Customer Reviews for Minnies Auto & Truck Service Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Minnies Auto & Truck Service Inc

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Shawn Q. on

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This location is great. Very personable and nice family owned place. I had to rent this online myself as when I called the ‘main’ number they couldn’t find any transports within 20 miles of me. Talked to 2-3 people with the same outcome.

david B. on

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Edward A. on

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ROSA T. on

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sherman C. on

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Actual size would be nice. I booked a 5x8 trailer. Actual width was like 52”. 8 inches shy of the 5 ft width Also trailer looked like it had been used for a yard cleanup and nobody even thought to clean it out Not a bad review. It worked for what I needed, but the little details would go a long ways

BRIAN N. on

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Terry Z. on

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Very easy to reserve online and pickup/return to same location.

David S. on

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Very nice people and helpful.

lavonna W. on

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Un hooked the trailer for us. Would go there again.

KIM S. on

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Steven W. on

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dan B. on

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Friendly helpful and professional service

DONALD R. on

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Charles F. on

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ROBERT K. on

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Both pick up and drop off locations were far from preferred locations. I drove past multiple locations for both transactions. I was contacted by the recovery group because the drop off location didn't log the trailer into the system. I Should be compensated for my inconvenience. I'll buy a trailer before renting from Uhaul in the future.

PETER K. on

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Fix hole in roof, so water doesn't soak my stuff.

ricky G. on

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Anita S. on

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Mixhael G. on

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I rented a car dolly .. I am disabled and had to hook it up by myself.. right after leaving I realized I forgot to hook up the lights .. the wiring harness was only 4in long I turned right around and went back it was only 10:30 ish I had been gone only 15min and no one was there .. I had to go to the auto parts store and buy an extension cable for $20 .. when I returned the dolly I explained what happened to the people who work there .. they basically blew me off and did not offer to reimburse me for the cable I had to buy...... NOT HAPPY

Dustin M. on

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Update ur system ! Make it faster! 2019 get with the program!

JAMES W. on

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Excellent service very friendly

Darren F. on

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James R. on

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No one there at stated opening time,mins for shop to open, no on there to help hook up trailer and no one there when I returned the trailer

NICKE G. on

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NICKE G. on

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Sandra R. on

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The crew at Minnie's could not have been better. They all were so helpful. We need more family busines' like the Minnie 's . They are the true backbones of this country!

Shamea H. on

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Elizabeth H. on

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ROBERT V. on

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JAMES W. on

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MELLODY S. on

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John W. on

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Jeffery R. on

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MIGUEL D. on

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very nice people

Michael S. on

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friendly and knowledgeable staff, went over equipment with me made for a great move!

John R. on

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gave me a truck and car carrier that wasn't road worthy.

James S. on

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Wonderful to do business with. I highly recommend this location.

Dawn S. on

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This was my very first time renting a truck, the friendly courteous staff here made it stress free and a pleasure !

james F. on

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Nadine L. on

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Robert B. on

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JOHN T. on

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Carrie P. on

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Super friendly staff, easy pick up & drop off. Highly recommended. It's also a mechanic's shop and I think I'd take my vehicle here too, for repair. It's a family business that cares about the customer.

CORY L. on

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ruth B. on

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MATTHEW A. on

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CHARLES V. on

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There was no personal there to hook up trailer. The turn signals and brake lights didn't work which we didn't realize until we left the facility. we were hurried out the door because the attendant had to leave early and she was the only one there. We were concerned for our safety all the way from Florida to NC because of the faulty light hook up. We drove extremely slow and had a very worrisome trip. There should always be a knowledgeably staff member there to hook up trailers. Not a very good representation for U Haul .

ROBERT D. on

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Brandon C. on

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The location itself was fine had no problems with them. However U-Haul ran my card three times and now I can’t get it fixed. Better use Budget next time at least they don’t run my card three times costing me money. Never ever will recommend U-Haul to anyone

Kimberly S. on

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Judy C. on

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David L. on

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Carry a supply of furniture blankets to rent.

