Customer Reviews for Mikes Garage LLC
(U-Haul Neighborhood Dealer)

106 reviews

26 Central St   Woodsville, NH 03785

(603) 747-4035

Location Hours

  • Mon: Closed
  • Tue-Fri: 8:30 am - 4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(603) 747-4035

26 Central St
Woodsville, NH 03785

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Fri: 8:30 am - 4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Wilfredo O. 
Rating:
5.0

Customer did not leave a comment.

Monte H. 
Rating:
5.0

Dropped off after hours, so I didn't go inside. Location was easy to find & I received an email confirmation the trailer was checked back in without needing to call.

Edward S. 
Rating:
5.0

Customer did not leave a comment.

Vaughn S. 
Rating:
5.0

The on line check in worked well and I received great service from UHAUL to complete the transaction and get the keys for the truck. I won't hesitate to use this process again in the future.

Rick C. 
Rating:
4.0

This is where I requested to pick up truck and trailer, but UHaul sent me 30 miles away for the truck, then back here for the trailer (then I had to go 30 miles back to the other place to load my car on the trailer). The lot at Mike's is a bit small, so I wasn't able to turn around to go back to my house, had to go the down the road a bit to a larger lot to turn around. The trailer was in good shape and ready to go when I arrived.

Alex P. 
Rating:
4.0

No e

Stephen W. 
Rating:
5.0

Customer did not leave a comment.

Kathleen G. 
Rating:
5.0

As Always they came through in a pinch

MICHAEL R. 
Rating:
5.0

excellent friendly service.

Andrew D. 
Rating:
5.0

Only weird thing was when i got off highway to return truck check gas cap cane on. I said to myself almost at gas station to fill up i will just check in than. I got to gas station and there was no gas cap. Weird . I told them when I returned: Only thing i can say is maybe do a quick walk around or check off system.

COURTNEY C. 
Rating:
5.0

Customer did not leave a comment.

Harold H. 
Rating:
5.0

Customer did not leave a comment.

Sal V. 
Rating:
5.0

I rented a 10 foot truck and the only thing I did not know was that It did not have a ramp which was really frustrating my suggestion would be to get ramps for them that can snap in to the two holes with the door latches that can be moved in and out.

COURTNEY C. 
Rating:
5.0

Very good and efficent People took care of all my needs!!

Robert J. 
Rating:
5.0

Customer did not leave a comment.

Larry W. 
Rating:
5.0

Customer did not leave a comment.

Jimmy G. 
Rating:
3.0

Customer did not leave a comment.

karrin C. 
Rating:
5.0

Owners are great to deal with

Monte H. 
Rating:
3.0

Customer did not leave a comment.

Christopher G. 
Rating:
2.0

There was no internet signal at all which was tough. We found a signal and it took 30 minutes to go through the process making us late to meet our movers. There was no utility dolly in truck as we requested and paid for. Please make sure we are reimbursed for that cost. We had requested a 26 foot truck and were told there could not be one at that location. We had to go with a smaller truck and make two trips. Interestingly there was a 26 foot truck in the parking lot when we got there.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Danny W. 
Rating:
3.0

Customer did not leave a comment.

Garey R. 
Rating:
5.0

Customer did not leave a comment.

Rachel S. 
Rating:
5.0

Customer did not leave a comment.

Paul N. 
Rating:
3.0

I'm used to living in or near large cities and am spoiled by the whole UHaul Store thing. It works.

Jerry W. 
Rating:
5.0

Nothing my experience was awesome the people at Mikes garage were professional and polite, The phone call I received from your head quarters where I was grilled and belittled then hung up on was a bit much , but will not stop me from using Mikes garage again for my uhaul needs they were awesome

JOSHEPH D. 
Rating:
5.0

Excellent friendly service!

Mark O. 
Rating:
5.0

Customer did not leave a comment.

Steve V. 
Rating:
5.0

Customer did not leave a comment.

Dusty B. 
Rating:
3.0

Customer did not leave a comment.

James F. 
Rating:
4.0

Customer did not leave a comment.

