Customer Reviews for Monticello Mini Storage
(U-Haul Neighborhood Dealer)

481 reviews

115 W Rickey Rd   Monticello, IN 47960
(W Of Main St)

(574) 583-9774

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(574) 583-9774

115 W Rickey Rd
Monticello, IN 47960
(W Of Main St)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Gurvinder S. 
Rating:
4.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Customer did not leave a comment.

AILEEN S. 
Rating:
5.0

Tim is ALWAYS great to deal with. Would recommend him and his u haul business to anyone hands down ! NEVER any issues with renting here he goes above and beyond 100%of the time.

CARY C. 
Rating:
5.0

Adequate space for parking and helpful, friendly staff

Gregory A. 
Rating:
3.0

Not charge for 2 days when the trailer was brought back after 1 day and never checked in by the park forest uhaul

DAWN S. 
Rating:
5.0

I have used this location twice and the service has been awesome!

THOMAS L. 
Rating:
5.0

Always great service . Very friendly people to deal with.

MATTHEW P. 
Rating:
4.0

Customer did not leave a comment.

Donald R. 
Rating:
1.0

Have the equipment ordered in stock or give customers more than 18 hours prior to their move notice that you can't properly service them.

Joseph A. 
Rating:
5.0

Customer did not leave a comment.

COREY M. 
Rating:
5.0

complementary umbrellas? it was raining, a steady down poor when I dropped the truck off lol. all kidding aside I liked the serves from the employs they where fantast!!! thanks a bunch

DENNIS T. 
Rating:
3.0

Facility was closed when I arrived.

ROBERT I. 
Rating:
5.0

Customer did not leave a comment.

Gary G. 
Rating:
5.0

Customer did not leave a comment.

Joshua A. 
Rating:
5.0

They are just a good group to do business with and the rates are better than others around here

Natonya F. 
Rating:
5.0

Excellent service.

Eukie S. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Very friendly and accommodating! Went out of his way to make sure we had enough miles to get where we were going!

Chad M. 
Rating:
5.0

Customer did not leave a comment.

Rachael N. 
Rating:
3.0

Employee called me and questioned my ability to return equipment on time. I feel it defeated the purpose of the self-service and the rental guarantee.

Austin O. 
Rating:
4.0

A big thanks for working out in getting the equipment requested.

LONNIE C. 
Rating:
5.0

Trailer and trucks seem to be in short supply

Leon C. 
Rating:
5.0

Customer did not leave a comment.

Ross I. 
Rating:
5.0

be more clear about filling of gas tank. Hard to judge if tank is full or 3/4 when you are pumping it in. I ended up completely filling the tank. bonus for U-haul I guess.

Mark H. 
Rating:
5.0

Friendly and personable. No improvement necessary.

David R. 
Rating:
5.0

Very polite and friendly service

michel L. 
Rating:
4.0

Customer did not leave a comment.

Bailey B. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

Brian F. 
Rating:
5.0

Great friendly experience

JAMES R. 
Rating:
5.0

Tim was friendly and very knowledgeable. Excellent service. A note about the truck: floor board was hot on passenger side, wife was uncomfortable.

JERRY D. 
Rating:
5.0

Customer did not leave a comment.

Vicky J. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Great experience, very on top of things and completely hooked up trailer and verified everything checked out.

Stephen P. 
Rating:
5.0

Customer did not leave a comment.

Jason D. 
Rating:
5.0

Everything was great as always, super convenient, will be using again!

ANDREA P. 
Rating:
5.0

Customer did not leave a comment.

Henry W. 
Rating:
5.0

Customer did not leave a comment.

mike K. 
Rating:
5.0

Customer did not leave a comment.

Kellie C. 
Rating:
5.0

Tim is very nice and accommodating

William M. 
Rating:
5.0

Very polite & accommodating

aileen S. 
Rating:
5.0

Friendly and accommodating staff!

David D. 
Rating:
5.0

Customer did not leave a comment.

Brian W. 
Rating:
5.0

Great customer service!

Ellie H. 
Rating:
5.0

Very helpful and efficient

Valerie E. 
Rating:
5.0

Customer did not leave a comment.

terri H. 
Rating:
5.0

Customer did not leave a comment.

