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Debra G
Customer Reviews for MnM35 Auto Group LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No improvements needed.
Amanda HThe guy who checked us out added a $70 insurance charge to my order which could not be addressed until after the rental was complete after we initially declined all insurance coverage. This is shady business dealings and I am not having it. I need to get this resolved asap.
MEAGHAN OSecond time iused tios location no problem either time
DENIS Hno one was ever available when we were there.
PEDRO RWe found everything here to be great. The person working with us was fantastic and patient. I was working on little brain cells during this move, and he walked me through everything I needed to get for pick-up and drop-off.
Karen LNo one was there during hours posted as open.
John AExcellent service
Johan CGreat customer service, new equipment.
James FThe inventory was not correct. I ordered 2 dollies but they were not a part of the company's inventory. It was taken off my price.
Cheryl JThe owner was so nice and so accommodating. He was actually there before they opened to help me. I would highly recommend this location! Owner is very polite. The hvac did suddenly stop working about 5 miles from us turning it in...the owner had nothing to do with this and it worked like a charm prior to that. Again, the equipment was clean, he was so helpful and polite and price, etc. was just as I thought it would be! Great location!
Rhonda MEverything was good
Daniel ECould not have asked for better customer service!! Very friendly and professional. Owner called to confirm my reservation, sent me a link to make the “check out” process fast and easy, and called to check on us when we were running late (in a caring way…not a “why are you late” way). Told me exactly what I would be charged (without any hidden fees) before I was charged. I would rent a U-Haul from him again in a heartbeat!
suzanne r"Above And Beyond Professional Customer Service!"...Being Frugal With My Money I Felt Comfortable With The Entire Process..If A Potential Client I Would Highly Recommend This Office..B. Lawrence
Berneda HAwesome customer service! Will return in the future if needed.
WILLIAM DPerfect
Monica R