Had a guaranteed reservation for 7 am. Was told by U-Haul customer service at that time it wouldn’t be ready til 9:30. Location actually had it ready at 8:30. Horrible experience, Travis the district sales manager sounds like a huge jerk the way he talked to the lady in the office.
Cody M
Customer Reviews for Mini Mall Storage Florence
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had 6 x 12 reserved at Storage Choice in Pearl Ms. 177 Pruit Lane. Upon arrival they did not have the trailer. They called around and found a 5 x 8. This was a major inconvenience and caused me to make multiple trips inn the move that I had to make. I’m very upset with U-Haul.
GARY WDrop off location 806 MS -12 ,Kosciusko,MS 39090
Nikhilkumar P