Customer Reviews for Midway Tire & Battery
(U-Haul Neighborhood Dealer)

592 reviews

16646 US Hwy 17   Hampstead, NC 28443

(910) 270-0784

Location Hours

  • Mon-Tue: 8 am - 4 pm
  • Wed: 8 am - 12 pm
  • Thur-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(910) 270-0784

16646 US Hwy 17
Hampstead, NC 28443

Services at this Location:

Location Hours

  • Mon-Tue: 8 am - 4 pm
  • Wed: 8 am - 12 pm
  • Thur-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

Don't allow people to use my name to rent your trucks

Ramel W. 
Rating:
5.0

Customer did not leave a comment.

Joy W. 
Rating:
5.0

This guy was wonderful good as gold.

Mark A. 
Rating:
5.0

Customer did not leave a comment.

Jessica V. 
Rating:
5.0

Drop off was smooth no issues.

Steven E. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Dunn G. 
Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Everything went great. Your representatives at both the pick up and drop off locations were great! They are assets to your company. My entire experience from beginning to end was exceptional

HAROLD O JR J. 
Rating:
5.0

No recommendations. Self drop off was quick and easy also.

MARK H. 
Rating:
5.0

Always provide hookup and instructions on use.

Martin C. 
Rating:
3.0

There was a lot of dirt on both ramps and bed. I went and cleaned off before I returned the trailer. I should not have had to do that.

Eston S. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
3.0

There was no signage at the location making it difficult to find.

Thomas B. 
Rating:
5.0

Very fast, efficient, and reliable service

LARRY S. 
Rating:
5.0

Very nice folks!

Jim T. 
Rating:
5.0

Not at all, will rent again. Thanks

REMINGTON W. 
Rating:
5.0

Customer did not leave a comment.

Scott J. 
Rating:
3.0

Inspect the equipment. Both tires where dry rotted. One tire lost its tread while driving, resulting in a 3 hour delay. Did not arrive at the hotel until 2:30am. Had to call road assistance again because at the previous tire repair we notice the second tire dry rotted and knew it would make the trip to Texas. At 3:30am the road assistance was supposed to show up didn't show up until 5:59 am. Was back on the road at 9:00, leaving me with very little sleep to get to Texas.

Omar S. 
Rating:
5.0

Nothing

Kenneth E. 
Rating:
3.0

Customer did not leave a comment.

Kathy B. 
Rating:
5.0

midway tire of hampstead nc was where i rented the trailer and they were able to get me a trailer pronto.very easy to do business with and i will definitely do business with them again

tracy L. 
Rating:
5.0

Customer did not leave a comment.

Mike G. 
Rating:
5.0

Customer did not leave a comment.

Greg D. 
Rating:
5.0

Customer did not leave a comment.

Ethan J. 
Rating:
5.0

Check back in online was excellent, highly recommend

David W. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

MARCUS M. 
Rating:
4.0

Customer did not leave a comment.

Gregory T. 
Rating:
5.0

Everyone we encountered was super nice and helpful!

Jennifer J. 
Rating:
5.0

Customer did not leave a comment.

Nancy F. 
Rating:
5.0

Customer did not leave a comment.

Ralph P. 
Rating:
5.0

Customer did not leave a comment.

CHARLES J. 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
3.0

Customer did not leave a comment.

mark L. 
Rating:
5.0

great staff - attentive, friendly, professional - Thank You!

Daron W. 
Rating:
5.0

Customer did not leave a comment.

Yvonne B. 
Rating:
5.0

Customer did not leave a comment.

Nichole S. 
Rating:
4.0

Customer did not leave a comment.

Ricky F. 
Rating:
5.0

Couldn't have been much easier. One thing that would help is specifying the “ball size” required for the trailer to ensure the renter is prepared. I knew because I have rented before but did call to ensure my memory was correct. My pick up and return were EXCELLENT- took less than 10 minutes from arriving to departing!

Willard J. 
Rating:
5.0

Wrong account was charged for the rental....

Gregory A. 
Rating:
4.0

Ensure that your vehicle has all the correct adapters for trailer connections. The adapter needed for my vehicle to the trailer was the 7 to 4. The woman renting the trailer to me did appreciate me checking in on line before hand, it makes their job much easier.

Dustin P. 
Rating:
5.0

Customer did not leave a comment.

JESSE A. 
Rating:
5.0

Nothing

Ken B. 
Rating:
5.0

Every one was nice , great at their job. Will use again. Thank you

Louis H. 
Rating:
5.0

Midway tire is the best

Ken B. 
Rating:
5.0

This was the best experience and the best truck I have ever rented!! Great tires and clean

Ann B. 
Rating:
5.0

This is the 3rd time in the last 6 weeks I have rented and/or dropped off equipment. The gentleman there has been very helpful and efficient every time.

