Customer Reviews for Miles Performance

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Miles Performance

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Clem S.
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Don P.
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charles R.
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Nancy K.
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Fine job!

Grant J.
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Debbie J.
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Kurt R.
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CORI E.
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Megumi M.
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ERIC S.
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Robert P.
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izaak M.
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Wendell D.
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No complaints at all

Steve E.
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Ben T.
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KYLE R.
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Staff here were slow and indifferent. I was told to leave and come back 2 separate occasions as the one person who could rent me wasn't there and when he was my rental was not ready. The staff were unfriendly and unhelpful.

billy C.
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Melinda C.
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Catherine T.
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The afton location, the uhaul representative could not apologize enough about uhaul calling her and having her call me because they had rented the truck out before it was due back. The woman at the afton Wyoming location was wonderful and my heart goes out to her, because no one should have to work for such a scummy , money grubbing company. I will never recommend uhaul. WOULD LOVE MY 50.00 but I will never see it. And how dare you tell customers they can have free storage for a month with a one rental, only to find out that is a lie. Because there is no available storage at the facility. Used uhaul all my life, never never never again. And I will tell everyone how you not only treat your customers but how you treat your staff.

Nancy H.
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Actually have the truck reserved be at the dealership where the reservation was made.

JENNIFER D.
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We were charged an extra $20 at self check in, unsure as to why. Our reservation included 2 days and it was returned before 5 pm on our second day. Disappointed by that, wasn't the location, its Uhaul.

Garrett B.
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Grant J.
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Kellie B.
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Brian P.
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Excellent selection of vehicles, prompt service, excellent staff.

todd H.
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Faye T.
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Malcom B.
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Jim M.
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Lisa W.
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The woman helping us went out and started the truck we took, and also said she was checking the gas level and mileage. She claimed the tank was full (it wasn't) and wrote down the mileage of a different truck. This meant that I wasn't able to complete the return process on my phone and had to make a second trip to my return location. The return process took around 25 minutes while they figured out what had happened. Very inconvenient.

James O.
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We have used them several time and they are always awesome

Max M.
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James O.
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The service was amazing would not hesitate to rent from them again

Jordan H.
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Carmen D.
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excellent experience

Zachary R.
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MK M.
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Daralee I.
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Charles F.
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Charles D.
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Sam H.
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double billed me, friendly but poorly trained staff, owner-operator is a loutish boor, but only if one can find him in the shop.

Joel J.
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Karey C.
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Not a thing! Customer Service was great!

gene T.
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Mary M.
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William D.
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William D.
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william M.
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Nothing. Friendly help. The trailer was larger than I expected BUT it turned out that I needed every bit of it.

JENNIFER B.
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Our original reservation was unable to be completed. Miles performance was able to step in to save our move when the original location couldn't, so thank you. However it added an additional 40 miles to is trip, and when paint by the mile this was quite an inconvenience.

Betsy S.
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John O.
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brad S.
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Lindsey S.
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The truck got stuck in very little slush.. rear wheel drive is not good for this area. I got to meet my new neighbors when they pulled me out, great first impression?? Where is the ramp?!!! Maybe I missed it which means I'm a dummy..but I swear there wasn't one. Lifting the washer and dryer into the truck was not ideal. I'm glad I didn't have a fridge.

Samuel P.
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The guy I dropped it off to said that he would process everything the next day. It was posted that it was returned at a later time than the time I returned the trailer.

Tyler B.
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Mr. Miles was phenomenal to work with! Great service. Excellent experience !!

Steven P.
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Richard W.
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Mike N.
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very excellent

DAVE S.
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Overall maintenance seems good. Change oil light came on a few miles into the trip. Overall experience was good with no issues.

JACOB A.
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Dixie S.
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Plenty of room to drop off the trailer after hours.

DARRELL H.
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can't think of a thing

Terri S.
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Kristin A.
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He went out of his way to make sure we were taken care of even though we were late arriving on a holiday weekend. Very friendly, efficient and accomdating

shawn S.
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Andrew O.
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Kathleen C.
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Have the location where we agreed it would be not a 3 hour drive from the original location. If that changes UHaul should make the trip not require the customer to use their time and gas when they should be packing for the move as was originally agreed upon. Very Poor customer service. No fault of Afton location but of Idaho Falls location.

Neil N.
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David W.
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They handled everything over the phone on Friday so that we could pick up the truck on Saturday morning early when we got into town. Very flexible.

Tyler J.
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AMI S.
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Jared H.
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MIKE Z.
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William B.
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greg R.
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Patricia W.
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Cruise control would have been awesome! Truck performed well

Rolf S.
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no problems at all

Bill B.
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Dwight G.
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pamala H.
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robin W.
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james H.
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james H.
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They were very helpful.

dean B.
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dean B.
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This dealer is AWESOME !!! Thank You

Victoria G.
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Very nice man. Transaction went smoothly.

Kent S.
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Jason B.
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Lisa A.
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MIKE Z.
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Christopher F.
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Where I picked up my truck was 70 miles out of my way. Make sure the equipment is at the right location.

Carolyne N.
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Daniel B.
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Most very thing was fine but the U-Haul computer system was very slow encoding the data and slow to print the invoice. That's too Corporate Dan Boos

shelly V.
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Mike N.
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Thanks for you help, it worked well

Mitch G.
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excellent customer service. met all my needs and answered all my questions

No reviews have been submitted for this location.

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