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Erin M.
Customer Reviews for Millers Brake And Oil
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything worked out great
Mark M.I had a wonderful experience renting from this location. I had to upgrade the size of my rental and they helped me do that flawlessly. I would definitely rent from here again. I appreciated the friendly customer service!
Latoya W.The truck was old and ran poorly. Would not go on very 50 on freeway and front end shook. We only did one trip because we felt unsafe driving it on freeway.
Kathy T.This U-Haul location is a sideline for an automotive repair business. The staff were polite and helpful, but someone requiring more assistance or quicker response might use another location. Van worked fine, but was not cleaned from a prior rental; was full of literal dirt and had to be swept out before we could load our stuff.
Joe J.N/A
earl S.A sign in front that indicated that there was a U-Haul key drop in the back would have been nice.
Jamie M.Coordinate business hours of operation (opening) with time slots on uhaul website
ANGELIQUE B.App experience is horrible. Will probably make sure I never have to use it again.
Dale K.NOTHING...Everything was GREAT!
Robert P.The only issue I had was the site did not open on time.
Richard G.Friendly staff and vehicle was well maintained and clean - great experience!
Frank D.It was a quick and easy check in and drop off experience
BETH K.The app is glitchy and had to use the website.
jeff D.It would be hard to improve on excellent.!
Frank M.could us less Trump talk
Rita C.I appreciated the help I received before business was even open. Thank you!
BETH K.What impressed me is when I discovered a flat on one of the trailer tires while we were half-way loaded, they just had me stop by on the way to our new home and quickly replaced it. Easy peasy, lemon squeezy! Plus, they also gave me a reduction on rate due to the inconvenience. TERRIFIC service recovery!!
John B.There was nowhere inside to wait in line. We were there at opening and forced to stand in line OUTSIDE
Kristy E.The place was okay but i will never use uhaul again if i can help it. It's a big rip off. It's a big hassle. I've used uhaul 3 or 4 times in a year or so but never again. Don't appreciate customer loyalty. Mileage cost over the top plus truck rental. You can hire movers cheaper.
Barbara J.The truck had a loose panel that would dip down every time it was stepped on. Also, we ordered a utility dolly and there was only a normal dolly available
Samuel F.I stood there for about 4 minutes couldn't find anyone. Service was great once it arrived
Robert H.They're 5-6 of the same vehicle. By the exterior looks of it I was given the oldest model. The truck transmission was stuck in tow/haul mode. I made limit use of it because it felt like it was not going to make it and returned it that same evening I picked it up.
dale L.Awesome, good communication as far as drop off.
Gregory S.Best and easiest rental with UHaul I've ever experienced.
Erik R.No one came out to help us with the return
Ray K.Dropped off at night
Thomas B.Your app didn't work on check in. The location was very helpful.
Jacqueline B.David Miller was wonderful, and anticipated our every need.
James S.Everything was great, Rich was great to work with.
Matt B.Great customer service.
MARCEL B.Keep up the good work!
Chris H.Got in truck we rented. Would not start. Dead battery. Luckily they had another 26 foot truck there
Alexander E.The mobile pick up is okay. I liked that you could accomplish everything via the phone, but it's a bit time consuming and it's hard to get good photos that they want you to take in a thunderstorm. Otherwise, good experience.
Laura W.Horrible I'll never use again. Had everyone over to move, I go to pick up the truck and it's blocked In. Couldn't get ahold of anyone customer service didn't want to help after over an hour of being on the phone someone finally stepped up and figured it out.
Pete R.Uhaul had damage from previous renter. He explained that the note was in our profile and he called uhaul to verify in front of us stating it was “approved w damage to rent to next customerâ€. Told us there was 1/4 tank gas. Began driving realized only 1/8 tank gas and had to stop right away. When returned truck, there were no notes or any explanation about the damage in the file. Thankfully we had time stamped photos before we took off lot. Overall felt shady and taken advantage of. If we didn't take pics we would have been screwed.
Katie P.Very friendly
jim R.They had what I needed and was in and out in no time.
Alan R.make key drop-off box slot wider to accept the key fob.
UWE B.They were so helpful! Thanks!
Pat J.Miller Auto does a great job with U-Haul rentals - they are an excellent representative of your company!
Jeff H.They were super nice and made everything super simple. Thank you!!!
denise E.always good service
Don W.Not the location we requested or ordered from. Was inconvenient for us to travel to this location on short notice.
Lori S.