Terrible, terrible, terrible service. The owner of this gas station and U-Haul place has no idea what he is doing. I dropped off U-Haul an hour before planned drop off time and he is still trying to charge me an extra $66 because he “couldn’t find” the U-Haul when it was parked in front of the store, in front of his camera (which probably doesn’t even work), and in the same parking spot I picked up the U-Haul. He didn’t check the key drop off box until I told the person that called me that’s where the key was placed. I would never go back to this location for a U-Haul. He is scamming people and trying to get more money by saying people return the U-Haul late, or he can’t “find” the U-Haul.
Katherine N
Customer Reviews for Mikes Food & Gas
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Their entire customer service process is subpar below what I would expect from UHaul.
JUSTICE SGet someone who knows what a goddamned ramp is. The person we dealt with couldnt even confirm the reservation let alone whether the truck had a ramp. They were rude, discourteous, cursed, and should never ever be used to contract uhauls. Incompetence. They barely spoke any english and were assholes. Fuck that place
Leslie H