I very disappointed to show on time this morning to pick up my reserved 15’ Truck to be told that I did not have a reserved truck at that location. I certainly do not know how I can have a confirmation number, it is my app and have received confirming emails, but be told I did not have reservation. Tina at U-Haul customer service worked to resolve the issue, but it took over an hour to pick up my truck. This put me behind on my daughter’s team school project. Extremely frustrating and unbelievably poor customer service!!!
JAMES R
Customer Reviews for Mini Storage Depot Wilkens
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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