Customer Reviews for Midgard Self Storage Pawleys Island SC LLC
(U-Haul Neighborhood Dealer)

109 reviews

11167 Ocean Hwy   Pawleys Island, SC 29585

(843) 237-5890

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm

Services at this Location:

Contact Us

(843) 237-5890

11167 Ocean Hwy
Pawleys Island, SC 29585

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Extremely friendly and easy going

JOSEPH EDWARD A. 
Rating:
5.0

Customer did not leave a comment.

NEIL S. 
Rating:
5.0

Customer did not leave a comment.

Eleshia O. 
Rating:
3.0

Dropped truck off after hours online

HOPE H. 
Rating:
5.0

Quick check out and return. Friendly and convenient.

Joseph D. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Easy drop off

Michael G. 
Rating:
5.0

Can't think of a thing. Thank you

Mary C. 
Rating:
3.0

Customer did not leave a comment.

Frank B. 
Rating:
5.0

The staff was wonderful !

ANDREW F. 
Rating:
5.0

Everytime I have come through this retail outlet I have been very well taken care of by the staff. Thank you!

john B. 
Rating:
5.0

Staff was helpful when app had issues. She helped as much as she could but was limited because she couldn't access my rental because I started the online process.

Samuel C. 
Rating:
5.0

The personnel was very cordial, experienced and willing to help! Very easy check-in and check-out! Definitely recommend this location.

Bill C. 
Rating:
5.0

Customer did not leave a comment.

Lynn T. 
Rating:
5.0

Very responsive and helpful

BRETTWALTER W. 
Rating:
5.0

Customer did not leave a comment.

Cathy C. 
Rating:
5.0

I had a very pleasant experience.

GERARDJOSEPH M. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Customer did not leave a comment.

Marilynn M. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL R. 
Rating:
5.0

Customer did not leave a comment.

THEODORE N. 
Rating:
5.0

Brandon was very helpful in getting a trailer and also exchanging for a bigger trailer when we realized we needed more space

CAMDEN H. 
Rating:
5.0

Woman at front desk is polite, professional, knowledgeable, efficient, and articulate. She made the experience easy, quick, and successful.

JOEL D. 
Rating:
5.0

Customer did not leave a comment.

KEVIN C. 
Rating:
5.0

Exceptional employee and courteous service

Patricia G. 
Rating:
5.0

They have the best customer service in the area.

TIMOTHY C. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
3.0

We had a scheduled return day and time at Electronics Etc on Ocean Highway in Pawleys Island SC We arrived on time and were told they had no room and that we would have to take the trailer to the next dealer up the highway There was a 2 spots available to park the trailer at the scheduled drop off location Thank goodness the employees at Midguard Storage were much more helpful. They had as much inventory, however they allowed us to drop the trailer and they actually helped us with the drop off.

Elizabeth D. 
Rating:
5.0

I was contracted to drop off at the Electronic Shop in Pawleys Island, but they did not want to take the trailer because their storage area had too many trailers. I went to Midgard and the attendant helped me out by calling the regional manager to allow me to drop the trailer off. The attendant unhooked the trailer. Excellent service and I will conduct all future U-Haul business with Midgard.

David W. 
Rating:
5.0

Customer did not leave a comment.

HUGO M. 
Rating:
5.0

They were great. I was having an issue unloading the trailer and they came out into the raid, with their mask on, and verified everything.

Ezra Z. 
Rating:
3.0

Easy to find, just dropped off the truck and used the app.

McKenna C. 
Rating:
5.0

Third rental from this location in past two months. My next rental will be from the same location, fast, easy no hassle, clean trucks and have the needed truck on hand. Thank you!

Hugo M. 
Rating:
5.0

Customer did not leave a comment.

Connnie R. 
Rating:
5.0

Customer did not leave a comment.

Jean S. 
Rating:
5.0

great service

ROBERT C. 
Rating:
3.0

Make sure inside of windshield is clean. All else about the vehicle is fine. Suggest all vehicles support USB flash drive for audio input.

Fred B. 
Rating:
5.0

Very quick and pleasant.