Stephen T. 
Rating:
5.0

Customer did not leave a comment.

Rita C. 
Rating:
5.0

Customer did not leave a comment.

Christine Y. 
Rating:
5.0

Very friendly and helpful.

Wesley O. 
Rating:
3.0

Tail lights and running lights were not operational on trailer

Ed P. 
Rating:
5.0

Owner was very helpful and accommodating. Great experience!

Brian C. 
Rating:
4.0

Friendly and efficient.

Barry C. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY G. 
Rating:
4.0

Customer did not leave a comment.

Tammy G. 
Rating:
5.0

Customer did not leave a comment.

Scott P. 
Rating:
5.0

The gentleman of Midway (I believe the owner) who helped with my rental was a phenomenal human being, and a pleasure to work with. He is the type of person you want to represent your company. I returned to his location because I knew how great of an experience it is to rent from him.

Grayson F. 
Rating:
5.0

Customer did not leave a comment.

MONICALANE B. 
Rating:
3.0

Customer did not leave a comment.

Ryan M. 
Rating:
3.0

Customer did not leave a comment.

Jeremiah W. 
Rating:
1.0

Nothing wrong with the location but Uhaul has messed up every order I have ever placed! Early pick up (before business opens has never gone smoothly)! I was waiting on hold for 40 minutes while movers were sitting at my house. I'm done with Uhaul!

LAUREN W. 
Rating:
5.0

Customer did not leave a comment.

Alanna I. 
Rating:
3.0

None

seth W. 
Rating:
5.0

All good!!

James M. 
Rating:
5.0

Always friendly and quick to complete the process. Convenient location.

James T. 
Rating:
5.0

Customer did not leave a comment.

Tim H. 
Rating:
3.0

Nothing. The folks were friendly and helpful!

Robert D. 
Rating:
5.0

Checkout was quick and customer service was excellent.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Craig B. 
Rating:
5.0

The entire experience was perfect!

Mark P. 
Rating:
5.0

There was no problem at all, but I really struggled to know where to put the trailer to drop it off. I could have put it anywhere, but the front of the business was very full.

Steven G. 
Rating:
5.0

The service was excellent.

John H. 
Rating:
5.0

All good

james M. 
Rating:
5.0

Customer did not leave a comment.

Frank P. 
Rating:
3.0

The older gentleman running the business there is very nice.

John F. 
Rating:
5.0

The owner was very friendly and knowledgeable and was very helpful and had our truck ready

Wendall B. 
Rating:
5.0

Customer did not leave a comment.

james G. 
Rating:
3.0

Customer did not leave a comment.

Dan F. 
Rating:
2.0

No one there. U-haul customer service told me to take it to this location. I had no idea where to leave it. I put it at the front door. Signs gave no indication when or IF anyone would be back at all. I had NO confidence that this rental was going to get checked in at all. This was a perfect end to a perfectly awful experience.

Steven G. 
Rating:
5.0

Customer did not leave a comment.

Konrad V. 
Rating:
4.0

Customer did not leave a comment.

Ronald S. 
Rating:
4.0

Customer did not leave a comment.

Laura G. 
Rating:
5.0

Super friendly service

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Kim C. 
Rating:
5.0

Always a good experience with you.

Eric C. 
Rating:
5.0

Very good experience with this U-Haul dealer. The manager took the time to explain how to prevent the trailer from swaying excessively and how to recover from it.

Don H. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH R. 
Rating:
5.0

Customer did not leave a comment.

BILLY GRAHAM R. 
Rating:
5.0

Things went very smooth. My drop off location was changed to this location and everything went smoothly.

James P. 
Rating:
5.0

The owner was helpful and explained everything about the rental.

DAVID B. 
Rating:
5.0

Love Midway...they are also friendly and professional. Nice to have mom and pop location still operating.

Laurence R. 
Rating:
5.0

Customer did not leave a comment.

Gerald L. 
Rating:
1.0

Horrible experience. I booked my truck at one place. Uhaul called and said that location wouldn't have a truck so they changed it to a different location. When I showed up to location #2, they were surprised I was there because they DID NOT HAVE A TRUCK EITHER!!!! I had to uber to location #3, book online, sit outside and wait for a while for it to be approved, and then leave with a truck but no hand truck. I was shocked at this experience and not having a hand truck made the move more of a nightmare.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

DONNA G. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

The guy was AWESOME!!!

Scott K. 
Rating:
5.0

Customer did not leave a comment.

Steve H. 
Rating:
3.0

Complained that we should have paid more I did the reservation on internet and this was the website price. They should complain to corporate not customers

Anthony T. 
Rating:
5.0

Got in got out awesome people!!!!

Scott K. 
No reviews have been submitted for this location.

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