Customer Reviews for Midtown Market
(U-Haul Neighborhood Dealer)

18 reviews

515 Main St   Carbondale, KS 66414

(785) 596-6256

Hours

  • Mon–Sun
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 9:00 am - 12:00 pm
  • 12/25/2022: Closed

Services at this Location:

Contact Us

(785) 596-6256

515 Main St
Carbondale, KS 66414

Services at this Location:

Hours

  • Mon–Sun
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 9:00 am - 12:00 pm
  • 12/25/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The U-Haul & full car dolly I rented should not have been rented to me to begin with. There was previous damage to both. One major issue was marked by U-Haul during a return previous to when I rented it. I am unaware when this was done but there were clear "X" stickers on the major damage to the truck but not to the full car dolly. Someone returned them together and since I needed both I reserved/rented them. Other than the fact they did not do a walk around the equipment with me or give me an actual paper contract they worked very hard to get me on my way. It was no fault of their own and they couldn't have known of all the trouble I had on my move. Everything that that happened was due to U-Haul and the old, worn out, rusty damage that 95% of could not possibly have been noticed by the store I rented the equipment from right down to being delayed a day because U-Hauls system was down at my original pick up date. This trip went from a 2 day trip to a, well still ongoing trip and not being able to travel safely due to damage to the rentals. I was flabbergasted by all the issues I had from the equipment I rented.

Gabrielle G. 
Rating:
5.0

Customer did not leave a comment.

Randall M. 
Rating:
4.0

inside of the cab had dog hair and smelled of dog pee, other than that it was ok I need the truck and that was why I took the truck as is.

Carol L. 
Rating:
4.0

Deb was so helpful, she changed us from a trailer to truck.

Genea R. 
Rating:
4.0

Customer did not leave a comment.

Troy K. 
Rating:
2.0

There was No one there to both check out the truck nor check it back in that knew anything, I took pictures of the truck number, fuel gauge and odometer upon pickup and dropoff to cover myself. They also lied and said I rented a different truck than I used. Milage was the same charge but added to the wrong vehicle.

kris C. 
Rating:
5.0

Prices do not match website

Destiny S. 
Rating:
3.0

Customer did not leave a comment.

Greg M. 
Rating:
2.0

In all fairness it was her first time checking out a trailer. I had done everything online, but did it all over again and it took about an hour. We were very fortunate that they had a trailer for us because our timetable was tight. Everything worked out.

Bradley M. 
Rating:
4.0

Customer did not leave a comment.

JAY E. 
Rating:
3.0

They didn't have an appliance dolly that was reserved but otherwise it was fine.

Rick B. 
Rating:
4.0

Customer did not leave a comment.

CARMALYN L. 
Rating:
4.0

Quick & easy return.

Douglas T. 
Rating:
5.0

Very friendly employees

Jeffrey M. 
Rating:
5.0

Customer did not leave a comment.

Suzanne D. 
Rating:
1.0

The people were trying hard, but no one working at the time knew how to use the system to check someone out

Anton Z. 
Rating:
3.0

Customer did not leave a comment.

Joseph R. 
Rating:
5.0

Customer did not leave a comment.

KURT S. 
No reviews have been submitted for this location.

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