The owner was professional and courteous. Was having problems with the online application and he came over on his day off to help me out. I would definitely recommend Moe's Mart for moving.
CAROLYN B
Customer Reviews for Moes Mart 3
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location if great it is U-Haul that I would never recommend. You check out on Line and suppose to get a code to get the key however you never get the code. Have to get on the phone with U-Haul as they take an hour trying to figure out why you don't have a code. This took 2 days trying to get a truck and both times waiting almost an hour for a key. Gave up on the first try thinking different day, system not working would be better. It was not, same thing took 45 minutes on phone with U-Haul to get a key. Ryder next time, never U-Haul again. Awful customer support
Susan BI was extremely upset that U-haul wanted me to bring back the truck to the state I moved from. I should not have to pay extra mileage to return the truck after moving out of state. I was charged extra for the return, which is ridiculous.
NICOLE DSelf serve pick up process was very confusing and not well explained with poor customer service when we called seperate times
Rosemary P