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Michael H
Customer Reviews for Mill Creek Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were busy but got to me right away.
VERNAL BDo not go to this location !!! They completely mishandled my rental and now I am having to fight for a refund from U Haul.
Arthur DMy original reservation was for a van and U-HAUL gave me a 10ft truck I was not happy with the bigger truck.
Gerlando SFor some reason the app doesn't work in this location. This is the second time I tried using the app and it cannot find the location
Luis YI spent 54$ on u haul to go 12 to 15 miles then they say I went 99 miles and they tried to rob me of 116$ yea you won’t see a penny more from me
Eddie PThe car was dirty inside. The fuel tank was less than half. I used the UHaul less than 45 minutes for a 19.99 van and saw a charge of 50.00 which I will be disputing with U Haul. I would not recommend the Secaucus location to anyone
cynthia oWell run operation, owner was very nice
Scott MThe van that they have there always reeks of cigarettes
BRANDON BWe were given the incorrect vehicle and when I got to my destination the app told me my U-Haul price was $85,000
Jessie BWas suppose to have a furniture trolly. Was no trolly. No explanation to who “verified” there was. No apology for the misunderstanding. Just a a $7 charge. Joke of a customer service model. Only used yall because I had to but will go out of my way to explore other options every time me or someone I knows need something in the future.
Matthew D2 furniture dollies were not on the cargo van when picked up. Please refund the value.
Paulo Aterrific experience
Ralph P