Customer Reviews for Mk Events And Creations
(U-Haul Neighborhood Dealer)

Rating:

5.0

Great company

Rating:

1.0

Please be on time. Scheduled for 9am pickup. Location closed when I arrived at 9am. Attendant showed up 30 minutes late. On the way to the destination the service tire pressure sensor, service stabilitrack and service traction control warning lights all came on. This caused me an undue amount of stress during my trip while on the road. So, being on time when people have their day planned around a schedule, especially people who are moving furniture all day and then driving back from the location 2 hours each way. Secondly service the vehicles. It is stressful enough to just be driving a rented vehicle, loading furniture and then having to question if the vehicle is even going to make it. Third, the customer does not need to know why you are late. A story of not turning on the alarm is unacceptable and unimportant to the customer. I had a schedule to pick up a vehicle to drive 2 hours, loading furniture, driving 2 hours back and unloading furniture and somehow arrived early to pick up the truck but you had an excuse for being late. Thanks. Good to know.

Rating:

3.0

It should be made clear verbaly at time of pick up as to going to the app to confirm drop off when the office is closed. The key was put in box an hour before end of rental period. I have the next day received a double bill.

Rating:

1.0

The location I rented from must be goin out of business or something. They’re making false claims on gas mileage and wrong return date so they can get as much money as they can. To the point of charging my card without m authorization

Rating:

5.0

The individual we dealt with was wonderful to work with. I didn't get his name but he excelled in customer service and I appreciate all the help he provided!

Rating:

5.0

Clean & friendly

Rating:

5.0

Assistance was excellent.

Rating:

5.0

The scheduler communicated very well and accommodated my shifting schedule for pick up. He was very kind and professional. I'll use him again.

Rating:

5.0

Staff was attentive, helpful with instructions, and flexible with pick up time. We highly recommend this location and plan to contact them again for truck rental.

Rating:

5.0

Very friendly and helpful!!

Rating:

4.0

My only concern was the drop off location at night. It is located on a side street and the business has a censored light, however, taking the pictures took awhile. I was nervous doing taking them since the lighting was so minimal.

Rating:

5.0

The two attendants were pleasant and cooperative. The trailer was already pulled out. One of them had contacted me earlier in the day to verify that I would be arriving by the specified time.