Customer Reviews for Mile Hi Tire & Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mile Hi Tire & Service

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Denice B.
Rating:

Awesome guys

Robert B.
Rating:

Staff is always very helpful, friendly and ready to be of service to customers

Ethan P.
Rating:

Customer did not leave a comment.

justin R.
Rating:

They were upset that I arrived at 535 when my pick up was scheduled for 545. They had already hooked up my trailer to another car and was giving it to that person. They had to take it off her car then put it on mine. The location was extremely dirty.

JAMES ERROL I.
Rating:

Customer did not leave a comment.

STUART S.
Rating:

Quick, easy rental. Great friendly atmosphere!! Got the right trailer for the job. Covered all hook-up aspects! Professional!

Hall M.
Rating:

Customer did not leave a comment.

Jessica M.
Rating:

Brian was the U-Haul representative. He was extremely rude and disrespectful on the phone. When I got to location I waited 20 minutes for him to treat me cruel, disrespectfully and completely made me feel horrible about asking for U-Haul services. He started yelling at his printer using foul language. I would recommend this location for U-Haul services.

Anthony S.
Rating:

Customer did not leave a comment.

Kirby L.
Rating:

Customer did not leave a comment.

Marta H.
Rating:

Customer did not leave a comment.

Denise L.
Rating:

Be friendlier. At this location above, maybe the young man had a bad night, which carried over to the early morning. I rent a lot of hauls, so i know what it should be like.

Emma B.
Rating:

The biggest problems that I have were that 1) I was allowed to make a reservation online for pickup on a day that this location was not open and there was no way of knowing that. There needs to be a way when making a reservation to know when locations are open and when they are not. I do greatly appreciate that the owner at this location did come in after we were able to finally reach him and got the truck for us. Rightfully so he was upset and I don't blame him because there should be a better system so that people are not unknowingly making reservations when my location is not open. The owner did say that he does not do well with online reservations and that he doesn't always see them and did not see ours. Maybe this is a location that should not allow online reservations or have some sort of other system so that these problems do not occur again. It was definitely frustrating to show up to pick up the truck and have the location unopened. Then we had to spend 15 or 20 minutes trying to get ahold of somebody which we finally did and then of course had to still wait for them to come and get the truck ready and do all of that. It is also very uncomfortable when the person you are dealing with is upset and you feel guilty for being a problem. Something should be fixed so that other people do not have to go through what my husband and I did.

Andrew P.
Rating:

Customer did not leave a comment.

Misty W.
Rating:

Customer did not leave a comment.

jay B.
Rating:

After hours drop off.

Stephanie M.
Rating:

They charged me an extra 20 for gas when I made sure it was full to where it was when I picked it up.

Caitlin S.
Rating:

Ken was a wonderful UHAUL representative to work with.

Jeff C.
Rating:

Customer did not leave a comment.

Ricardo G.
Rating:

Customer did not leave a comment.

SCOTT M.
Rating:

Customer did not leave a comment.

Vince S.
Rating:

Customer did not leave a comment.

Austen H.
Rating:

Customer did not leave a comment.

Chet O.
Rating:

Asked for a two day rental they gave me more than what I needed and charged and had to call and asked to be refunded because I got it back sooner and did not use all my days

Mike M.
Rating:

Great place great staff

Ricardo G.
Rating:

Customer did not leave a comment.

Randall P.
Rating:

Excellent experience !

Mollie W.
Rating:

Mile Hi Tire is THE BEST UHAUL dealer that has ever existed!!!

DANA C.
Rating:

Customer did not leave a comment.

John H.
Rating:

The problem I had was that out of 5 dealers in town, not one had this trailer! I had to drive 2.5 hours East in a snow storm just to get my trailer. 5 hours to get a trailer???? That's messed up in my book!!!

Charles J.
Rating:

Customer did not leave a comment.

Delphina G.
Rating:

Customer did not leave a comment.

Mollie W.
Rating:

Always a pleasure doing business with Kim!

Heidi S.
Rating:

Customer did not leave a comment.

Heidi S.
Rating:

Great customer service! Thank you!

Ronald P.
Rating:

Customer did not leave a comment.

Jill S.
Rating:

Customer did not leave a comment.

William R.
Rating:

Customer did not leave a comment.

Cheryl E.
Rating:

Kim was very helpful, quick, and friendly.

Cliff D.
Rating:

Customer did not leave a comment.

Kathy M.
Rating:

Best people to work with

Mollie W.
Rating:

Kim always goes out of his way for us, best service in town!

MICHAEL K.
Rating:

Customer did not leave a comment.

Dennis K.
Rating:

Customer did not leave a comment.

Kathy M.
Rating:

Why can't all drop off be like these guys

dean S.
Rating:

Customer did not leave a comment.

Janet C.
Rating:

Customer did not leave a comment.

Grace N.
Rating:

Customer did not leave a comment.

