Customer Reviews for Montys Automotive
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Montys Automotive
Rex G. on
The new process of having the customer take a picture with their smartphone eliminates a part of your customer base. Not everyone has a smartphone & it is not just the elderly that use a flip/dial phone. People are deliberately choosing not to have a smartphone = digital minimalism. You must create a manual entry so that you can override the smartphone requirement. I had to have the good service gal use her phone, and it took several tries to get photos of my driver's license. You must correct this problem. It took a long time to check in and I got frustrated with your new, time consuming process. Please fix this and let me know at : email@example.com . Thank you.
VALERIE L. on
Customer did not leave a comment.