Jacob W. 
Rating:
5.0

Customer did not leave a comment.

Pastor D. 
Rating:
5.0

Excellent customer service. Great experience

John C. 
Rating:
5.0

Customer did not leave a comment.

Patrick J. 
Rating:
5.0

Customer did not leave a comment.

Roldan A. 
Rating:
5.0

She was super nice truck was nice warm and ready when I got there. 10/10 would shop here again!

Katrina R. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Jeremy W. 
Rating:
5.0

Customer did not leave a comment.

SHERRYL T. 
Rating:
5.0

Customer did not leave a comment.

Jerry R. 
Rating:
5.0

Everything was great.

KENT K. 
Rating:
5.0

They went above and beyond for us.

Michael V. 
Rating:
5.0

Everything was great

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Carrie B. 
Rating:
5.0

Well done with very friendly service.

Steve C. 
Rating:
5.0

Fantastic dealing with our local UHaul. I would definitely recommend to anyone seeking a painless experience when moving.

Tracy L. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

mike K. 
Rating:
5.0

I just feel like Monticello Mini Storage and it's ownership put forward their best foot in terms of business acumen, industry knowledge, and personal individual customer care. I'm sure I'm not the only person who believes if more American small businesses were run in a manner similar to Monticello Mini Storage, our country would be a better place to live and raise families.

Steven H. 
Rating:
4.0

Customer did not leave a comment.

Monica S. 
Rating:
5.0

Owner was very friendly and great to do business with. I would definitely recommend this location to friends and family.

Michael M. 
Rating:
1.0

I have never used unable. You are contacting the wrong person.

Sharon R. 
Rating:
5.0

Customer did not leave a comment.

MIKE T. 
Rating:
5.0

Customer did not leave a comment.

Darrin A. 
Rating:
5.0

Customer did not leave a comment.

glenn J. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H. 
Rating:
5.0

Very quick in and out and staff was very friendly.

Tom B. 
Rating:
5.0

Customer did not leave a comment.

Joshua L. 
Rating:
5.0

Customer did not leave a comment.

ALFRED R. 
Rating:
5.0

Great people to deal with!

William S. 
Rating:
5.0

Customer did not leave a comment.

Jamie M. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

mark K. 
Rating:
5.0

Customer did not leave a comment.

Derek F. 
Rating:
5.0

Owner is absolutely wonderful! Picked it up on Sunday! Use this place for all your moving needs. You won't be disappointed.

Cheryl C. 
Rating:
4.0

Customer did not leave a comment.

Kathleen R. 
Rating:
5.0

Super service provided. Lady went out of her way to assist me in any way she could. Every Uhaul location should take lessons from this woman.

Stephen P. 
Rating:
5.0

Customer did not leave a comment.

Charles L. 
Rating:
5.0

Customer did not leave a comment.

Michelle W. 
Rating:
4.0

Customer did not leave a comment.

Kathy M. 
Rating:
5.0

Customer did not leave a comment.

Jason W. 
Rating:
3.0

Returned truck via app so did not go into facility. Unfortunately location has very poor AT&T cell phone coverage, which made the app fail and I had to do everything a second time.

Phillip B. 
Rating:
4.0

Customer did not leave a comment.

Scott E. 
Rating:
5.0

Customer did not leave a comment.

Randy C. 
Rating:
5.0

Great experience and the online rental worked great.

Jeffrey M. 
Rating:
5.0

Customer did not leave a comment.

Cynthia C. 
Rating:
5.0

Customer did not leave a comment.

Bruce M. 
Rating:
2.0

Don't double bill, was charged a useage rate, a mileage rate and on top of all that , I was expected to fill tank up upon return????????????

DOUG B. 
Rating:
5.0

Very awesome people to work with thank you for being open during this pandemic and also being an essential to the community

Robert J. 
Rating:
4.0

Customer did not leave a comment.

Frank W. 
Rating:
5.0

Customer service was top notch really good took care of me and was fast

Aaron L. 
Rating:
5.0

Customer did not leave a comment.

Christopher R. 
Rating:
5.0

Customer did not leave a comment.

Chris W. 
No reviews have been submitted for this location.

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