Exceptional customer service at this location. I will recommend this location to anyone looking to rent UHaul. 5 stars!Taylor F.
Customer Reviews for Mineral Spring Poultry
(U-Haul Neighborhood Dealer)
Willamina, OR 97396
(Park equipment in lot Office is down on left)
Services at this Location:
- Mon–Fri8 am–4 pm
- Saturday8 am–2 pm
Special Operating Hours
- 9/27/2023: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
GOOD FAMILY BUSINESS! THANK YOU FOR ALL THE HELP!Ron W.
Great folks... Very professional and hepful!Ron W.
Customer did not leave a comment.KARI M.
This is my favorite place to rent a U-Haul from.ROSE S.
Customer did not leave a comment.ron W.
Customer did not leave a comment.mary S.
Tell renters up front that 10' box vans don't have a ramp.bill B.
Find the closest drop off points for equipmentDANIEL RICHARD W.
Truck was banged up pretty bad on the outside, the storage in the back was not waterproof, opened the back after arriving at destination and the floor was wet.Alicia G.
Preston was extremely helpful in assisting us in determining the correct size of trailer and then reserving it for the appropriate amount of time. He was professional, kind, and courteous despite us changing our reservation a few times.Don H.
Customer did not leave a comment.Lukas S.
Customer did not leave a comment.Tim H.
Customer did not leave a comment.jack K.
Customer did not leave a comment.eric H.
Customer did not leave a comment.nels Y.
Customer did not leave a comment.Mikel R.
Preston is the best! This location is great. They don't miss a thingMICHAEL L.
Customer did not leave a comment.Chris H.
Keep doing what your doing 🙂natalie J.
The trailer is awfully heavy get a modern trailer lighter burns a lot of gas after you load the trailerSTANLEY N.
Clearer drop off instructions, such as the $20 surprise if you don't have your phone and are not on site at the time for the online verification. Lazy is what that is... you make the customer do all of the work. It is impossible to speak or chat to anyone. I hooe I never move again, if I do I doubt I will use uhaul.Julie H.
Customer did not leave a comment.Daniel E.
Nothing, Preston is an excellent listener and the customer service was excellent!Julie H.
Very good location, got through the rental process very quickly, fast and friendly service!SHARON V.
All went well love the fact that we have U-Haul out here in Grand Ronde and Preston was very pleasantSerena L.
Customer did not leave a comment.JoAnne P.
Customer did not leave a comment.Michael D.
Customer did not leave a comment.Monica C.
Customer did not leave a comment.Melanie H.
The locations is in a very sketchy area. The property is not clean. As I walked up to the key box, I was hit with the stench of decay. There were rotting deer skulls DIRECTLY UNDER the porch that the UHaul key box was mounted on. Like WTF. Why dispose of game waste there of all places?? Not good business practices. The people that were there were pleasant however. Made themselves available to help. Just clean the place up my God.Jessica D.
Really nice young man- Grateful for an easy and positive experience!Shelly T.
Customer did not leave a comment.JOHN DAVID C.
All was very good no changes at this moment Preston is a great agent.Eleanor G.
Customer did not leave a comment.Patrick B.
Customer did not leave a comment.Alana M.
Customer did not leave a comment.Randy N.
Customer did not leave a comment.bradley R.
Customer did not leave a comment.joseph N.
Customer did not leave a comment.greg G.
The gentleman that helped me out was knowledgeable and helpful. He was easy to have a transaction with.Andrew C.
It was on empty, had to drive to a gas station to put in gas, smelled like heavy smoke inside, it was awful!Leonard B.
Great to work with. Very thorough, knowledgeable and professional.Philip P.
Customer did not leave a comment.dennis N.
Very helpful, friendly and informative. He made the drop off a breeze.RONALD M R.
Customer did not leave a comment.DEBRA H.
Preston was very professional and helpful. Really enjoyed working with him.Toni R.
Customer did not leave a comment.Heather L.
It was dark and in the middle of no where. I went after hours so no staff were around.Joshua C.
Customer did not leave a comment.George W.
Customer did not leave a comment.BRENDA SUE G.
Customer did not leave a comment.TIM G.
Customer did not leave a comment.John D.
Great customer service!! Would return and recommend!Kristine G.
Drop-off was effortless and Preston was terrific. However, I've been charged for an extra day. I returned it on Monday, Aug. 9, and that is the day my reservation confirmation stated it was due to be returned. I think UHaul needs to credit me $28.00. Thank you.Susan S.
Customer did not leave a comment.frank R.
Customer did not leave a comment.MARILYN Z.
Customer did not leave a comment.James M.
Customer did not leave a comment.Joseph K.
Nothing, well run family operation.David N.