Customer Reviews for Midgard Self Storage Woodstock LLC
(U-Haul Neighborhood Dealer)

45 reviews

1425 Big Springs Rd   Woodstock, GA 30188

(770) 642-1321

Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm

Services at this Location:

Contact Us

(770) 642-1321

1425 Big Springs Rd
Woodstock, GA 30188

Services at this Location:

Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Very disappointed with the "features" of the 20' truck. The rental was one-way (ATL to Tampa) and was NOT equipped with cruise control, nor did it have any USB outlets.... only 3 old school cigarette lighter type plugs.

John H. 
Rating:
5.0

Very efficient and accommodating - these folks are awesome to deal with.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Kayla B. 
Rating:
5.0

Very professional and kind team who only wants to make certain your needs are met.

DENNIS C. 
Rating:
5.0

Customer did not leave a comment.

Matthew L. 
Rating:
4.0

Roll up door and ramp were were difficult to operate. Both were in need of lubrication.

KEITH P. 
Rating:
5.0

Customer did not leave a comment.

jermey H. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Lori D. 
Rating:
5.0

Customer did not leave a comment.

FREDY A. 
Rating:
5.0

Customer did not leave a comment.

Huie T. 
Rating:
5.0

Customer did not leave a comment.

Erika G. 
Rating:
5.0

keep doing what your doing

Richard C. 
Rating:
5.0

Customer did not leave a comment.

Huie T. 
Rating:
5.0

Alex was a great help.... Great guy!

James K. 
Rating:
5.0

Have a trailer jack available. Trailers are heavy

Frank F. 
Rating:
2.0

Uhaul changed my pick up location. The original location was right next to a store I was picking up an item to haul. I took me an extra hour and a half to get the truck and pick up my item. It also increases my miles over my allowance. The store was suppose to apply additional miles but did not. The truck had bug splatter all over the windshield. I had to clean it off to see out of the truck we'll. Also, the appliance hand truck had mud on one of the wheels. I had to clean it in order to avoid getting dirt on my carpet.

Paul W. 
Rating:
5.0

What a difference! This facility was great! The man working in the office was very helpful and took care of our needs expeditiously!

Sharon K. 
Rating:
5.0

Kathy was very helpful.

John W. 
Rating:
5.0

A truck that does not have “ check engine” light on. Probably regular maintenance would help. We also got a text saying turn-in time would be an hour earlier than we were told when we rented.

Brian O. 
Rating:
5.0

All was good

Fail S. 
Rating:
5.0

Keep up the great work! Customer service was exceptional!

Tristen H. 
Rating:
4.0

The trailers are very heavy to pick up by one person and put on the hitch of your vehicle, you should have a jack on the front to make loading/ hitching up easier.

Robin B. 
Rating:
5.0

Nothing against the storage facility. My complaint is with the 26' truck I rented. The vehicle had 145k plus miles on it and this was acceptable because I'm sure most of it was highway miles but there was major safety concerns. For starters the steering wheel was not aligned and constantly kept veering of the road. I also drove this truck at night and the dash board would not illuminate. I had no way to tell how fast I was going or read any analog gauge. This was unacceptable as I have drove newer vehicles for U-haul and honestly felt like I was being taken advantage of. For the money I paid, I should have received a safe truck. A refund is fair in my opinion. I hope this message falls on the right ears and I hope no one else has to get behind that wheel.

Demario H. 
Rating:
5.0

The customer service at this location is beyond excellent! I am always treated like my business matters!

Cynthia C. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Just keep up the good work!

LEE D. 
Rating:
5.0

Absolutely nothing. Service was beyond exceptional

Joneda R. 
Rating:
5.0

Check in and return was quick and efficient

Gina W. 
Rating:
5.0

Customer did not leave a comment.

Joanna P. 
Rating:
5.0

Very pleasant and professional. Check in was quick without issues.

John L. 
Rating:
5.0

Customer did not leave a comment.

Colleen N. 
Rating:
5.0

Customer did not leave a comment.

Wesley K. 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
5.0

Customer did not leave a comment.

Marty H. 
Rating:
5.0

Customer did not leave a comment.

Steven K. 
Rating:
2.0

Less than one hour late on the return of trailer charged for a whole extra day of rental

MIchael P. 
Rating:
5.0

Everything worked perfectly and the employees were very helpful

Blake H. 
Rating:
5.0

Customer did not leave a comment.

Brian A. 
Rating:
2.0

I have not received two receipts 1-trailer 2-ads

JOHN W. 
Rating:
5.0

MidGard and Blake did a great job. Would certainly use Midgard and U-Haul again

HAROLD E. 
Rating:
5.0

Customer did not leave a comment.

Andrew R. 
Rating:
5.0

Customer did not leave a comment.

MILDRED D. 
No reviews have been submitted for this location.

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