Tina C. on

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The service was good getting the truck and car dolly. However about 2 hours before we arrived in Gadsden the power steering started acting up so due to the severe pain my husbands shoulder was we had to get 3 hotel rooms for the night for our family. The following morning his shoulder had eased up enough for him to drive the rest of the way to our new home.

JERRY O. on

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Very nice people took the time to know your needs

roy B. on

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I have been using Minnies Auto & Truck Service for all my moving needs and recommend them to anyone needing a rental truck.

PETER K. on

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PAUL C. on

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We rented the truck for pick up the next day and were very pleased with how quickly we were taken care of We arrived in the morning and picked up the vehicle and returned it that evening we were very pleased with customer service and will defiantly rent a vehicle again from this location

Mark D. on

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The transmission in the truck was slipping and there were a significant number of dings and dents in the exterior of the truck. Inside was clean - the location was great, but the truck looked to be past its prime.

chris C. on

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Really I can't think of much, the equipment was attached to my truck before I was finished with the paper work. The personal were courteous, professional and kind, knowledgeable good people. A vending machine or water cooler would be nice.

Glenn T. on

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Really can't improve . A very bumpy ride but that is to be expected in a big truck.

nancy S. on

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William C. on

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Kenneth Howard S. on

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Gary L. on

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People at this location were outstanding to deal with!!

Earl M. on

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Jerry O. on

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Nice to be able to drop after hours

Richard T. on

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You have a glutiness amount of paper work and data entry. Took forever for the nice lady to get me on my way

Jeannie G. on

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very friendly staff

James S. on

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Very pleasant people to work with. Will definitely use them again for my moving needs.

Jesse L. on

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daniel L. on

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Jesse L. on

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Jesse L. on

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Belinda C. on

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Jennifer S. on

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My only concern was that Uhaul changed my reservation time to an earlier pick up time and this owner called that she was closing and I needed to pick up the truck earlier than I had planned. This was early morning on a saturday.

Robert M. on

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They did not have blankets that we ordered or shrink wrap and rope. They made us make several trips to other Uhaul stores to obtain the items.

Greg F. on

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STEVEN R. on

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Jose L. on

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David W. on

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The truck had a tire out of balance so there was a constant bad vibration while driving, It also was full of ants and small spiders. I'm not happy with the truck eapecially for what I was charged to use it. This truck should not of been in service with 159,000+ miles on it.

lucinda B. on

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Garry B. on

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RODNEY B. on

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Ralph P. on

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Very helpful and a enjoyable friendly experience

Armand T. on

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Leslie C. on

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Robert M. on

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Always outstanding service, friendly, customer caring, responsive. I would pay them extra to train your staff they certainly need it and these people know service.

KEVIN F. on

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The location was easy to find; the staff were extremely friendly, helpful and professional. The truck was checked over and everything went well. We were very satisfied. We greatly appreciated your employees! Thank-you and well done :-) Well done to all the employees :-)

Svein R. on

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colleen B. on

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CATHY H. on

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Gary C. on

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Truck was parked in a wwoded area. they did not pull truck up. Had to dodge wooden shed, metal carports.This loaction should not be able to rent any trucks,do the small lot surround by parked cars, sheds,carports. Was sold insurance and was told it covered anything except the roof of the truck. after leaving the location was noticed that I backed into a carpot. When returning the truck, said the damage was not covered.

BILL B. on

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I wouldn't change a thing

MICHAEL S. on

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Courteous, professional, speedy service.

WILLIAM P. on

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KEVIN N. on

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I pulled into this location and went into the office and the guy got up off his butt, went to the other desk, looked up my name in the computer and sent my receipt to my email address with out even inspecting the trailer. Then he asked if I un-hitched the trailer. I told I did not know where he wanted it. Then he asked me to back it up to a certain area, changed his mind and un-hitched the trailer. I will look for alternatives for the next move.

LYNN B. on

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MICHAEL B. on

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JUNE H. on

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Actually, the service etc. Could not have been better. VERY pleased!!!!!

TRACI W. on

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