Customer Reviews for Moscow Agway

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Moscow Agway

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Kurt P. on

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Rebecca M M. on

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Great customer service, wonderful people. 100% recommend

Joseph N. on

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Doris Ann P. on

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David S. on

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The drop off location was great but the fact that you screwed us out of one of our trucks was horrendous.

David M. on

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I reserved the truck on the website more than a month ago. When I checked with the Hamlin EZ Body office they had no record of my reservation. When I showed them the reservation confirmation they told me to pick up the truck around 10 miles farther away from our residence. Neither the Hamlin office nor the Moscow office would accommodate me by bringing the truck to Hamlin as I had made the reservation.

JIM C. on

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Easy to work with.

cindy C. on

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Very easy drop off. Employee very friendly and helpful

Lauren S. on

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I was a bit unhappy with the fact that I called UHAUL, directly, not even an hour after I picked up the truck and told them that, unfortunately what we were supposed to be using the rental truck and auto transport for, was not going to work out and that i was going to return the equipment within the hour. I was told that I wwould still get charged for an in town usage even though I drove the empty truck and trailer to the location I needed it at and did nothing with it and then drove it directly back which you can tell from the mileage, so I paid $110 dollars to drive an empty truck off the lot, do nothing with it, and return an empty truck to the same place when it was supposed to be returned in Philly.

Ralph G. on

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Robert J. on

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Vitl P. on

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Offer unlimited mileage packages. I would rent more often if I were able to know my cost and not be overly concerned about how many miles I am driving.

neil G. on

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sonia W. on

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sonia W. on

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Doug works at Agway Uhaul and is very helpful!

Byron Twist W. on

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It was the best service I ever had with U-Haul

sonia W. on

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Doug the manage is very good: responsible and courteous

sonia W. on

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The trailer is great. But the 11 rented blankets were all wet and not useful. We dried them out in our garage while we travelled and then returned them dry and folded. Hopefully when we rent them again they will be dry and useful to packing. Otherwise it was all great!

Thomas O. on

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Pickup location is the best I ever seen and highly recommend to anyone. A++++++

Chad C. on

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You would have no idea this was a uhaul place if you didn't have an address or anything looks like a little house not a business trucks are parked all the way down and around the building not well lit very dark and honestly kind of scary

Wes W. on

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janite K. on

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Over all experience picking up in one way dropping off was excellent

nate B. on

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Nothing! Very happy with this location and staff. I will highly recommend both locations.

pierre D. on

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Excellent customer service, went out of his way to help!

Robert L. on

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Moscow Agway owner assisted with the rental process and everything went smooth, pleasure to work with; I'll rent again from that location and will recommend it to family/friends.

Jose L M. on

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I had to drive 45 minutes to this location, because there was nothing around me.please supply more equipment to all those U-Haul dealers. Thanks

Mark P. on

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Arlene L. on

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Kevin K. on

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The car trailer I picked up looked decent when I picked it up however once I got to my final location I quickly realized that one of the tires only had 7 pounds of pressure and one of the tire straps was completely snapped in half and I could not use it. I had to use my own straps to tie down a 1974 Porsche. I found that to be unacceptable

Amanda M. on

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I suggest when someone wants to pick up in a town that is closer to them, try to get them one there

Michael P. on

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