Customer Reviews for Minnies Auto And Truck Service Inc
(U-Haul Neighborhood Dealer)

281 reviews

7154 Broad St   Brooksville, FL 34601
(Us 41)

(352) 754-5416

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(352) 754-5416

7154 Broad St
Brooksville, FL 34601
(Us 41)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

DAVID F. 
Rating:
5.0

Customer did not leave a comment.

Joseph H. 
Rating:
5.0

Sweet, neighborly feeling. Very easy going when I asked about extending our dates. No stress!

Jessica W. 
Rating:
4.0

The staff at Minnie's Auto and Truck Service are superb. Very courteous and professional. No recommendations for improvement. Thank You.

Tod S. 
Rating:
3.0

Customer did not leave a comment.

Roy F. 
Rating:
5.0

Great job

Philip or Mary P. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

kellyann M. 
Rating:
5.0

Customer did not leave a comment.

richard B. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN N. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

Brenda S. 
Rating:
5.0

On the uhaul —The space between the floor and the ramp is difficult to get a dolly with an appliance over. That was really the only problem we had moving. The facility and personnel was great.

Margie R. 
Rating:
5.0

The overall process went very smoothly, however, the back of our truck was very dirty and needed to be cleaned prior to putting my belongings into it. Thank you!

Lori M. 
Rating:
5.0

Reduce prices

Leslie C. 
Rating:
5.0

Reduce rates

Leslie C. 
Rating:
3.0

The nexdt day I ended up with a charge of $8.75 on my AMEX, for what I don't know. I will now need to follow up to find out why that charge is there. The truck was returned on full and I was told I was "good to go" after the truck was checked in.

Michael M. 
Rating:
4.0

Im a US Army Vet with 4 one year combat tours in my 22 years of service. In 22 ive moved me and my family uncountless times using U-Hull as my fellow soldiers have done the same your company has made a fortune off the military and you dont offer any tipe of discounts for Veterans. I promise you in going to right a peace in the Veteran's monthly magazine about this i have 3 purple hearts were ive been injured fighting so companys like your can exist and 3 1 personal friends that lost there lifes and out of the 31 i know for a fact 13 of them used your company to move them and there familys so they lost there lifes so your company can profit off% more vets . im putting all of this in my story. But im going to use more facts like how much just the few soldiers i know your company has profited of us. I know im only one that will never use your company butl after these other soldiers read my storey you just might change your mind on a 10% discount the everything else i love about your company

Benjamin W. 
Rating:
3.0

Dark and gloomy yard. Doesn't feel safe. Poorly lit

Ronald H. 
Rating:
5.0

Customer did not leave a comment.

Pamela B. 
Rating:
4.0

The only problem with my visit was the floorboard of the can of the truck was sandy. I received the truck like that so I did not clean it out. Other than that, the truck ran well, came with an acceptable amount of gas, and did the job I rented it for. The clerk, Joe, was friendly and had answers for all of my questions.

Tyler P. 
Rating:
5.0

Very friendly

LESLIE C. 
Rating:
5.0

Minnie's run a very nice business- very courteous & helpful!! U-HAUL is Lucky to have them representing you!

Steve S. 
Rating:
5.0

Customer did not leave a comment.

Tiffany M. 
Rating:
4.0

Customer did not leave a comment.

James J. 
Rating:
5.0

Customer did not leave a comment.

Bryan W. 
Rating:
5.0

Customer did not leave a comment.

Alyssa M. 
Rating:
4.0

Customer did not leave a comment.

Joy V. 
Rating:
5.0

Checking on my phone was difficult. It was my first time

Carolee H. 
Rating:
5.0

Customer did not leave a comment.

carol H. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

Customer did not leave a comment.

LARRY L. 
Rating:
5.0

Same service. Was a nice experience.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

Grant M. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Great to do business with.

James S. 
Rating:
4.0

Location I set reservation at double booked same 26' truck. I had to go out of my way to Minnie's. I'm glad I did. Great staff, I was treated with respect and felt welcome. Any future Uhaul needs I will definitely utilize this location.

Jesse B. 
Rating:
5.0

Customer did not leave a comment.

Kelly L. 
Rating:
5.0

Very friendly and professional thank you

Mike P. 
Rating:
5.0

There was a mix up on if my truck had the weight capacity required to pull the trailer. This was due to computer issues in your system.

Frank S. 
Rating:
5.0

Customer did not leave a comment.

Jon K. 
Rating:
5.0

Everything good

Shawn Q. 
Rating:
5.0

This location is great. Very personable and nice family owned place. I had to rent this online myself as when I called the ‘main' number they couldn't find any transports within 20 miles of me. Talked to 2-3 people with the same outcome.

Shawn Q. 
Rating:
4.0

Customer did not leave a comment.

david B. 
Rating:
5.0

Customer did not leave a comment.

Edward A. 
Rating:
5.0

Customer did not leave a comment.

ROSA T. 
Rating:
3.0

Actual size would be nice. I booked a 5x8 trailer. Actual width was like 52”. 8 inches shy of the 5 ft width Also trailer looked like it had been used for a yard cleanup and nobody even thought to clean it out Not a bad review. It worked for what I needed, but the little details would go a long ways

sherman C. 
Rating:
5.0

Customer did not leave a comment.

BRIAN N. 
Rating:
5.0

Very easy to reserve online and pickup/return to same location.

