Customer Reviews for Mini Max Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mini Max Storage

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Linda J. | Overall Experience |
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Amanda was a great help to me very knowledgable and helpful

mike B. | Overall Experience |
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The staff was very friendly and let me have another day to finish moving my stuff from the unit, I would recommend your facility. Amanda was great. Thank you, Michael Brown

Linda J.
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Good customer service Amanda was great

Melody L. | Overall Experience |
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Customer did not leave a comment.

ALECE W.
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Customer did not leave a comment.

steve M.
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No access into gate, Finally after 40 minutes got someone on at uhaul as the location would not answer the phone. They found a lock box location and combo, no key inside lock either of 2 lock boxes. or gate access to get in side.

Paige C.
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Customer did not leave a comment.

Jack C.
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Staff was great!!!

Brian W. | Overall Experience |
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Used these folks several times....always a pleasure.

Douglas D.
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Customer did not leave a comment.

Fred B. | Overall Experience |
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I had a covered rv site. Electric worked well. Rain water collected at the rear of the sites and the area outside the covered area is unlevel gravel that is messy after rains. Facility was convenient and suitable for me.

Steven J.
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Customer did not leave a comment.

Chad S.
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SHANNON F.
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Customer did not leave a comment.

Amy T.
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Thanks to Amanda Shafer for a very positive customer experience! She was incredibly professional and made the process go smoothly.

Francis D.
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Customer did not leave a comment.

Francis D.
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Sydnee C.
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Laura S.
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N/A

Tony K.
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I used the app to pickup the vehicle outside of location hours and it wasnt initially cooperating for me.. took me several tries to get it to recognize my username/password but once it finally did I was quite pleased with its ease of use. Also dropped the vehicle off using it and it worked very well

Allen S.
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Nothing

FLOYD C.
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Not easy to find (again, since I had no record of address other than a tiny phone screen email), but they did process my after hours drop off. I never had contact with location.

Alina R.
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Customer did not leave a comment.

Scott B.
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clean easy to get in and out of.

Joseph M.
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Customer did not leave a comment.

Joseph M.
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Clay T.
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Eloise T.
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All was fine. Equipment was good/well maintained for cross-country trip.

Gerrie S.
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Don't fix it if it's not broken! Was perfect

Brendan C.
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Customer did not leave a comment.

Sheila A.
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WILLIAM L.
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Steven H.
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david W.
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Amanda Shaffer went above and beyond the normal customer service experience. What a pleasant surprise and a truly welcomed experience!

toni T.
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Easy and quick

Phillip M.
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Customer did not leave a comment.

Donna T.
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The person that did the rental paperwork was rude & uninterested in doing anything. I will probably use u-haul again in the future but definitely not from this location.

Allyson R.
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Mini Max Storage was extremely helpful and was able to adjust our pick up/drop off time at the last minute. They were very accommodating to us, and we would 10/10 use them again. Thank you

Donna T.
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Customer did not leave a comment.

Thomas S.
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Customer did not leave a comment.

Erik W.
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Jason B.
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Teresa H.
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Rick R.
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joshua B.
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Vickie J.
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The people of this location were golden. They went over and beyond to ensure that we were taken care of. I will definitely return!

Greg B.
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The people were very helpful and nice! I was in and out in just minutes

Larry S.
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Customer did not leave a comment.

NECHELLE W.
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Customer did not leave a comment.

Daniel C.
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Always reliable service and equipment.

Wendel L.
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Not a thing! The best moving experience I've had to date… Keep up the good work! I didn't realize it

Kelly W.
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Customer did not leave a comment.

Daniel C.
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I rented an open trailer for moving small equipment. I felt the rental went smooth no issues with the trailer rented. Was in and out of the office in less than 5 minutes. I recommend this location over any of the big centers that take way to long to get in and out of!

lily C.
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I was not pleased at all. It took the gentlemen over a half hour to get us in the truck.( we were the only two people there) He told us he had computer issues, which we were understanding, but still took 30 mins of our time, which was frustrating. When we were returning the truck, we were not told that the location was going to be closed and that we were to check out on the website that kept crashing. It took us an hour to check out because the website. We called the representative on the phone and they were no help. I had told them the website was not working and they said they know they are having issues but still could not help us. Every time we had gotten to the end after submitting pics of the truck, put in the mileage it would just end the session. So that took a chunk of our time. Very frustrating. Then we get our bill stating much more than what it should have been. The guy added insurance to the vehicle after I checked no additional insurance. And it was the most expensive insurance. What was supposed to be a quick weekend of picking up and dropping off took way too much of our time and was very expensive. We had gotten the "weekend" price for mileage, but when I had called prior I was not told that and if I had been told, I would have taken my time and money to another company. I am no longer a fan of U haul and would not recommend to anyone.

