The location could have been closer. I had it rented in Labelle and someone took it 2 days before I was going to pick it up. Then I had to go 60 miles out of my way to get it. I should have received a 50.00 discount for having to travel that far out of my way. Poor business on your part U-Haul!
terry p
Customer Reviews for Moore Haven Cabinets
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pickup and drop off went great!
Susan RMécanic inspection before renting
Alain CThis location is very easy to use. The staff is great and helpful.
SOE -We couldn’t get ahold of the local uhaul guy, he finally showed up 45 mins later cussing up a storm about how he hates dealing uhaul . It was just unprofessional, inconsiderate and rude!
Adam RVery helpful cleaned out the trailer for me hooked it up and checked everything No problems at all
James MVery personable and helped tremendously fixing a reservation error. Highly recommend.
Glades CWonderful and helpful as the was a different location than planned. Thank you U-Haul…. !!!
Thomas FVery well informed personal
Melvin SSecond time returning a trailer to this location. It’s never open, they don’t answer their phone. I’ve had to call uhaul both times. I did the online self return both times. Building is full of debris in the windows. Never could find the entrance.
LUCINDA LThe personnal was frendley and was easy to rent the equipment.
Roger DSo much better that Wolf outlet. These are professional and very helpful. Made moving easier. Great outlet
Thomas SHave more equipment available such as more towing dollies.
Aleem Unobody there had to call u haul to get someone there to hook up the trailer. I'm 82 and I can't pick up a trai;ler and put it on the hitch your trailer don't have jacks on them
ernest GVery good Customer Service
george rService was great
george rno one was ever at the location and we had to call in to pickup and drop off
JIMMY TGreat place. Easy pick up and drop off.
SOE -I picked up through app. There were lock boxes there but no combo given during check in and no one there inside. Took 1.5 hours for someone at uhaul to get me the code. Truck tire light and tailgate light on the entire time. Also dirty inside
kevin sNothing, the gentleman that helped me out with my rental was more than helpful. I really appreciate the help he gave me.
Keith EPut signs up for entrance.
Dale MLocation is at a cabinet making shop and the place is locked. You have to know to go around the back and into the shop to contact someone. The phone always goes to a fax machine so it is nearlly impossible to contact the owner.
Debra SThey were really nice.
Cindy RVery nice people. Friendly and accomodating.
andrew jVery helpfull&frindly
John HGood service.
Kermite Bdropped off trailer store was not open.
Roland SFriendly service. Was helped right away and in and out in about 5 minutes.
Travis DExcellent service
Juan JNo one was here at dropoff but that was ok it was fast and easy,just wanted to let them know that the unit we rented needed some work.But overall it was a easy transition. ??
Dayton BThis doesn’t reflect the location but the truck we drive from FL to NY had a severe air leak on the drivers door window that made a lot of noise throughout our trip. Also we received an offer to take a loaded trailer from FL to another location but this was sent two days after we had picked up the truck. We would have happily done that for the 350.00 offered but it wasn’t very timely.
Kevin PI would ask them if they are closed to post something. I was told they'd be there till 5p and when we showed up at 415p... No one was there, no note, nothing.... Door was unlocked, but no one present.
Miranda BThe personnel were very helpful and quick.
David W????????????
gary bIt was easy to find and easy to drop off but no one was there at 1430 hours to even assist. I had no issues, but parking is tight tight. Other than that I didn't have any issues with the drop off location at all.
Holly GDidn’t see anyone did the drop off by phone. Worked well.
Kenneth HEquipment was in good and working order.
Daniel HExcellent service overall.
Daniel HLarry was great to deal with also in Moore haven Florida. Very pleased.
David BService professionals at this location are knowledgeable, courteous, and pleasant.
Natalia RDropped off Equipment at 1:45 pm and nobody was at location and couldn't reach by phone. Everything went well but didn't like dropping vehicle off without any communication.
WALTER cThe representatives were extremely helpful, knowledgeable, and professional.
Natalia RVery friendly and quick.
jeff sIt burn our legs and melted my purse called uhal about this never never will i go with uhaul got stuck with uhaul the area management is rude never again will i go through them
PATRICIA W