Mice.. dead and living.. was only there for month and a week. Mice droppings ruined my clothes. Still waiting to hear from facility. Mice running in and out of units. Clothes full of mouse excrement afraid to wear them or touch them I don’t want hatavirus! Call me back management!!
Donna B | Overall Experience
Customer Reviews for Mill River Indoor Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Could not ask for a better facility. Laura was always very professional and helpful. Best facility in the area.
LABS G | Overall ExperienceI was there for about three years and I was satisfied with the place. Laura, who was in the office, was always easy to deal with, too. She would always know who I was and what my storage room number was, even when I could not remember it. If I need extra storage space, I would not hesitate to go back.
JOHN J | Overall ExperienceI felt like my precious belongings were very safe in your storage facility. It was very dry and clean. I would definitely use you again for storage.
Margaret W | Overall ExperienceFacility IS clean and dry, however, the exorbitant increase in rent compelled me to leave. My two doors were never fixed after reporting problems.
STEPHEN V | Overall ExperienceVery clean, climate controlled and always able to get into! I stored all my college furniture and household items in it.
Nicole M | Overall ExperienceWas a tenant for about 8/9 years, always felt my property was safe, if i ever need to rent storage again I'll be looking to call on you. Thanks again!
BRIAN A | Overall ExperienceThe best part of my 3+ years there was working with Laura! She is an asset to your organization. She always was helpful and went above and beyond to assist me with various situations.
DON M | Overall ExperienceSmooth move-in with no problems. Having the dollies and carts handy was a much appreciated.
William T | ReservationStaff was helpful. Unit was typical plywood walls with chicken wire over the top.
samantha l | ReservationGood facility, and easy check in process. Would like more flexible office hours.
LUCAS C | ReservationThe storage unit size we needed was available the same day. Reserved online easily. The facility is very clean and the staff is super helpful and friendly. I would recommend this facility.
Gene M | ReservationDid not use facility due to apparently was not a FIRST MONTH FREE as I chose according to your site. The girl helped me find one close and was very helpful.
Anne W | ReservationRespectful staff, and a clean unit. At a decent price. I can't complain
Larry K | ReservationNo issues. Great storage facility.
LOUIS C | Overall ExperienceThe staff were great to work with and the tennants of other units were always friendly .
CHRIS M | Overall ExperienceAffordable quality and enjoy the inside storage units
Dawn B | ReservationConvenient location No access on Sunday is a real problem Fire door makes it hard for one person to get a cart/load to the actual unit without help
JOHN S | ReservationWe had a problem with water in our unit which soaked a number of our boxes. Nothing of value was lost but we didn't feel you addressed this problem fast enough.
JEAN M | Overall ExperienceVery nice. The young girl at the office was great!
MARY A | Overall Experience