Escarlyn H.
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When i received the truck gas thank was not half full. Yet I got charged even though I left the truck in the same conditions I got it. I even took a picture before leaving the lot.

Andrew D.
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Kevin R.
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Sadie B.
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Nothing! Everything was perfect!

Jim P.
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Amanda was very helpful. Would use this location again.

Jim J.
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Customer did not leave a comment.

David W.
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No problems. Things worked as advertised

Scarlet K.
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Customer did not leave a comment.

Michael A.
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John R.
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barbara B.
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Pascale B.
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Customer did not leave a comment.

Susan B. | Reservation |
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Very helpful, friendly.... Great experience!!!

Anthony H.
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Amanda was very helpful and accommodated me with the right equipment.

John R.
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Friendly, courteous service. Nice experience

Kinsey H.
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Customer did not leave a comment.

Michael L.
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I visited Amanda prior and she helped with dropoff instructions and trailer size. Dan was there when I arrived at night to dropped off and made sure I was taken care of. I didn't like how UHAUL website would not allow me to select any of the locations that were right near me to return instead it was on the other end of the city/zip code. First time with UHAUL was a very pleasant experience overall and will look to use again in future, especially since this gave me an opportunity to see what other eqpt they have, like a auto tow trailer.

Bruce L. | Reservation |
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Nice people. Great experience.

Branden M.
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Customer did not leave a comment.

Stuart K.
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Customer did not leave a comment.

ANGELA M.
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Amanda Shafer was very professional and pleasant. Explained every thing I needed to know. Easy pick and return. Great Service! Thank you, Angela G. Martinez

Nathan C.
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Customer did not leave a comment.

vincent L.
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Customer did not leave a comment.

Michael C.
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Wow, What great service. This location went above and beyond to assure me I would be able to get the best equipment. I rented on New Years Eve, when many dealers were closed and they made sure I was able to pick up and drop off the equipment. Thank You!

Tina K.
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Customer did not leave a comment.

DOUG D. | Overall Experience |
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Had no problems and nothing to complain about during the two years we had things in storage at Mini Max Storage.

DALE H.
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Customer did not leave a comment.

Bryan W.
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Christopher M.
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DIana C.
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Thomas G. | Reservation |
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Everything is perfect, the storage unit was clean and in good condition! We are moving stuff in to it today Friday Nov. 16. Thank you! T.S. Gilmer.

Angela B.
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Customer did not leave a comment.

Stefania A.
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The staff, or ONE guy that was there was so not nice at all. He basically had the personality of a door knob and he texted the whole time I spoke to him. during check in he acted as if we were taking up his morning time. During check out he was on his phone basically talked to myself until he looked at me and said he needed to get into the truck, he had a horrible sarcastic and uncomfortable attitude. He def hates his job,

NORTH GEORGIA PAIN CLINC N. | Overall Experience |
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Rented space for many years and never had an issue. Staff was always professional and helpful.

RICHARD C. | Overall Experience |
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No problems

Erika H.
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Customer did not leave a comment.

ROGER M.
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Customer did not leave a comment.

Glenn C.
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doug B.
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The individual at the office there was professional and extremely helpful and personable

JOHN M.
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I could not check in on line after hours. You have to have your location recognized to proceed and with my GPS turned on, it would not verify my location and I could not proceed. When I called the phone number by phone, I got a message to wait until someone came on the line. After 16 minutes, with 5% power on my cell phone I hung up.

scott S.
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Very nice lady...she was very helpful.

jeremiah S.
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We were charged additional fees and our contract was in incorrect. They SAID it was fixed but it wasn't.

Paul H.
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There was a big problem getting my car on the carrier... it WAS TOO LOW!!

Lisa R.
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Very friendly and helpful. Definitely will use again.

gerhart F.
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Customer did not leave a comment.

Randall H.
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It's because of Mini Max is why I rent from U-Haul. They are always friendly and helpful.

Joy F.
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Amanda was so helpful and everything went smoothly.

Joseph C.
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very pleasant to deal with.

Thomas M.
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Not a knock on the individual rental location I visited, but Uhaul in general - should be more upfront on the mileage rate; advertising a $19.95 rental is somewhat misleading when the bulk of the cost is in the mileage charge.

Dexter M.
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awesome employee amanda, great to deal with

Robert V.
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Fast and friendly service.

DANIEL H.
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Nothing mini max was so fantastic

Shiona E.
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Customer did not leave a comment.

Shiona E.
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Customer did not leave a comment.

Henry S.
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Customer did not leave a comment.

John R.
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Customer did not leave a comment.

Norman J.
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I have rented trucks from this location numerous times and the service and equipment has always been great.

No reviews have been submitted for this location.

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