Kirk M. 
Rating:
5.0

Process of checking in was good.

John B. 
Rating:
5.0

Customer did not leave a comment.

Linda F. 
Rating:
4.0

Customer did not leave a comment.

Maureen G. 
Rating:
5.0

All went well. No complaints or suggestions. Thanks

john K. 
Rating:
5.0

Drop off was very good and close.

CHARLES B. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Rory S. 
Rating:
5.0

Customer did not leave a comment.

GEORGE T. 
Rating:
5.0

Everything was great!

Donna S. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Could not have been easier! Great!

William B. 
Rating:
5.0

Customer did not leave a comment.

STUART S. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Steve R. 
Rating:
3.0

closed upon drop off

James L. 
Rating:
5.0

Nothing everyone and everybody was perfect. Thank you

Dave G. 
Rating:
5.0

Customer did not leave a comment.

Lisa F. 
Rating:
5.0

Customer did not leave a comment.

LISA F. 
Rating:
5.0

Customer did not leave a comment.

Andrew C. 
Rating:
5.0

Customer did not leave a comment.

Robert E. 
Rating:
5.0

Customer did not leave a comment.

GLENN B. 
Rating:
5.0

Customer did not leave a comment.

john B. 
Rating:
4.0

The vehicle had not been vacuumed, but i was told it had been sanitized

mary K. 
Rating:
5.0

Customer did not leave a comment.

Ernest S. 
Rating:
5.0

The office person is great

Peter B. 
Rating:
3.0

Customer did not leave a comment.

vance O. 
Rating:
5.0

Customer did not leave a comment.

CHARLES T. 
Rating:
5.0

Clean, organized, items easy to see, manager Haley very helpful. This location is what I would expect a store to be.

CHARISSE G. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Great service very efficient many thanks

BILLY K. 
Rating:
5.0

Amazing customer service! Highly recommended!

Charles W. 
Rating:
1.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

The trailer cleanliness was about an 8 out of 10. It could have been swept, but wasn't. The outside was perfect.

Tom J. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Rebecca H. 
Rating:
3.0

Customer did not leave a comment.

James E G. 
Rating:
4.0

I had reserved an appliance hand truck. When I picked up the trailer, the attendant informed me that they did not keep appliance hand trucks to be rented. I had to settle for a regular hand truck. Had this information been made available to me when i reserved the trailer online, I would have made other arrangements to rent one from another source.

Cyril S. 
Rating:
3.0

We rented a 10' truck. The inside cab area was filthy dirty and needed cleaning before I could even think about putting anything it in. Not cleaned and certainly not sanitized in any way. The driver side door leaked water when it rained.

Clay D. 
Rating:
5.0

Customer did not leave a comment.

Paula H. 
Rating:
5.0

Customer did not leave a comment.

Catherine C. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

Chris I. 
Rating:
5.0

Customer did not leave a comment.

Sherman S. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Effortless drop off. The allowed us to drop off the car tow so we could unload the unhaul.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Edward M. 
Rating:
5.0

Customer did not leave a comment.

Norman M. 
Rating:
5.0

Customer did not leave a comment.

Stephen P. 
Rating:
5.0

service was excellent, no recommendations required.

Melvin R. 
Rating:
5.0

Keep doing what your doing!

Jim H. 
Rating:
5.0

New business but knew what they were doing. Very polite and helpful.

William C. 
Rating:
5.0

super clean and very nice people operating the store...

john B. 
Rating:
5.0

Customer did not leave a comment.

THOMAS D. 
Rating:
5.0

Had a great experience. Agent was very helpful!

Dianne K. 
Rating:
5.0

Customer did not leave a comment.

Donald G. 
Rating:
5.0

Customer did not leave a comment.

Wendy S. 
Rating:
5.0

Process was smooth and timely.

Joel S. 
Rating:
5.0

Shout out to Brian and Theron. Ya'll rock!!!

Sheila B. 
Rating:
5.0

Customer did not leave a comment.

Constance B. 
Rating:
5.0

Nothing,the person working was a delight to work with and very knowledgable of your product.

John F. 
No reviews have been submitted for this location.

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