Terry Z. 
Rating:
5.0

Very nice people and helpful.

David S. 
Rating:
5.0

Un hooked the trailer for us. Would go there again.

lavonna W. 
Rating:
3.0

Customer did not leave a comment.

KIM S. 
Rating:
4.0

Customer did not leave a comment.

Steven W. 
Rating:
5.0

Friendly helpful and professional service

dan B. 
Rating:
5.0

Customer did not leave a comment.

DONALD R. 
Rating:
3.0

Customer did not leave a comment.

Charles F. 
Rating:
1.0

Both pick up and drop off locations were far from preferred locations. I drove past multiple locations for both transactions. I was contacted by the recovery group because the drop off location didn't log the trailer into the system. I Should be compensated for my inconvenience. I'll buy a trailer before renting from Uhaul in the future.

ROBERT K. 
Rating:
5.0

Fix hole in roof, so water doesn't soak my stuff.

PETER K. 
Rating:
4.0

Customer did not leave a comment.

ricky G. 
Rating:
5.0

Customer did not leave a comment.

Anita S. 
Rating:
2.0

I rented a car dolly .. I am disabled and had to hook it up by myself.. right after leaving I realized I forgot to hook up the lights .. the wiring harness was only 4in long I turned right around and went back it was only 10:30 ish I had been gone only 15min and no one was there .. I had to go to the auto parts store and buy an extension cable for $20 .. when I returned the dolly I explained what happened to the people who work there .. they basically blew me off and did not offer to reimburse me for the cable I had to buy...... NOT HAPPY

Mixhael G. 
Rating:
5.0

Update ur system ! Make it faster! 2019 get with the program!

Dustin M. 
Rating:
5.0

Excellent service very friendly

JAMES W. 
Rating:
4.0

Customer did not leave a comment.

Darren F. 
Rating:
3.0

No one there at stated opening time,mins for shop to open, no on there to help hook up trailer and no one there when I returned the trailer

James R. 
Rating:
5.0

Customer did not leave a comment.

NICKE G. 
Rating:
5.0

Customer did not leave a comment.

NICKE G. 
Rating:
5.0

The crew at Minnie's could not have been better. They all were so helpful. We need more family busines' like the Minnie 's . They are the true backbones of this country!

Sandra R. 
Rating:
3.0

Customer did not leave a comment.

Shamea H. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT V. 
Rating:
5.0

Customer did not leave a comment.

JAMES W. 
Rating:
4.0

Customer did not leave a comment.

MELLODY S. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

Jeffery R. 
Rating:
5.0

very nice people

MIGUEL D. 
Rating:
5.0

friendly and knowledgeable staff, went over equipment with me made for a great move!

Michael S. 
Rating:
1.0

gave me a truck and car carrier that wasn't road worthy.

John R. 
Rating:
5.0

Wonderful to do business with. I highly recommend this location.

James S. 
Rating:
5.0

This was my very first time renting a truck, the friendly courteous staff here made it stress free and a pleasure !

Dawn S. 
Rating:
5.0

Customer did not leave a comment.

james F. 
Rating:
5.0

Customer did not leave a comment.

Nadine L. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
4.0

Customer did not leave a comment.

JOHN T. 
Rating:
5.0

Super friendly staff, easy pick up & drop off. Highly recommended. It's also a mechanic's shop and I think I'd take my vehicle here too, for repair. It's a family business that cares about the customer.

Carrie P. 
Rating:
3.0

Customer did not leave a comment.

CORY L. 
Rating:
3.0

Customer did not leave a comment.

ruth B. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW A. 
Rating:
1.0

There was no personal there to hook up trailer. The turn signals and brake lights didn't work which we didn't realize until we left the facility. we were hurried out the door because the attendant had to leave early and she was the only one there. We were concerned for our safety all the way from Florida to NC because of the faulty light hook up. We drove extremely slow and had a very worrisome trip. There should always be a knowledgeably staff member there to hook up trailers. Not a very good representation for U Haul .

CHARLES V. 
Rating:
5.0

Customer did not leave a comment.

ROBERT D. 
Rating:
1.0

The location itself was fine had no problems with them. However U-Haul ran my card three times and now I can't get it fixed. Better use Budget next time at least they don't run my card three times costing me money. Never ever will recommend U-Haul to anyone

Brandon C. 
Rating:
5.0

Customer did not leave a comment.

Kimberly S. 
Rating:
5.0

Customer did not leave a comment.

Judy C. 
Rating:
5.0

Carry a supply of furniture blankets to rent.

David L. 
Rating:
5.0

The service was good getting the truck and car dolly. However about 2 hours before we arrived in Gadsden the power steering started acting up so due to the severe pain my husbands shoulder was we had to get 3 hotel rooms for the night for our family. The following morning his shoulder had eased up enough for him to drive the rest of the way to our new home.

Tina C. 
Rating:
5.0

Very nice people took the time to know your needs

JERRY O. 
Rating:
5.0

I have been using Minnies Auto & Truck Service for all my moving needs and recommend them to anyone needing a rental truck.

roy B. 
Rating:
5.0

Customer did not leave a comment.

PETER K. 
Rating:
5.0

We rented the truck for pick up the next day and were very pleased with how quickly we were taken care of We arrived in the morning and picked up the vehicle and returned it that evening we were very pleased with customer service and will defiantly rent a vehicle again from this location

PAUL C. 
No reviews have been submitted for this location.

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