Customer Reviews for Miles Motorsports and Complete Car Care LLC
(U-Haul Neighborhood Dealer)

204 reviews

224 US Hwy 1   Hancock, ME 04640

(207) 422-3600

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 1/29/2022 - 1/30/2022: Closed

Services at this Location:

Contact Us

(207) 422-3600

224 US Hwy 1
Hancock, ME 04640

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 1/29/2022 - 1/30/2022: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

At Miles Motorsports and Complete car care, everything was perfect. The office staff were patient, polite and made sure we had everything we needed. The truck was clean and well taken care of. They had the coffee on and a comfortable waiting area to enjoy it.

Brent H. 
Rating:
5.0

Thanks for the service

diana C. 
Rating:
4.0

Improve your phone systems and waiting times...

BONNIE F. 
Rating:
3.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Sweep the hay and manure out of the trailer ahead of time.

Kenneth H. 
Rating:
5.0

Customer did not leave a comment.

CHARLENE G. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Roger C. 
Rating:
5.0

Nice 9' trailer. Well maintained. Friendly staff.

Marvin M. 
Rating:
5.0

It a new business, but the couple doing great there... Check them out, they are really neat...

BONNIE F. 
Rating:
5.0

Customer did not leave a comment.

Jennifer T. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
4.0

They did an excellent job. It was a joy to drive a brand new truck. The only thing I would change is leaving without knowing the final cost. It was emailed to me quickly but being told I was all set to go without knowing the final cost was a little unsettling. Other than that, they dd an excellent job.

Nancy K. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

Nothing at this location. Very friendly and helpful service. The rental truck was clean, full of fuel and ready to go when I got there. They went above and beyond to accommodate my situation. I have used this location for my personal use and business.

Brent H. 
Rating:
2.0

The customer service very poor. Both representatives were rude, and in a hurry. The way they spoke to us and the tone they used was unprofessional and offensive.

MATTHEW N. 
Rating:
5.0

Customer did not leave a comment.

John I. 
Rating:
5.0

Customer did not leave a comment.

John I. 
Rating:
5.0

Customer did not leave a comment.

WAYNE T. 
Rating:
2.0

The attendant I dealt with was rude, dismissive, and acted like she would rather be anywhere but doing her job. She is in need of a remedial course in customer service.

James T. 
Rating:
5.0

Customer did not leave a comment.

IAN B. 
Rating:
5.0

Nice people, very helpful. Would pick up or drop off at this location again.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Jeffery Y. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
1.0

Customer did not leave a comment.

kelley G. 
Rating:
5.0

Friendly staff and great service

A ROBERT R. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

Daniel K. 
Rating:
5.0

Easy drop off experience

Jessica L. 
Rating:
5.0

I have used Miles Motorsports and Complete Car Care LLC for renting UHaul trailes a few times and they are always great and courteous. A real asset to UHaul and convenient for me. Thanks, Soren Hansen

Soren H. 
Rating:
5.0

Customer did not leave a comment.

David O. 
Rating:
5.0

The U-Haul remote check-in system malfunctioned with NO HELP from U-Haul! The owner of Miles Motorsports took my call after hours and arranged to check me in himself. U-Haul lets me rate the people who work for them, but not the company itself, even when it's the fault of the company's systems

Norma J. 
Rating:
5.0

Newer trucks.

ARTHUR J. 
Rating:
5.0

Customer did not leave a comment.

Brady A. 
Rating:
1.0

Rude not real friendy

Lynn W. 
Rating:
5.0

Very friendly service. Everything was perfect

Michael R. 
Rating:
2.0

We brought back the gas over what we received the truck with and we were given a hard time and had to contest the charge. It was a waste of time and very silly as we clearly with photo proof gave the truck back with even slightly more gas than we received. And then when we had a flat tire the company charged us for an extra day as we delivered the truck late, a ridiculous and stressful uhaul experience. Uhaul didn't even bother to contact us and I had to contest the charge through my bank and then they just refunded the excess with no comment or contact.

Craig S. 
Rating:
4.0

Lovely and helpful employee!

MICHAELSORUM R. 
Rating:
5.0

Have someone there to help hook up.

JOHN H. 
Rating:
5.0

Helen was the agent that rented us the pickup truck. She was extremely helpful, friendly and professional. Thank you Helen.

William H. 
Rating:
3.0

Customer did not leave a comment.

KENNETH N. 
Rating:
5.0

Customer did not leave a comment.

DAVID A. 
Rating:
3.0

N/A

Philip W. 
Rating:
5.0

Customer did not leave a comment.

WILL D. 
Rating:
5.0

They came through in a pinch when another location wasn't able to fulfill my reservation. Awesome

KEVIN O. 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY V. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

SOREN H. 
Rating:
5.0

Polite and efficient staff and van was clean, and well maintained!

