The entire process was quick and efficient. The team member who assisted me was friendly and professional and assisted me when I had issues with the app that were user error.
Destiny B
Customer Reviews for Mini Mall Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I wished they offered Veterans discounts, because we do move much
Antonio KThe customer service at this location was excellent, her name was Kenisha she was extremely pleasant and helpful with everything and because of her , I’m a HAPPY CUSTOMER, thank you
angela sThis was the worst moving experience I have ever had with uhaul and moving help. I planned ahead and was still screwed over. I also juat was emailed a receipt with a signature on a promissory note that I did not make. So I now have an extended issue
Abi JThe best customer service
JONATHAN ODrop off was a little confusing though the pop up wasn’t working
Hannah LIt was quick and smooth.
Michael WDidn’t have the dolly I paid for, truck was shaky when driving, the process of pickup after hours isn’t smooth at all.
Anthony AMini Mall did an excellent job with the rental. Not only was the attendant super helpful with the process but the U-Haul was in excellent condition and ready to go.
Mike BGreat price, Clean vehicle, Great on gas!
TRENA MNothing for improvement at the center. Joe was incredible and went above and beyond. He is an absolute pleasure to work with and I truly would go out of my way to utilize this location if I could be guaranteed he was my associate.
Jacqueline S