Thanks to you all for being so convenient, close by and Safe. I would recommend this location gladly.Louise S. | Overall Experience
Customer Reviews for Moody Storage Solutions
(U-Haul Neighborhood Dealer)
Phenix City, AL 36870
Services at this Location:
- Mon-Wed: 9 am - 4:30 pm
- Thur: 10 am - 4:30 pm
- Fri: 9 am - 4:30 pm
- Sat-Sun: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Tony is a wonderful person and I would definitely recommend this business to anyone!!!!Lindsay M. | Overall Experience
Customer did not leave a comment.Brianna W.
Customer did not leave a comment.Miranda C.
If it were not so far from now where living would not have moved..Tony the manager is great oerson.Monty H. | Overall Experience
Love Tony he was always friendlykiera d. | Overall Experience
Customer did not leave a comment.Nathan B.
Customer did not leave a comment.Mark S.
Customer did not leave a comment.Trista K. | Overall Experience
Great service!JACKIE S.
The equipment was clean, but the door continuously jammed and got stuck whenever we tried to close it. This occurred even when it was empty.Keenon C.
Customer did not leave a comment.Daryl S. | Overall Experience
Great place to stor.Tony F. | Overall Experience
Amazing people to do business with!! Clean unit and easy access.Lindsey B. | Overall Experience
Customer did not leave a comment.Latavious J. | Overall Experience
OutstandingTOMMY M. | Overall Experience
Pick up and drop off service is excellentELSIE M.
Tony was very professional and helpful!Cynthia C. | Overall Experience
Representative was very helpful and courteousNANCY M.
Customer did not leave a comment.APRIL C.
We were customers of this facility for the last 5 years. Hours of access for the facility were reasonable, additional hours you would not have been able to see inside the units. The office needs Saturday hours or an additional hour in the evenings for people who work and need to come into the office. Our unit was broken into last year. I pointed out to the office when we were broken into that they needed to fix a small hole that appeared and was in the wall between our unit and another unit beside us. The repair was never completed. Use double locks, as those units were not broken into. The property was always well maintained up to this last year. Now in the last two months, we all of a sudden have bugs and mice droppings. To be fair, could be new tenants beside us. However, we have never had them in any of the prior years. This told me it was time to move on to another facility.. This facility is also n the process of raising rates. Hoping they will use that money towards increased security, lighting, and extermination services.JAMES F. | Overall Experience
Best storage experience ever. Great access, great lighting, great climate control, affordable fee. Mr Tony was always helpful, courteous and dependable.Steve P. | Overall Experience
Customer did not leave a comment.Erbie C. | Overall Experience
very nice unit. personnel very helpful. would definitely use again if needed.Barbara S. | Overall Experience
I was greeted nicely upon my first stop there and every time afterwards. Would use it again if I lived in the area,DON G. | Overall Experience
Customer did not leave a comment.ELONDRIA R. | Overall Experience
I had no complaints, and plan on using this service in the future.Jennifer R.
Customer did not leave a comment.JAZLINN W.
Customer did not leave a comment.Richard H.
Great and fast serviceabraham M.
Customer did not leave a comment.PHYILLS J.
I would suggest having ball hitches to rent with the uhaul as not all vehicles have their own.Sabrina P.
Moody Storage is great awesome and professional place and business to purchases a uhaul and storage as well. I always satisfied and pleased with the serviceERIC DESHAUN W.
Customer did not leave a comment.Cristopher H.
friendly great experience. accomodating.Eric B.
Customer did not leave a comment.Richard B.
Customer did not leave a comment.Shyron L.
I didn't do anything there except drop the truck off and use the app so how can I appropriately rate it?Steven G.
I was completely satisfied.Shyron L.
Customer did not leave a comment.WOODLEY A.
No improvement needed friendly and good customer service !ANDREW N.
Customer did not leave a comment.Farron C.
Tony was great help !!!jacdqueline V.
Customer did not leave a comment.Donald S.
Moody is where my brother had his extras stored. They were extremely helpful to me after he passed and were extremely helpful when I moved his items back home to Wisconsin. I highly recommend them to anyone in the Phenix City area looking for storage! Secure areas both inside and outside!sharon P.
Customer did not leave a comment.steve T.
Customer did not leave a comment.Steve K.
Customer did not leave a comment.Rodrick C.
Customer did not leave a comment.Michael T.
Customer did not leave a comment.Todd B.
Had a great experience, will rent from this location again! Trailer worked great and was clean and ready to go when I picked it up. The dealer is very friendly and knowledgeable too!Len G.
Customer did not leave a comment.Keri A.
Customer did not leave a comment.Nigeria J.
Customer did not leave a comment.BRANDON S.
Customer did not leave a comment.Javonda C.
In and out quickly. Great Job!Mark F.
Customer did not leave a comment.Karen W.
Customer did not leave a comment.Eric A.
Owner has horrible attitude and won't change equipment after you change it with U-HaulJennifer T.
Because they took more money from me than was said and done me so wrong I did sign a contract to do a round trip and my husband got put in hospital and very sick I called to ask if I could just drop it off on the town and they told me to them I was told they would charge me over 500 so o left my sick husband and brought the uhall back to the place and they still charged that is wrong. And one day it will come back on the uhall people , no go will ever be rewarded. It is sad for a company to do this to elderly people or anyone. So you will never have my business again and I will let people knowILA C.
Customer did not leave a comment.Daniel D.
Customer did not leave a comment.Carroll M.