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CHRISTY B
Customer Reviews for Moscow Mills 61 Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Donna went above and beyond to make sure a truck was there for us. She was friendly, courteous and respectful too.
BOBBY BTake the time to preform maintenance. The truck rented should have had the front end serviced. It pulls to the right and rattles.
Jake PCheck in using the mobile app is a joke. Still have to spend 30 min waiting on hold for a customer service representative. Then it’s another 20 min when you finally get them on the phone.
Scott AOverall a wonderful experience and I was able to move on time thanks uhaul
Marta JThe location was easy to get to. The truck smelled really bad!
Tammi SDrop off was very nice.
Bruce TPhone checking did not work ..took over 1 hr to get resolved , wrong key in lock box ..Had to call field manager.. horrible..same thing happened at drop off too ..app sucked / phone checkin and out sucked .
Eugene PNothing it was absolutely wonderful the attendant that was there she helped us through everything you should be proud of her and her other team .members
Judith WDon't use the 24/7 option bc they treat you like shit but the location the people were very nice and understanding
Richard SI won’t recommend Uhaul to anyone.
Brian T