The man at the counter was incredibly rude and disrespectful. He told me the total amount due and when I asked for the details of the charges, he told me if they were wrong I could call customer service the next day. When I signed on his device, the contract came up tand I was trying to look at it when he started screaming at me to give him back the device and that I didn't need to see the contract. The inside of the truck was muddy. I don't intend to ever visit that location for anything in the future.
Rita A
Customer Reviews for Miracle Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was the worst experience ever, it was my first time renting with tbis,company, the dealer fooled me twice, first of,all the fuel wasn't in 1/4 but in the receipt he putted 1/4, also,when I'm back he asked me if I putted fuel, I said no, he told me you can go put fuel or it's okay I can charge you for the fuel the same amount that you consumed, I said it's okay you can just charge me, the day after I found that,they charged me 30$ dollar fuel service +23$ fuel charge because I didn't not put fuel!!! It was absolutely scam
Ramadhan RI highly recommend it
jonata rThe gas was on 17 miles when I got it when I gave it back it was on 32 they still charged me for gas… I didn’t get the rental until 940 something my appointment was at 9 and they still charged me for keeping it past 3pm my price went from 68$ to 87$ very price gauging behavior.. I will never use them again.
Regina NFast and friendly
Tricia MCheck in took 20 minutes deposited being the only one in line. The check engine light was on. The uhual was layered with dust. I had to use the blow dryer AND sweep it.
Daniel KI was over charged on my bill. I was charged 79 cents a mile and 29.95 flat rate which should have been 85.92. I also used less miles than I anticipated! I paid 115.00 dollars on my card. Not cool
julie AThe agent who helped me was great. Very personable and efficient
Kenneth KVery good service
Bernard FThe truck had mud inside the cab. The check in was after 2pm the next day for a truck left at 11:30pm the night before. I had to drive there to finalize my bill so I know what I was being charged because I called the location's two numbers and nobody was picking up. Just as I begin to do mobile checkin, it was finalized. Update the phone number and consider Earlier check in since you was open 4 hours earlier.
CLAY Mthe check engine light was on when I picked up the truck.
Robby ZGood customer service
Ebonuu AThe dolly, furniture mover and pads were not ready to go. In fact, they didn't even have a dolly but I still had to pay for it. They gave me 6 furniture pads and I was charged for 12. Both picking up and dropping off took forever. I don't think I was charged the correct miluage either as we couldn't get the miliage to stop blinking so we coukd snap a pic. Last time I ever use a uhaul. Paid over double what I thought it was going to be.
Johanna SI was over charged and I wasn't given a receipt.
ISHIOMA VGood
Kofi AGreat customer service
Eric EI had pickup the vehicle almost without gas, and I gave it back with gas
jean mIt would be nice if the technical issues are taken better care of.
Linda EMileage out was incorrectly logged upon completion of the rental. The rental shop was unexpectedly closed at my pickup time as well, delaying the scheduled pickup process. Was charged for the wrong mileage out and didn't' receive the $50 discount for the truck not being ready.
Ken F