Seana L.
Rating:

I tried to make an online reservation for a 10' Truck, then a 12' Truck - neither online reservation went through. When I called the location to book the truck I needed, the employee (Brian) grumpily said to just come down to the location. When I arrived, the truck I needed was just reserved by U-Haul and unavailable. I ended up having to delay my reservation for a day and pay twice as much for the much larger truck (26' one). Kim, the owner, was very nice though. When I picked up the truck the gas gauge was below the reported amount but I didn't report it. When I returned it - I filled to a higher level than what was there originally I was told I didn't fill it to the required amount. When i explained the actual original amount to Brian, he simply walked off for a few minutes (to speak with Kim I assume). He then returned and finished my return. If there were more than one location option in my town, I was use the other one in the future. My sister rented out U-Haul trucks for many years and said they should have handled things much differently including bringing over the type of truck I needed for the lower price.

Francis K.
Rating:

There was a small delay before the process could begin.

Richard C.
Rating:

Customer did not leave a comment.

ronne L.
Rating:

it was a drop off...didn't see anyone

Robert H.
Rating:

Customer did not leave a comment.

Jeremy J.
Rating:

Customer did not leave a comment.

Eric M.
Rating:

Customer did not leave a comment.

Kenneth M.
Rating:

Friendly, worked with me on early return

cynthia M.
Rating:

Customer did not leave a comment.

james F.
Rating:

Customer did not leave a comment.

Anthony R.
Rating:

Customer did not leave a comment.

Jason W.
Rating:

Customer did not leave a comment.

SANDRA W.
Rating:

Customer did not leave a comment.

cynthia C.
Rating:

Dropped off after hours. 24 hour drop off option was great! They told us where to park it and it was easy as could be.

brian F.
Rating:

Matt was awesome and a true professional. Would use Uhaul again specifically because of him

Carmen D.
Rating:

Customer did not leave a comment.

thomas C.
Rating:

Customer did not leave a comment.

KENNETH M.
Rating:

Customer did not leave a comment.

JOHN M.
Rating:

Customer did not leave a comment.

Diane D.
Rating:

Customer did not leave a comment.

zane H.
Rating:

You reimbursed me for blankets thanks

Cheryl F.
Rating:

Everything went very quickly and smoothly with drop-off. Would highly recommend!

Susan R.
Rating:

Customer did not leave a comment.

Trina M.
Rating:

Customer did not leave a comment.

Fred B.
Rating:

Customer did not leave a comment.

kevin C.
Rating:

Customer did not leave a comment.

Charna E.
Rating:

Customer did not leave a comment.

Clint P.
Rating:

Customer did not leave a comment.

Lance S.
Rating:

Customer did not leave a comment.

Robert P.
Rating:

Customer did not leave a comment.

CAMERON M.
Rating:

Customer did not leave a comment.

Denise L.
Rating:

I had a great? experience?!

Lacey C.
Rating:

Customer did not leave a comment.

John M.
Rating:

Kim is the friendliest and helpful person I've met in Lakeview. Thanks

Samantha M.
Rating:

Customer did not leave a comment.

dustin S.
Rating:

Customer did not leave a comment.

PATRICIA B.
Rating:

Customer did not leave a comment.

Robert M.
Rating:

Be sure completely train all employees when computer system use has changed. Otherwise, no complaints.

Dixie M.
Rating:

Customer did not leave a comment.

Sue C.
Rating:

Customer did not leave a comment.

EVERT M.
Rating:

Kim is the best

TIM R.
Rating:

All good

JOHN N.
Rating:

Nothing

KIMBERLY W.
Rating:

nothing needed

JOHN H.
Rating:

Kim Knoke, the proprietor here in Lakeview, OR, is the best! Very helpful.

JOHN H.
Rating:

There is not much room for improvement of any kind here. Kim Knoke, the proprietor at the Lakeview, OR location, could not have been more helpful and accommodating. He even went to Klamath Falls, OR (a 200 mile round trip) in order to retrieve this truck for me. It does not get much better than that.

Kimberly W.
Rating:

Customer service was great. I was running late and it was raining and I was treated like I was the first customer if the day!

teresa H.
Rating:

Customer did not leave a comment.

Bruce P.
Rating:

Kim is simply the best guy around. Would rent from him again without hesitation. Thanks again for the great service!

Judy H.
Rating:

We tried to rent a truck and trailer in Klamath Falls. They had them and then they didn't have them. Lakeview then took the reservation. My name was misspelled to the reservation could not be found. My son made reservations in both places. He had to drive a very long distance to get the truck and trailer. On the trip the overdrive kept overheating which caused many stops in the hills along the way to let it cool off. I think the inspection could have been better as it cost a significant amount more to run the vehicle without the overdrive.

chris L.
Rating:

Drop off was smooth. The rep was very friendly.

RICK S.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top