John F. 
Rating:
5.0

On line check in was a bit sporting. Despite standing in front of the building, the UHaul GPS said I was 5+ miles away. Was able to get things squared away by calling the 800 number.

John P. 
Rating:
5.0

Customer did not leave a comment.

Lori R. 
Rating:
5.0

Using the Uhaul website, Mike's Garage was one of a few dealers near me; I chose them randomly and what a great choice. The pleasant young woman at the front desk had everything ready for my arrival and she was very understanding when I was running late on my return.

Wayne P. 
Rating:
5.0

Can't get any better than Excellent:: How about excellent Plus: J. J

Jim J. 
Rating:
4.0

I had the worst time with the Uhaul itself. We started to get a dusting of snow here in Vermont and I got stuck on a hill and had to back down after numerous tries to get up it. I had to find an ulternate route, then had a hard time going anywhere on the road with the Uhaul. My moving more than one trip turned into one trip of moving my belongings. I am not sure what kind of tires are on the truck but they SUCKED for me.

Crystal D. 
Rating:
5.0

Customer did not leave a comment.

Suzette S. 
Rating:
5.0

Customer did not leave a comment.

George W. 
Rating:
4.0

Customer did not leave a comment.

Dona R. 
Rating:
4.0

Customer did not leave a comment.

Aimee R. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
4.0

Customer did not leave a comment.

Dawn B. 
Rating:
5.0

Great customer service and very nice truck. They didn't have the truck we were scheduled to get but they were happy to accommodate. Would definitely recommend them

Keith T. 
Rating:
2.0

He said there was coffee staying on the dash charge me 25.00 l did not have coffee

Clarence S. 
Rating:
5.0

The app was a nightmare to use and it wasn't even working when we went to return the truck so we had to sign in on our web browser and there was no service at this location so we had to join the terrible public Wi-Fi.

Emily F. 
Rating:
1.0

Guest service is lacking. When I called to confirm that my pick up location was updated, the rep couldn't wait to get me off the phone and was yelling. I got a Curtousy call a few days before to confirm my pick up and it was still the wrong location. I asked the rep to update it the right address for me in Littleton NH and they hung up. Lastly, I was called last minute for changes in which I had to go to woodsvill to pick up the truck instead of the littelton location as asked.

Parker W. 
Rating:
5.0

Great location! Great people to deal with!

Ezra M. 
Rating:
5.0

Customer did not leave a comment.

Marcia H. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

WENDELL M. 
Rating:
4.0

Customer did not leave a comment.

MELKIER B. 
Rating:
5.0

Amazing customer service, always has U-Haul been used by my family in all moves.

Alejandro C. 
Rating:
5.0

Customer did not leave a comment.

William P. 
Rating:
4.0

Start by telling the truth without hiding anything, I paid in cash but now have to wait up to 30 days for UHaul to send me my deposit back. Truck was not type truck I was told , they changed the pickup location that morning to a location with only the one truck- take it or leave it attitude.

Brian B. 
Rating:
2.0

Charged me a cleaning fee when the truck was clean. The transmission was failing the entire drive. Don't use Uhaul! Thieves

samantha G. 
Rating:
5.0

Customer did not leave a comment.

JESSICA F. 
Rating:
5.0

Customer did not leave a comment.

Kuo T. 
Rating:
5.0

Great customer service. Trailer was in excellent shape.

Christopher D. 
Rating:
5.0

Mikes garage was excellent as well as the receptionist! Uhual however, is miserable, terrible at customer service, keeping their word and I hope to never have a need to use them again.

Steven G. 
Rating:
4.0

Customer did not leave a comment.

Mark L. 
Rating:
5.0

Excellent and the closest U-haul dealer that was nearest to our primary location in VT - Staff were great

PAUL T. 
Rating:
5.0

Customer did not leave a comment.

Katharine Alexan L. 
Rating:
5.0

nothing comes to mind

Marshall M. 
Rating:
5.0

Customer did not leave a comment.

