Customer Reviews for Midgard Self Storage Woodstock LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Midgard Self Storage Woodstock LLC

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Brian O. on

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A truck that does not have “ check engine” light on. Probably regular maintenance would help. We also got a text saying turn-in time would be an hour earlier than we were told when we rented.

Fail S. on

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All was good

Tristen H. on

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Keep up the great work! Customer service was exceptional!

Bruce K. on

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Clean and great service.

Robin B. on

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The trailers are very heavy to pick up by one person and put on the hitch of your vehicle, you should have a jack on the front to make loading/ hitching up easier.

Demario H. on

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Nothing against the storage facility. My complaint is with the 26’ truck I rented. The vehicle had 145k plus miles on it and this was acceptable because I’m sure most of it was highway miles but there was major safety concerns. For starters the steering wheel was not aligned and constantly kept veering of the road. I also drove this truck at night and the dash board would not illuminate. I had no way to tell how fast I was going or read any analog gauge. This was unacceptable as I have drove newer vehicles for U-haul and honestly felt like I was being taken advantage of. For the money I paid, I should have received a safe truck. A refund is fair in my opinion. I hope this message falls on the right ears and I hope no one else has to get behind that wheel.

Cynthia C. on

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The customer service at this location is beyond excellent! I am always treated like my business matters!

James A. on

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Customer did not leave a comment.

LEE D. on

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Just keep up the good work!

MAURYA B. on

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I was at the location for almost 3 years, I have a wonderful experience the whole time.

CHARLES C. on

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Never had to really deal with the stuff. Unlike the people who owned it when I moved in. You always saw them out. They got to know you. Then without permission, they put a sticker on MY LOCK. Why?

Joneda R. on

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Absolutely nothing. Service was beyond exceptional

Gina W. on

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Check in and return was quick and efficient

Joanna P. on

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Customer did not leave a comment.

John L. on

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Very pleasant and professional. Check in was quick without issues.

Colleen N. on

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Customer did not leave a comment.

Wesley K. on

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Timothy H. on

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Marty H. on

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Steven K. on

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MIchael P. on

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Less than one hour late on the return of trailer charged for a whole extra day of rental

Blake H. on

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Everything worked perfectly and the employees were very helpful

Brian A. on

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Customer did not leave a comment.

JOHN W. on

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I have not received two receipts 1-trailer 2-ads

HAROLD E. on

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MidGard and Blake did a great job. Would certainly use Midgard and U-Haul again