Customer did not leave a comment.
Marcy S
Customer Reviews for Midgard Self Storage Athens2GA
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We didn’t want to use this location. We wanted Greensboro HWy but was transferred to Athens Hwy then when we got there they forgot to leave a mobile key so we had to drive over to this location. I wanted to return the truck closer to home but was told no, but in contract. Well. U-Haul didn’t honor the contract to begin with! I had to pay more miles bc you sent me all over town, the whole experience was stressful
Carina MA bit of a hiccup with the pick up because the internet was having trouble. Not their fault and the lady was super nice.
Elizabeth SVery helpful people.
Danny RThe staff was very helpful when I was having trouble Using U haul app. He made the process quick and smooth.
Zenaida dthe guy who checked me in was incredibly friendly and made me feel at ease while renting a uhaul for the first time. very kind and very very helpful.
jonathan pThe improvement for the next customer would come from your office where the reservations are made to have them sent out accurately to the location for pickup. The lady at the location had to take her time and go through my thing because they had it all messed up when I reserved it. The lady at the location was exceptional the trailer and everything that was all good it comes from your office thank you have a good afternoon
Keith VNothing everything was as expected.
Tarus EA bit dusty and dirty.
Darold SReally liked the guy who helped us, can’t remember his name but he worked at Midgard on 7/23 at 4:15pm! Super nice guy. I also liked how non overwhelming the whole experience was, it was nice and stress free. And also again, really liked the guy- seems like a very nice dude
JORDAN ANeil was a pleasure to work with. He was helpful explaining everything to me and helping me understand specifically what I needed. Would highly recommend.
Carla MVery clean facility and friendly staff. Enjoyed dealing with this location
ERNIE JNothing. It was great.
roberta sStaff on pick up was kinda and respectful but staff on pick up was rude and condescending and did not provide customer service.
Leah HFriendly staff, clean, well-running truck. Will definitely use again.
Patty CVery nice experience. Thank you so much
Tim TIt was reserved without them knowing they didnt have time to clean it. But overall they were very helpful and professional
JOHN CI was charged for a box dolly and utility dolly but only used the box dolly and never picked up a utility doll. Pleas make adjustments to my bill and email correction... thanks
James G