I was originally suppose to pick the truck up close to my house, however, they move me from less than five miles from my house to about a thirty minute drive to fort gordon. That added mileage to the truck for my trip. Then the virtual assistant told me I could take it back to any Uhaul place. I was returning the truck on Sunday and found one close to me that was open, however, they would not accept the truck and they told me where to take it, which added extra miles to my trip. After driving the extra miles, I was nineteen miles over what they allowed me to drive, which cost $19.00 more dollars.
Linda H
Customer Reviews for Midgard Self Storage Augusta
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Vinson is awesome and helps my Uhaul rentals go smoothly everytime. Also, I like the convenience of the Midgard location and the employee, Tahjay, is very respectful and reliable. I will definitely rent from Uhaul again.
Jada JWe had to move in a short notice, and I'm thankful for you all for helping us out and I will refer you to family and friends.
JOHN SNothing needs improvement. The Representative (JADA) if I’m correct was a Superior young lady with perfect etiquette in assisting us..
patricia hthe young lady had exceptional customer service
Rick SJada was one of the very best customer service people I've had the pleasure of doing business with in 40+ years!!! Thank you!
William DThe customer service Representative was very nice and really Professional about the reservation
anthony mExcellent service from this location and professional
DWIGHT BYou have great service at this location. Only one problem cropped uo--a BETTER way to enter driver's license/ ID with an actual scanner would make checkout MUCH EASIER. Other places--banks, hospitals, credit unions all have scanners. They CAN'T cost that much!
Hubert F