Angela J. on

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The gentleman took forever getting us the rental and made us pull the 26 foot truck out of the back lot ourselves. He never even got up from his chair.

Jerald B. on

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The rep charged me for 2 days when I only used the truck for five hours. Will not use this location for further usage.

David W. on

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Truck and hook ups were not inspected for safety and proper hookup. The person at the desk was nice enough but I don't think he had much training.

MARY C. on

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Richard F. on

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The customer service was incredible. The truck was there when I arrived and the gentlemen handling the transaction was kind and very efficient. Thanks for an incredible experience.

Phillip J. on

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We tried to do the truckshare pickup. Truck was not ready, keys not available. Had to wait for an hour and a half for location to open up (30 mins late). Printer didn’t work so we weren’t given a copy of the rental agreement.

Shana G. on

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karen C. on

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karen C. on

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great customer service and assistance

Jeremy G. on

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When you schedule rentals online you get what you ask for or at a minimum a email phone calling letting you know that items are unavailable at the location you selected on line. Terrible customer service on uhaul not the locations where items where received or dropped off. Listen to phone calls that you recorded.

karen C. on

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DAVE B. on

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Bryan was wonderful to work with and was extremely accommodating to our trailer needs.

Mark S. on

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