Customer Reviews for MK Sales Service Repair Inc
(U-Haul Neighborhood Dealer)

208 reviews

4158 William Penn Hwy   Mifflintown, PA 17059

(717) 436-6162

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(717) 436-6162

4158 William Penn Hwy
Mifflintown, PA 17059

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Quick and professional service.

Stephen H. 
Rating:
5.0

Customer did not leave a comment.

Cindy W. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Toni E. 
Rating:
3.0

Customer did not leave a comment.

NATHAN F. 
Rating:
3.0

Put cruise control in the van to help gas mileage.

Nathan F. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
5.0

I was to return my U-Haul at 9:00:00AM, though after 16 hour's of moving I over slept. So I was in total 30 minute's late of returning the U-Haul, during so I received a phone call from the place I rented it from. They was asking if I was bringing it back due to a customer in the store waiting to pick it up. My only suggestion would be, do not rent out a U-Haul until it is returned 100% available to be picked up. I am sure the customer waiting for it was angry as it probably delayed them, rightfully so! I would of been to if somebody screwed up my plan's because they was late! Though, other then that, I give U-Haul as well as the MK Sale's/Mifflintown Hardware a 100%! Will definitely rent from them again if need be!!

Ryan F. 
Rating:
4.0

Customer did not leave a comment.

Benjamin B. 
Rating:
5.0

Customer did not leave a comment.

JAMESA R. 
Rating:
5.0

Customer did not leave a comment.

Beth R. 
Rating:
5.0

Megan and Emily from Mifflintown Hardware were friendly and professional. Great assets. High Recommendations!

SYLVIA M. 
Rating:
4.0

Customer did not leave a comment.

Alan G. 
Rating:
3.0

Customer did not leave a comment.

LouAnne S. 
Rating:
5.0

Customer did not leave a comment.

Corey F. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Everything was in great working order and went well. Thank you again for your excellent customer service.

Mathew B. 
Rating:
4.0

Customer did not leave a comment.

Ernest K. 
Rating:
5.0

I was dropping off the truck after their business hours. I called and Eric was very friendly and gave me simple instructions for the drop off. I called in Mon. to make sure everything was ok on their end and Meghan was was pleased with the return and I compliment her as well.

CATHERINE Z. 
Rating:
5.0

Prices are bad but people are nice

Thomas D. 
Rating:
5.0

Customer did not leave a comment.

Karen C. 
Rating:
5.0

The young girl at this store went out of her way to help me and was verynice.

Virginia H. 
Rating:
5.0

Customer did not leave a comment.

Tori W. 
Rating:
5.0

I think your mileage charge is over inflated for the size of truck

Joseph G. 
Rating:
5.0

The girl that helped me with the truck was very helpful and really nice.

Ed A. 
Rating:
5.0

Customer did not leave a comment.

Nelson K. 
Rating:
5.0

Customer did not leave a comment.

Joshua H. 
Rating:
5.0

Customer did not leave a comment.

Philip K. 
Rating:
5.0

Customer did not leave a comment.

Patricia Y. 
Rating:
5.0

The girls in there are great.

George H. 
Rating:
4.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Megan was extremely helpful and answered all of my questions with a smile. Would recommend this location to anyone.

Richard M. 
Rating:
5.0

No need for improvement! Emily was very helpful in booking and pickup/drop off! She is definitely the Uhaul expert! Thanks for everything!!!

Lori L. 
Rating:
1.0

I reserved the truck weeks in advance. We were told the day before we had to go to another location. We wen to the new location which was so out of the way. There was no truck. We were told there may not be a truck at all!!! this is unacceptable !!! They called 1.5 hours later to say that there was a truck. I have never in my life had such a bag experience with a company better,. It is a disgrace!!!!!!!!!!!!

Jeffrey C. 
Rating:
5.0

Customer did not leave a comment.

Tim F. 
Rating:
5.0

Customer did not leave a comment.

edward B. 
Rating:
5.0

Customer did not leave a comment.

Nancy D. 
Rating:
5.0

The pickup location MK SALES is excellent however uhaul customer service is TERRIBLE!

Wendy E. 
Rating:
4.0

Customer did not leave a comment.

Candace A. 
Rating:
4.0

Business was closed when dropping off plenty of parking made it great.

Vincent K. 
Rating:
4.0

Business was closed when we dropped off however there was plenty parking which was big plus

Vincent K. 
Rating:
5.0

Customer did not leave a comment.

Bill L. 
Rating:
5.0

very friendly, curtious

Mark O. 
Rating:
3.0

Customer did not leave a comment.

Kyler G. 
Rating:
5.0

Customer did not leave a comment.

bob C. 
Rating:
5.0

Customer did not leave a comment.

bob C. 
Rating:
5.0

Excellent location. No complaints.

