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Linda A.
Customer Reviews for Midnight Truck Parts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Owners are very friendly, knowledgeable and efficient.
Debra S.Every thing was good
Dewayne T.Very well maintained location.
Scott B.Had a tire out of balance and notified the location on return.
Jeff S.This was a great u-haul experience!
Scott D.Nothing to improve. Helped me with a closer drop off location as well. Great location and I appreciate his help.
Raymond A.Check the condition of the equipment ( in this case 6x12 trailer) more often.. First trailer I picked up had a bad tire… I took it back to rental site and exchanged for another trailer..
Lowell C.Midnight Truck Parts offered superior customer service! They even stayed late because my husband had a meeting and commutes to work so he was still able to pick up the trailer. I would recommend them!
Breanna W.Excellent
Dan B.Very nice folks to deal with and helpful with a small glitch in the system.
Dan B.The online checkin process was no adequately explained prior to rental. The vehicle's battery was dead, I had to call a family member to come and jump the vehicle off before I could use it.
Wesley G.Awesome Southern Charm.
ahmed C.The service was very blessed and helped very well.
Alicia L.Great neighborhood dealer, always willing to help!!
RICHARD Z.They were Fast, friendly, and knowledgeable about services.
Kristen Y.I haul is always my go to source
Sammy B.Friendly, engaging, hands-on exceptional customer service! I was extremely impressed!!
Greg F.Great service and Jessica is very professional and knowledgeable. Thank you
Doug S.Drop off location worked through the differing equipment issue and corrected the mistake of the agent where trailer was rented. This took significant time/effort to do and I am grateful.
WILLIAM B.Great service! From a great business!
RYAND W.Better train location on equipment and rental policies
toni C.The people at the truck rental could not be here on the Day I wanted to turn the truck in. So I had to find a friend to go online and check in the truck. Via computer. I was panicking because I did not need the truck for 3 more days. The 1-800 Uhaul rep on the phone said I had to take it back where I had rented it or pay over $800 extra. So I was very upset. Almost ready to totally desert UHAUL Forever.
MARGUERITE M.Staff was very helpful in that they helped me reserve a trailer at another location because they did not have what I needed and then when I dropped off the trailer at their location the uhaul app would not allow me to complete the return (didn't recognize cleanliness photo) and they helped me through that process the next day.
Shari B.get better equipment and have better customer care
THOMAS S.Nice knowledgeable folks..
JOHN B.Very impressed with this location .Nice people to do business with.Will use again if needed.
Sherry G.Very accommodating about next business day return.
Robin C.They didn't know how long I get for a days rental and didn't tell me I would get charged 20 for after hours return. I could have waited til the next morning. It wAs Sunday and they were closed.
PAULA S.It is also a heavy Semi-Truck service center .. oily and greasy .. People are great!
ty C.