CLARK H. 
Rating:
3.0

There was no wifi or signal here. It took me nearly 1 hour to “return” vehicle via app. The WiFi login network/password provided by Mike's Garage didn't exist. If it wasn't for a nearby business letting me use their WiFi I wouldn't have been able to return vehicle via app.

PAMELA S. 
Rating:
3.0

Customer did not leave a comment.

GLENN E. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Jane B. 
Rating:
5.0

Nothing. When I went to pick up the trailer the person there was friendly and very efficient. Other businesses could learn from this type of service.

John S. 
Rating:
3.0

Customer did not leave a comment.

Cathy S. 
Rating:
2.0

Nothing wrong with Mikes Garage but this was a rental that was all done on a cell phone. The problem with that is at this location cell service is in and out. Almost didn't get it because I couldn't get any cell service

Michael K. 
Rating:
5.0

Smooth polite and just an amazing place. The business is a top notch place. Professional and just great. Thank you

Brian M. 
Rating:
5.0

Easy and convenient pickup location for our area of NH. No problems . Would highly recommend.

Joshua S. 
Rating:
4.0

Drop off location was great, rep was professional and courteous.

PAUL T. 
Rating:
2.0

Charged a clean up fee when we had cleaned the front and swept the back. They just wanted us to leave the key and they would get to checking the truck out when they got to it. I wouldn't have minded if I didn't get charged a clean up fee for a clean truck.

Shawn G. 
Rating:
5.0

Customer did not leave a comment.

Steven H. 
Rating:
3.0

This was not my intended drop off location. Uhaul did add the extra miles I needed, however returning in this location is horrendous. They were closed before 5. There is a box for key returns, but there is no cell phone service. There is a sign for internet, but NEITHER of our phones could find it in our internet settings. It took almost a half and hour to try and self return through spotty service.

Hannah B. 
Rating:
5.0

I stay in my car as I don't carry my walker every place I go,, the person came out with a mask to my car to get my info, and met with my driver for the u-haul, very professional.

Lorna M. 
Rating:
5.0

Customer did not leave a comment.

Bruce S. 
Rating:
3.0

Customer did not leave a comment.

Allan G. 
Rating:
3.0

Customer did not leave a comment.

Garrett B. 
Rating:
3.0

Customer did not leave a comment.

katrina R. 
Rating:
3.0

Customer did not leave a comment.

andrew C. 
Rating:
3.0

Great, friendly service!

Philip C. 
Rating:
3.0

I was charged for cleaning and the truck was clean. Both cab and box!

HAROLD A. 
Rating:
5.0

These folks at Mike's auto were great, there was a hickup on the part of uhaul themselves, but Mike's auto got it straighted out, they were kind ,well mannered and very respectful. Thank you

Philip B. 
Rating:
4.0

Customer did not leave a comment.

Andrew C. 
Rating:
5.0

Customer did not leave a comment.

BRUCE T. 
Rating:
3.0

when I finalized the rental - the pickup point changed - again. This was a very out-of-my-way location. When I got there, they did not have the truck I requested. I would certainly not reserve a truck on line again. And probably not with Uhaul.

Ronald T. 
Rating:
3.0

I don't understand why I was charged a cleaning fee. this was not explained, just showed up on my final receipt. explanations should be provided if valid.

WILLIAM P. 
Rating:
3.0

Customer did not leave a comment.

Gail R. 
Rating:
3.0

Customer did not leave a comment.

Wayne C. 
Rating:
5.0

Customer did not leave a comment.

Jacob D. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Arrived for truck pickup at 4pm on a Friday afternoon, was in and out within 5 minute. Very efficient, friendly service. Truck was pristine. The only drawback is there is no cell service at this location so it is impossible to use the UHaul app (but Mike's Garage has no control over that, of course)

Stephen P. 
Rating:
3.0

Ensure that a reservation is reviewed so that the vehicle goes to the right customer.

Thomas P. 
Rating:
5.0

Fantastic customer service when I went in to inquire about UHaul.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Charles A. 
No reviews have been submitted for this location.

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