When I receive the truck, it was dirty when I returned it it was detailed and cleaned, and out of all the times I’ve gotten a vehicle from U-Haul. I’ve never had a problem until this time. Apparently a U-Haul representative claims that I scratched the bedliner. When during inspection, there is no requirement to take a picture of the bedliner. Now they refuse to call me back and it is extremely unprofessional., I will never use that one again. I will drive to the other side of Anchorage before I use the U-Haul right down the road from my house.! This representative is too much of a coward to even call me which I find even more unprofessional
TRAVIS S
Customer Reviews for Moosehorn Construction LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The woman who helped me was thorough, professional and friendly. It provided what I needed close enough to my home.
DANIEL LNo communication at all and could never get through to make changes on my reservation
YURY SGlad this uhaul is in chugiak. People are more on top of renting and better customer service.
JANICE HAmazing customer service!!! Best Uhaul experience to date! Will use again.
GREGORY MReserved online-easy! Ready for pickup when I arrived. Sweet lady with excellent customer service assisted us. I will rent again and recommend this location.
JANICE WThe location was convenient and the owner/front desk person was friendly. The only negative part of the experience was that the tires on the truck seemed very low on tread for winter driving.
MATTHEW BNothing, EXCELLENT CUSTOMER SERVICE!!
ERIC JWorked great!
Troy W