Fred N. 
Rating:
5.0

Customer did not leave a comment.

bob C. 
Rating:
5.0

Customer did not leave a comment.

Ted J. 
Rating:
5.0

Excellent people at his location

bob C. 
Rating:
5.0

Great location

bob C. 
Rating:
5.0

After a big snow storm the night before when I got there they had my truck clean of any snow ready to go excellent job great location

bob C. 
Rating:
5.0

Customer did not leave a comment.

Michelle P. 
Rating:
5.0

Great place with great people

bob C. 
Rating:
5.0

Excellent location great people

bob C. 
Rating:
5.0

Customer did not leave a comment.

Stacy D. 
Rating:
2.0

Customer did not leave a comment.

Machaila C. 
Rating:
5.0

Excellent location people are so nice

bob C. 
Rating:
4.0

Customer did not leave a comment.

Morayma S. 
Rating:
5.0

Renting a UHaul truck was a smooth experience. No issues & learning how to use the truck for moving was very simple.

Robin F. 
Rating:
5.0

Customer did not leave a comment.

Jay A. 
Rating:
5.0

Excellent people

bob C. 
Rating:
5.0

Customer did not leave a comment.

Tina W. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Great customer service. Will definitely go back to this location in the future.

Clarissa P. 
Rating:
4.0

Allow customers to RESERVE trucks. That was ridiculous that I could not do so

Rachel H. 
Rating:
5.0

Customer did not leave a comment.

Guy H. 
Rating:
5.0

My pickup and drop off locations were great. However, Uhaul dropped the ball on my reservations initially and took quite a bit of effort to get things straightened out. In the end it all worked out fine.

cummins M. 
Rating:
5.0

Excellent service really nice people

bob C. 
Rating:
4.0

Customer did not leave a comment.

Juan N. 
Rating:
5.0

I had to drive 75 minutes to pick up my truck...it would be nice if you offered to move the truck to a slightly closer location.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

No improvements needed

Judy H. 
Rating:
5.0

Customer did not leave a comment.

Gary S. 
Rating:
5.0

The people at this location are the best

bob C. 
Rating:
5.0

Customer did not leave a comment.

Vincent C. 
Rating:
5.0

Excellent people at counter it's a pleasure to go there

bob C. 
Rating:
5.0

Customer did not leave a comment.

Dennis L. 
Rating:
5.0

Customer did not leave a comment.

Louis D. 
Rating:
5.0

The people that work there are a credit to the company if I can't rent there then I will wait till they get equipment for me rather then go to another location

bob C. 
Rating:
5.0

Customer did not leave a comment.

Dennis L. 
Rating:
5.0

Customer did not leave a comment.

Ken P. 
Rating:
5.0

Excellent sales person

bob C. 
Rating:
5.0

Excellent people at this store very helpful

bob C. 
Rating:
5.0

The sales people at his location are fantastic great people

bob C. 
Rating:
5.0

Customer did not leave a comment.

George B. 
Rating:
5.0

Customer did not leave a comment.

bob C. 
Rating:
3.0

Trailer lights must have bad connection kept losing them off and on

shawn B. 
Rating:
3.0

I made a reservation online and completed the express online check-in as recommended to speed Up pickup. The attendants were great but the system wouldn't accept multiple phone numbers. It took over a half hour of trying before they could make it work. What is the point of online express check-in if they have to enter all of the information anyway???

Eric R. 
Rating:
5.0

Customer did not leave a comment.

bob C. 
Rating:
3.0

Was difficult to return due to conflicting directions. Tried to return with the process outlined on uhaul.com but would not work.

keith U. 
Rating:
5.0

Customer did not leave a comment.

bob C. 
Rating:
1.0

This is the second time I've rented equipment from this location that are dirty or not swept on the inside! I don't recommend this location.

JEREMY G. 
Rating:
5.0

The only problem,other than the fact that u haul raised the rates from just a month ago and I went from basically the same place to the same place but this time I paid about 25$ more for a 15 foot over a 20 foot,is that u hauls computer program sucks so it took 15 minutes for the kind folks at the pick up location to activate a rental that was already in the system.I also have an account.

kurt S. 
Rating:
5.0

Customer did not leave a comment.

Roger D. 
Rating:
3.0

Customer did not leave a comment.

JEREMY G. 
Rating:
4.0

I booked a 5X10 and got a 6X12 which was much bigger and more difficult to pull.

Richard R. 
Rating:
1.0

We set up two trailers on June 3rd in plenty of time for our move on June 30th. When we checked on them on the 29th - they told us neither of them were now available - after we had received confirmation emails they would be. Needless to say this created a lot of stress and many phone calls. The person at the store blamed it on U-haul dispatchers. Regardless, we will not go there again any time soon.

Bruce S. 
Rating:
5.0

Customer did not leave a comment.

Karen K. 
No reviews have been submitted for this location.

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