William H. 
Rating:
5.0

I find no need for improvement, professional, clean, and helpful friendly service, very clean vehicles well maintained and running nicely.

POLLYANNA P. 
Rating:
5.0

Customer did not leave a comment.

ANDREW M. 
Rating:
5.0

They have a good system for returns and made the drop off quick and easy.

Eric V. 
Rating:
5.0

Customer did not leave a comment.

Romi T. 
Rating:
5.0

Customer did not leave a comment.

gary G. 
Rating:
4.0

Customer did not leave a comment.

Norman W. 
Rating:
5.0

I returned the truck after hours so I didn't meet any people, but I'm sure they would have been nice. The location had great signage and it was very clear what I was supposed to do to return the truck. Great experience! Thank you.

JENNIFER B. 
Rating:
4.0

Customer did not leave a comment.

Jeffery B. 
Rating:
5.0

Helpful

JON C. 
Rating:
3.0

I went inside to drop key. I didn't see a key drop box like the website said.

Caitlin W. 
Rating:
5.0

Couldn't be better.

STEVEN M. 
Rating:
5.0

Customer did not leave a comment.

neal S. 
Rating:
5.0

Customer did not leave a comment.

Jill F. 
Rating:
5.0

Very good experience. Thank you.

JOSEPH P. 
Rating:
5.0

Customer did not leave a comment.

Shelley S. 
Rating:
4.0

Customer did not leave a comment.

Hunter B. 
Rating:
5.0

Customer did not leave a comment.

helen H. 
Rating:
5.0

I loved the ease of returning the trailer via e-mail since the dealer was not yet open.

Ann W. 
Rating:
5.0

Customer did not leave a comment.

Anthony F. 
Rating:
4.0

Customer did not leave a comment.

Marylou B. 
Rating:
5.0

Customer did not leave a comment.

Timothy R. 
Rating:
4.0

Did an after hours drop off so no way to evaluate the location or personnel.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

Cheryl B. 
Rating:
4.0

Checking return equipment out when returm...

BONNIE F. 
Rating:
4.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

I was unable to check in When i returned the rental i wasn't told I'd need to know the milage to late already put key in drop off box so got charged xtra not fair at all

gwynne H. 
Rating:
5.0

Customer did not leave a comment.

LAURENS W. 
Rating:
3.0

Attendant didn't inspect dolly which we found unusual.

CARL W. 
Rating:
4.0

Convenient location.

Daniel M. 
Rating:
4.0

Customer did not leave a comment.

DANA J. 
Rating:
3.0

would have been better if they wore a mask while inside

Michael P. 
Rating:
3.0

truck was dirty in cab and steering was loose

Patrick S. 
Rating:
5.0

I have rented from them before. It is so mentally relaxing knowing that they know you and no stress to rent. I recommend Miles Motorsports to every one that needs a Uhaul

John D. 
Rating:
5.0

Customer did not leave a comment.

Eric C. 
Rating:
5.0

The service and equipment were very good. Thanks and keep up the good work.

Carlos R. 
Rating:
5.0

I really don't know how to improve based on my experience!! Shelly was super knowledgeable about every piece of rental equipment they had! The rental units were in a very visible area where the one I needed was right in public view, so I stopped in! Glad I did...! Thank you!!

Royce G. 
Rating:
5.0

Wonderful dealership to deal with and always very very helpful.

JOAN F. 
Rating:
4.0

Customer did not leave a comment.

Timothy S. 
Rating:
5.0

Customer did not leave a comment.

FEDERICO B. 
Rating:
5.0

A clean new van with backup cameras. Pleasant staff who let me drop off after hours. Thank you.

Dustin U. 
Rating:
4.0

The staff was fine. Our problem was with the truck leaking rain water into the cab and the main part of the truck storage area. We drove through heavy rains for 2 days and had water dripping on us inside the cab. When we unloaded the truck at our destination, we found damp furniture pads and water that had seeped into some of our belongings.

MARGARET L. 
Rating:
5.0

Miles Motorsports is awesome!

Adam M. 
Rating:
3.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

ruth M. 
Rating:
5.0

Customer did not leave a comment.

Shawn G. 
Rating:
5.0

Customer did not leave a comment.

CHARLES L. 
Rating:
2.0

Customer did not leave a comment.

DANIEL C. 
Rating:
3.0

Described the overcharge for a third day; non- responsive, just gave it a shrug. In previous rentals in years past, UHaul had more of a "what do you need for your move, how can we help" attitude. You wouldn't charge for another day within reason. We're talking loading and driving 350 miles here...while and after emptying and final cleaning a house... it's a moving out process, a lot of work!

steve S. 
No reviews have been submitted for this location.

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