Customer Reviews for Milaca General Rental Center Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Milaca General Rental Center Inc

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Darlene S.
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Customer did not leave a comment.

darcy J.
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Hook-up the hitch the correct way on a low riding vehicle, (turning the ball on the hitch the opposite way).

Kassidy C.
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Milaca rental went above and beyond for me. Mt rental was supposed to be picked up in Princeton but uhaul couldn't provide the trick promised so I had to go to Milaca. I was compensated with extra miles though so it worked out

Shaun F.
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Customer did not leave a comment.

Cynthia D.
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Find a way to get the rental sent to the actual pick-up place that was requested instead of 30 miles away. NOT very convenient. And be considerate of the fact if it's not a local move to give them a truck with at least cruise control!

Michael P.
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Customer did not leave a comment.

maryjane M.
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Drop off was effortless. Guy working didn't offer a hi, or how may I help you, so I had to ask if he worked there.

Evan D.
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Always upcharging for anything they can. Had to go to uhaul for getting charged extra for dropping a rental off early. Hillbillies....

Rob E.
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Customer did not leave a comment.

KYLE T.
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Customer did not leave a comment.

NORRIS M.
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Great service and friendly people

ARLEN S.
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Customer did not leave a comment.

John D.
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Great service!

David B.
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No problems here, but I was charged excess mileage and did not go anywhere but Alexandria to pick up vehicle, Glenwood, which was my original pick up point, to Milaca the destination, I was told I was to be given additional miles caused by pick up. With all the BS I went through I just will write off the charge and put the whole thing behind me. If there is an alternative in the future, I will use it. Will I tell others. You bet if asked.

Jared W.
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This location charged me a cleaning fee for a trailer that was returned in the condition that it was on upon pickup, and this was after U-Haul was unable to honor my reservation for a 20 ft truck. Poor form all around, U-Haul.

robert L.
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Customer did not leave a comment.

Erin B.
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Adreanne J.
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Keep being great, better service then many uhaul locations I have utilized!

Myrna F.
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David H.
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DANIEL P.
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Deborah B.
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Young man that helped us very friendly and gave us good servicee

Cheryl C.
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The man at the location was very helpful and friendly . He did everything for us to get us on the road and feeling safe about the trailer.

Kevin B.
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Customer did not leave a comment.

Gerri P.
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Carl T.
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Drop off point was closed & I was charged with an extra rental day plus safe moving insurance when I was told that I wasn't going to be charged for it because of the drop off location was closed. I am not happy with this situation And I expect to be compensated for your screwups .

Elizabeth N.
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Crystal S.
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ROBERT M.
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There are no complaints from this location. They assisted with removing the trailer from my truck.

Erica M.
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Very disappointed once again. I was told that I would receive a call or email with the lock box number to pick my truck up at 7:30 am in morning. Never received the information. Sat there for 45 minutes until place opened. When I told them that I had been waiting for 45 minutes and never received the lock box information their reply was "oh" not friendly people behind counter. In fact, all they did was rip UHaul apart and said they have nothing but trouble with them and they are terrible to deal with. VERY UPSET BY ALL OF THIS

Michael M.
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ABSOLUTELY nothing. Service was great and everything went well.

rick E.
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Customer did not leave a comment.

John G.
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James A.
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Andrea S.
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Maciej J.
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Kevin K.
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Michael E.
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SANDRA J.
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Everyone I did business with at both locations were very curtious thank you

Shaun M.
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Gerard K.
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GERHARD B.
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Lauris F.
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Brandon H.
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ANNETTE B.
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DAN T.
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Not the fault of the business, but internet provider was down so things got a little mixed up. It all worked out just fine.

Joseph D.
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Customer did not leave a comment.

TIMOTHY P.
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Very helpful. Kris Broschovsky will take care of you and help hook up and unhook.

NICHOLAS J.
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Customer did not leave a comment.

Luke P.
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The trucks windshield had a huge crack

Steven R.
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Online search for the truck I needed listed for 15-20 miles away from my house. When I called the local store 1 mile from my house they had trucks available.

nancy J.
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Customer did not leave a comment.

doug S.
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TODD F.
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ron L.
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Jamie B.
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James T.
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April B.
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Jeremy W.
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Except for a flat tire due to a broken valve stem hose. The rental and trip was fine. Newer truck and drove great

Christine D.
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Customer did not leave a comment.

