August took great care of us and I will most certainly come back to rent again.
Andrew S
Customer Reviews for Mini Storage Depot On Northfield Blvd LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was charged for two dolly’s but the location only had one. Unfortunately they couldn’t take it off and I’ve not had time to contact U-Haul directly since I’m in the middle of a move. Would be nice to get the $7 I was charged back without having to use more than $7 worth of my time.
JUSTIN BMonroe and August were excellent!! The customer service they provided to me was exceptional. They were both informative and very pleasant from the moment I walked in to the very second I left. I would recommend this location in a heartbeat for any rental needs that someone may have. EXCEPTIONAL SERVICE!!
KATRICE STime frame was a bit much...took 20 to 30 mins after arrival to actually pick up the truck...took 4x rolling the lock tumbler letters to finally get it to open and payment amount 75 dollars more than expected...the location was fine but if my bill is not corrected won't be using uhaul again period
Michael WMiss August was absolutely wonderful in assisting with my rental experience.
Ronald W