Preston was very polite and honest.
Dustin P
Customer Reviews for Mineral Spring Poultry
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
the truck handled well. was clean and the service there was really good.
DEBBIE MExcellent service from Preston.
nels yI reserved a truck in my same town to use to move 3 BLOCKS down the st! Then the day before I get a call to pick up in willamina cause the rental place in my town doesn’t have the truck I reserved. So ok I need THAT truck so I have to drive one town over ok…. But NO! Two feet over from where the truck is is the 3rd town over because the truck instead of being a few blocks down the rd is now 10 MILES AWAY!!!! So now my 99 cent mile I WOULD HAVE HAD TO GO IS OVER $20 and dang near two hours was spent frickn around w the dang worthless APP!!!! I’ll just BUY my own trailer next time!!!
Melissa DNothing really the truck was in good condition . Customer service was excellent.
Grace CVery pleasant personnel and made me feel like a friend....
Michael DPreston was the friendliest U-Haul representative I’ve ever encountered. Appreciate his vibe!
Donald PNone it was great
nels yPreston was more than helpful, he cleaned the windshield, the truck was spotless! A bit of a drive from my location, Thankfully light traffic and a sunny day made the drive. The mechanical condition was not known, the transmission could not have been assessed unless driven.
Kay WI was a little disappointed that I ordered 36 blankets and only got 23. I was told I could go to another store to get more if I needed them.
Michael KGreat place,Preston was very helpful.
nels yExcellent service and friendly staff.
MICHAEL HI have rented before from other locations and by far this was my best uhaul experience. From beginning to end was a smooth process
Angela AEverything was great and Preston above and beyond helpful
CATHY MOwner operator of this location went above and beyond for me, I got in late but he kept in contact with me and stayed open after hours to help me out and make sure I got back on the road safe. This location is 10/10!
Brian PThe cleanest uhaul I’ve ever rented
Polly BGreat customer service!
Lloyd HNo issues easy directions for drop off and completion of contractual obligation. James Holder
James HFriendly family operation... Great folks!
Ron WExceptional customer service at this location. I will recommend this location to anyone looking to rent UHaul. 5 stars!
Taylor FGOOD FAMILY BUSINESS! THANK YOU FOR ALL THE HELP!
Ron WGreat folks... Very professional and hepful!
Ron WThis is my favorite place to rent a U-Haul from.
ROSE STell renters up front that 10' box vans don't have a ramp.
bill bFind the closest drop off points for equipment
DANIEL RTruck was banged up pretty bad on the outside, the storage in the back was not waterproof, opened the back after arriving at destination and the floor was wet.
Alicia GPreston was extremely helpful in assisting us in determining the correct size of trailer and then reserving it for the appropriate amount of time. He was professional, kind, and courteous despite us changing our reservation a few times.
Don HPreston is the best! This location is great. They don’t miss a thing
MICHAEL LKeep doing what your doing 🙂
natalie jThe trailer is awfully heavy get a modern trailer lighter burns a lot of gas after you load the trailer
STANLEY NClearer drop off instructions, such as the $20 surprise if you don't have your phone and are not on site at the time for the online verification. Lazy is what that is... you make the customer do all of the work. It is impossible to speak or chat to anyone. I hooe I never move again, if I do I doubt I will use uhaul.
Julie HNothing, Preston is an excellent listener and the customer service was excellent!
Julie HVery good location, got through the rental process very quickly, fast and friendly service!
SHARON VAll went well love the fact that we have U-Haul out here in Grand Ronde and Preston was very pleasant
Serena LThe locations is in a very sketchy area. The property is not clean. As I walked up to the key box, I was hit with the stench of decay. There were rotting deer skulls DIRECTLY UNDER the porch that the UHaul key box was mounted on. Like WTF. Why dispose of game waste there of all places?? Not good business practices. The people that were there were pleasant however. Made themselves available to help. Just clean the place up my God.
Jessica DReally nice young man- Grateful for an easy and positive experience!
Shelly TAll was very good no changes at this moment Preston is a great agent.
Eleanor GThe gentleman that helped me out was knowledgeable and helpful. He was easy to have a transaction with.
Andrew CIt was on empty, had to drive to a gas station to put in gas, smelled like heavy smoke inside, it was awful!
Leonard BGreat to work with. Very thorough, knowledgeable and professional.
Philip PVery helpful, friendly and informative. He made the drop off a breeze.
RONALD MPreston was very professional and helpful. Really enjoyed working with him.
Toni RIt was dark and in the middle of no where. I went after hours so no staff were around.
Joshua CGreat customer service!! Would return and recommend!
Kristine GDrop-off was effortless and Preston was terrific. However, I've been charged for an extra day. I returned it on Monday, Aug. 9, and that is the day my reservation confirmation stated it was due to be returned. I think UHaul needs to credit me $28.00. Thank you.
Susan SNothing, well run family operation.
David N