Geraldine H.
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Julia W.
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The guy that took my rental back charged me a bs 10$ "cleaning fee". My husband and I had cleaned the cab and the truck out prior to dropping it off. Not acceptable. Very disappointing after the great service I received in Zimmerman! If you have to drive a bit farther to drop your truck off, do so. The Milaca store doesn't want your business apparently. They didn't want mine.

Conrad B.
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Darren T.
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Doua V.
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Kevin O.
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When I drove away with the uhaul the bugs stuck all over the windshield was literally bad enough to be a hazard. I stopped at a gas station to buy a gallon of windshield washing fluid and spent 25 minutes trying to wash all the bugs off the windshield to prevent myself from having an accident while driving.

JOHN E.
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After hours drop off.

Emily F.
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Instead of charging a whole nother day just charge by the hour for late fee.

Troy B.
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Customer did not leave a comment.

Tammy V.
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Jose Z.
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When we told them about the water damage and short ramp, they didn't really have many answers or know what they should do to document that we made a complaint.

kelly R.
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I felt as though they had other things to do and I was making them stop that to help me.

roger G.
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He was very accomdating and made it very easy and workable for us - Thanks!

Gordon N.
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Customer did not leave a comment.

michelle H.
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I should have gotten another day ... But, live and learn... Sry I didn't clean it out myself (if I had gotten 24hrs instead of just 6hours I would have had time). That's NOT y'all's fault that was totally mine I should have known Murphy's Law (anything that can go wrong WILL go wrong). I would so use yall again but, I don't plan on moving for another 20years lol. Thanks again yall are awesome ??

JASON B.
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Customer did not leave a comment.

Derek F.
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Scrape the ice and snow off the windows, brake the ice from the rear roll-up door

Mike E.
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Customer did not leave a comment.

WENDY H.
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Very friendly and helpful

Pat B.
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I returned the truck clean, and swept out. The manager of the return site in Milaca charged me a $15 cleaning fee ( Which has been disputed with the credit card company ) because he said he had to touch a broom. I returned the truck swept out, cleaned previous garbage out of the cab, and vacuumed the floor. When I told him I was going to file a complaint with U Haul his response was, " Go ahead. I don't care. Do what you have to do. " I called U Haul to report this, and was supposed to hear from a district manager. I NEVER received a call. I will make sure I tell all of my friends about your POOR customer service, and to rent from Budget or Penske.

TRISTAN W.
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Everything went great for me. I wouldn't change anything. Hope the next move goes just as smooth.

CURTIS T.
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The trailer was not hooked up correctly by the young man working there and when we were driving out and hit a bump the trailer came off the hitch. Also the chains were way to long and dragged and when we saw sparks we had to stop and get wire to tie them up.

Rena S.
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nothing

DIANE M.
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Customer did not leave a comment.

Randy M.
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Customer did not leave a comment.

Jacqueline P.
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CHRISTOPHER L.
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Customer did not leave a comment.

James H.
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LANGE M.
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KEVIN M.
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Doug O.
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Super place to rent a vehicle!! :-)

BOB R.
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Customer did not leave a comment.

Susan S.
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I wasn't in on the unpacking the truck. I put a little more than 20$. I hope the truck had been swept out. I put the keys in the red box.

Esther H.
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The store was not open, so left the truck and our eye in the toolbox. It was convenient.

TIM D.
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Customer did not leave a comment.

RICHARD R.
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I did not appreciate picking up a 20 ft truck with 3/8 tank of fuel. I rented a truck to go almost 200 miles. To my way of thinking, better customer service would be a fully fueled truck each time it is rented. Counter person says that is the way Uhaul does it. Might want to rethink this from a customers perspective. I had to stop and fuel up before even going very far unloaded so I wouldn't have to do it fully loaded.

PARKER D.
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When I told the gentleman about the issues I had to include a blown tire the cost me money to fix even though I bought the insurance for the equipment all he had to say was "that sucks".

Mary H.
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Customer did not leave a comment.

John F.
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Customer did not leave a comment.

donald S.
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when you promise to have a piece of equipment near my house have it there. I had to drive a hour and a half one way to pick it up, thus adding to my drive from MN to NM> no cool.

No reviews have been submitted for this location.

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