Service was the best & people friendly!
WANDA C
Customer Reviews for Mikes Tire And Car Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was the best experience renting a u haul I have had. I was dreading it as I have always had bad customer service but good equipment. This time I had excellent service and good equipment.
MARK HGuy working countercwas rude
Anthony E2 out of 4 tires were low on air and the back roll up door was nearly inoperable.
Nick AGreat customer service
Lori BVery clean, friendly easy drop off
Michael PI dropped it off at night so all I saw was where I parked it.
kimberly cThe trucks need to be checked better to make sure they are safe and repaired correctly
michael wEverything went as it should
james bI was over charged for miles. I used a town 40 miles past where I was dropping off to make sure of no overages. Nevertheless, was charged an additional $28 for "extra miles". I haven't rented a u-haul since leaving the military many years ago. I do not remember any issues then but it may be impossible to rent without being charged extra these days.
paul MI think it’s ridiculous that you are allowed exact mileage for one way! Exact mileage from pickup to drop off! Nice hustle uhaul! Will not use again
Eric WI’m not good at parking trailers but the location has plenty of open space for me to maneuver the trailer into a spot for me to drop it off.
Michael MThere was a chemical smell that reminded me of brake fluid but, I didn’t see any evidence of a spill inside the trailer.
CHARLES BNice people
DIANA SThis is a great location for future Uhaul Rentals. They seem to be very professional and had a computer where they can look everything up very rapid response
Charles GAll was good except on the tow dolly. We loaded up the car and one of the tire straps could not wrap around driver side tire. It was broken off and we had to get another strap to secure it. Other than that everything was great. But luckily we had a strap that we could improvise with. The guys at Mikes tire are always so nice and helpful..
Clarice TMoms attic had a leak so a lot of family photos and books got damaged by rain water. The truck was new and their was no noticeable damage rust so it might be a design flaw. Probably something worth looking into.
Marco SEverything was great. Easy pickup. Excellent knowledgeable and friendly service.
James HWorkers were knowledgeable and friendly.
Carolyn CI was told that I can return the box truck on Monday so I returned it on Monday at 11:30 and was welcomed with a $40 charge because I didn’t get it there by 9:30. I think this is ridiculous. I should’ve been told that I needed to have it back by 9:30. I wasn’t I was told I could have it back by Monday. I will go somewhere else next time. I will not use U-Haul again.
Lonnie LVery clear with information and helpful setting up rental plans.
RICHARD TTruck to big for our needs. This was not the fault of the pickup facility. Your customer service should have arrranged a smaller truck dropped off in Pryor and not expected us to pick it up in Claremore. Was not swept out when we picked it up. This was the fault of pick up facility.
Beverly HExtremely helpful and knowledgeable. Would recommend to anyone!
KEN GNothing, the whole process was super easy!
Sherry LGot me hooked up and on my way quickly. Excellent service.
Michael KSlow
MICHAEL BIt was super easy to rent what I needed. I have used this location before. They are great.
GINA WNone
JENG T