Customer Reviews for Monticello Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Monticello Mini Storage

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Dawn W. on

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alfred b. on

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George F. on

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joe g. on

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Michael F. on

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The uhaul website is terrible. I'll likely never book uhaul again given the website experience I had. It was misleading and uhaul called me only two days before my reservation to pick up a van 45 minutes away from my expected location. Then I had to ask for more miles to compensate for the extra distance. Cannot overstate how terrible website experience was.

Edward F. on

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Mike is always very friendly and easy to work with.

william w. on

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nothing one of the best places to rent

Ricki W. on

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Mark b. on

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price for a car dolly 48 bukks seems high,, and no veterans discount, also it would be nice not to completely close the place down for an hour during the middle of the day.. i had my son stranded on the highway about 80 miles south of the uhaul location.. with the motor on the car he was driving overheated with a tons of smoke, being 20 he just pulled over and called me,, i was about 75 miles north of the Uhaul place atthat time,, and i called while driving there found they closed at 1230 ,, ii had to get to them or wait another hour til they reopened after lunch, while my my son would be in the hot weather waiting for me,, i just told them i will hurry up ,, ,, just the anxiety of my kid waiting that extra time on a very hot day just was annoying to me,, seems that policy isnt very customer friendly,,so i floored it to get there..i did make it about 1220 and got the dolly, it worked out fine and it seemed to be good equipment,, thanx

Tab H. on

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Tim was extremely helpful. He went above and beyond to help me with travel arrangements

Jeff B. on

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randy g. on

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Sandra L D. on

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Nia T. on

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Natalee F. on

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Robin H. on

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Bobby B. on

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Just keep doing excellent service like u do

WENDELL G. on

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The staff t (he lady and the gentleman) were very accommodating, I had to extend the use of my rental and they stayed in touch with me regarding my extension and we're very helpful.

James A. on

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Keith K. on

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David B. on

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Wow, this place was great to work with!! Super friendly, prompt, everything about the experience was far beyond my expectations. I normally skip surveys but made this exception just to express my appreciation for great service which has become very hard to find.

Melissa W. on

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Great job. Text reminders were very helpful

Sherri P. on

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Richard P. on

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Friendly and knowledgeable staff.

Jason H. on

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Leo K. on

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Cab was dirty and had bad smell. Cargo space had a slippery slime on the floor.

richard Lynn c. on

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martin y. on

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Thomas S. on

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I always get great service at this location!

freddy s. on

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