Just extremely expensive
TAMMY V
Customer Reviews for Morganfield Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Be ready to mount a trailer yourself.
KEVIN Fthe uhaul leaked and everything i had in the very back on that ledge got soaked, was not happy about that
MARK MNo improvements needed! Great service. Randy even came in on a weekend when they are closed to assist me. It’s my best U-Haul experience ever!
Gerald CExcellent customer service. 👌
NAOMI ACustomer service outstanding. Manager helped with early access to complete our tasks and needs.
Clifton PExcellent service was provided by the manager, couldn't ask for any better service. K. Alvey
ERNEST AIt was great experience
Michelle AGood experience filled paper workout,hooked up, checked lights and I was on my way took no more than 20 minutes.
Rachel MThe owner was extremely nice and he accommodated the time I could be there since I was traveling from 5 hours away.
Adrienne CAs mentioned above. Overcharged compared to website pricing.
ERICA bCat or dog hair all over plus it smelled and it kept pulling to right I feel I need refund cause it was messy I cleaned it the best I could
CHRISTINA EI thought there was a rail to go up and down with dollie so I pd for it but couldn’t use it I feel I need refund for not using dollie
CHRISTINA EOwner of location went out of his way to help us! However- we had to drive over an hour to get to this location to pick up our truck and UHaul never called me to confirm my reservation like I was told they were supposed to. Uhaul's fault, not this specific location's fault.
Briston WWe had to travel an hour there and an hour back. This was not our choice for a pickup location due to the distance. We were not given another option that was closer although there are several within a closer distance to us.
CANDACE LAfter the last rental fiasco where I was stranded for over 30 hours with no food after they towed our “return trip uhaul” and stranded for over 34 hours without my medication for my diabetes or high blood pressure, this rental was how it should be! You should NEVER GIVE ANYONE A JUNKY TRUCK!! Ever!!!! I recommend this location but DON’T RECOMMEND UHAUL AS A COMPANY!!!!
Margaret S