Customer Reviews for Mile Hi Tire & Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mile Hi Tire & Service

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Stephanie M. on

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They charged me an extra 20 for gas when I made sure it was full to where it was when I picked it up.

Caitlin S. on

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Ken was a wonderful UHAUL representative to work with.

Jeff C. on

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Ricardo G. on

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SCOTT M. on

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Vince S. on

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Austen H. on

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Chet O. on

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Asked for a two day rental they gave me more than what I needed and charged and had to call and asked to be refunded because I got it back sooner and did not use all my days

Mike M. on

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Great place great staff

Ricardo G. on

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Randall P. on

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Excellent experience !

Mollie W. on

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Mile Hi Tire is THE BEST UHAUL dealer that has ever existed!!!

DANA C. on

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John H. on

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The problem I had was that out of 5 dealers in town, not one had this trailer! I had to drive 2.5 hours East in a snow storm just to get my trailer. 5 hours to get a trailer???? That's messed up in my book!!!

Charles J. on

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Delphina G. on

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Mollie W. on

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Always a pleasure doing business with Kim!

Heidi S. on

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Heidi S. on

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Great customer service! Thank you!

Ronald P. on

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Jill S. on

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William R. on

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Cheryl E. on

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Kim was very helpful, quick, and friendly.

Cliff D. on

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Kathy M. on

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Best people to work with

Mollie W. on

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Kim always goes out of his way for us, best service in town!

MICHAEL K. on

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Dennis K. on

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Kathy M. on

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Why can't all drop off be like these guys

dean S. on

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Janet C. on

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Grace N. on

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Seana L. on

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I tried to make an online reservation for a 10’ Truck, then a 12’ Truck - neither online reservation went through. When I called the location to book the truck I needed, the employee (Brian) grumpily said to just come down to the location. When I arrived, the truck I needed was just reserved by U-Haul and unavailable. I ended up having to delay my reservation for a day and pay twice as much for the much larger truck (26’ one). Kim, the owner, was very nice though. When I picked up the truck the gas gauge was below the reported amount but I didn’t report it. When I returned it - I filled to a higher level than what was there originally I was told I didn’t fill it to the required amount. When i explained the actual original amount to Brian, he simply walked off for a few minutes (to speak with Kim I assume). He then returned and finished my return. If there were more than one location option in my town, I was use the other one in the future. My sister rented out U-Haul trucks for many years and said they should have handled things much differently including bringing over the type of truck I needed for the lower price.

Francis K. on

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There was a small delay before the process could begin.

Richard C. on

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ronne L. on

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it was a drop off...didn't see anyone

Robert H. on

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Jeremy J. on

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Eric M. on

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Kenneth M. on

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Friendly, worked with me on early return

cynthia M. on

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james F. on

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Anthony R. on

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Jason W. on

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SANDRA W. on

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cynthia C. on

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Dropped off after hours. 24 hour drop off option was great! They told us where to park it and it was easy as could be.

brian F. on

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Matt was awesome and a true professional. Would use Uhaul again specifically because of him

Carmen D. on

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thomas C. on

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KENNETH M. on

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JOHN M. on

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Diane D. on

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zane H. on

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You reimbursed me for blankets thanks

Cheryl F. on

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Everything went very quickly and smoothly with drop-off. Would highly recommend!

Susan R. on

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Trina M. on

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Fred B. on

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kevin C. on

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Charna E. on

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Clint P. on

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Lance S. on

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Robert P. on

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CAMERON M. on

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Denise L. on

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I had a great? experience?!

Lacey C. on

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John M. on

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Kim is the friendliest and helpful person I've met in Lakeview. Thanks

Samantha M. on

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dustin S. on

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PATRICIA B. on

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Robert M. on

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Be sure completely train all employees when computer system use has changed. Otherwise, no complaints.

Dixie M. on

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Sue C. on

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EVERT M. on

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Kim is the best

TIM R. on

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All good

JOHN N. on

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Nothing

KIMBERLY W. on

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nothing needed

JOHN H. on

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Kim Knoke, the proprietor here in Lakeview, OR, is the best! Very helpful.

JOHN H. on

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There is not much room for improvement of any kind here. Kim Knoke, the proprietor at the Lakeview, OR location, could not have been more helpful and accommodating. He even went to Klamath Falls, OR (a 200 mile round trip) in order to retrieve this truck for me. It does not get much better than that.

Kimberly W. on

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Customer service was great. I was running late and it was raining and I was treated like I was the first customer if the day!

teresa H. on

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Bruce P. on

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Kim is simply the best guy around. Would rent from him again without hesitation. Thanks again for the great service!

Judy H. on

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We tried to rent a truck and trailer in Klamath Falls. They had them and then they didn't have them. Lakeview then took the reservation. My name was misspelled to the reservation could not be found. My son made reservations in both places. He had to drive a very long distance to get the truck and trailer. On the trip the overdrive kept overheating which caused many stops in the hills along the way to let it cool off. I think the inspection could have been better as it cost a significant amount more to run the vehicle without the overdrive.

chris L. on

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Drop off was smooth. The rep was very friendly.

RICK S. on

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Randy W. on

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mike B. on

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Great job

Heather G. on

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victor M. on

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When we dropped the truck off here - we told the gentleman about the air conditioner situation - thinking that we should be compensated a little in some way for the uncomfortable trip. He reached in, used the same controls we did - and the air conditioner started right up with cold air very quickly. This obviously sounds like we didn't do it correctly. But what we did differently from the U-Haul guy is a mystery to us. And if it's that difficult to get it going - then someone should have made sure we knew whatever the trick was. The rest of our experience was very good - but the heat did not help a group of exhausted people trying to move.

JUSTIN D. on

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THERESA M. on

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It could be more clear where to go for the U-haul section. But the employees were great, so problems there. Perhaps more signage would help.

Dan M. on

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Athena A. on

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Nothing to write home about, but it was a pretty seamless transaction.

Jeremiah O. on

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Deborah H. on

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Really nice guy

HANK O. on

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The owner at Mile High Tire came in on Sunday to help us. Great guy, very helpful. Out of there in5 minutes.

Stephanie A. on

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Great staff

Randall P. on

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Drop off was great. The gentlemen were friendly, and processed my receipt quickly. Only took a few minutes to complete the transaction. Thank you :)

CLARICE R. on

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TOM R. on

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Dan M. on

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