Horrible
Cynthia G
Customer Reviews for Mikes Busch Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I would like to warn future customers to please close out your rental via the app. I promptly returned my rental approximately 6:07pm, my rental wasnt due until 6:30pm. I was told there was "nothing else I needed to do." They did not close out my rental until 10:01pm and promptly charged me an extra day. I only had the rental for 3.5 hours. Please proceed with caution at this location.
Dyamond MLocation was closed at the time of drop off. The place was convenient for me.
DEDRICK SGood
NASLIDE AThere was no drop off box, no instructions, and no indication that this was a U-Haul designated location except for one truck parked in the back. We could not find the dropbox and ended up not getting gas because we were running so late trying to find it, and they charged me $70 extra. On top of that, the location was littered with trash and sketchy as hell. Very mad, will not be recommending this to anyone.
Lisa MThis is one of the worst trucks I have ever rented from U-Haul nasty stink it was not clean and definitely need to improve
ozzie HDefinitely needs some work in that location. No explanation about anything … literally nothing. Then got charged with fees out of nowhere which could be avoided if I was told. Thanks but no thanks guess I’ll be using another company in future. 👎👎
Judy ETried changing me for a dolly a said I brought it back empty because she couldn’t read the right gaged. Forced me to back to location to show her it was fuller than when I got it an I’m still waiting for my 110.00 refund
TRACY H