Customer Reviews for Most Convenient Food Store and Pizza
(U-Haul Neighborhood Dealer)

12 reviews

569 Lancaster St W Unit D   Kitchener, ON N2K3M9

(519) 742-0707

Office Hours

  • Mon-Fri: 7 am - 10 pm
  • Sat: 8 am - 10 pm
  • Sun: 8:30 am - 10 pm

Services at this Location:

Contact Us

(519) 742-0707

569 Lancaster St W Unit D
Kitchener, ON N2K3M9

Services at this Location:

Office Hours

  • Mon-Fri: 7 am - 10 pm
  • Sat: 8 am - 10 pm
  • Sun: 8:30 am - 10 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

SHARON W 
Rating:
1.0

This location tried many times to cheat. From gasoline level to the insurance which I refuse to take during booking. Truck is full of failure alert and barely to drive safely.

HARYANTO H 
Rating:
3.0

Truck was smelling really bad like the smell you get from homeless people. Even keeping windows open couldn’t help.

KEDAR S 
Rating:
3.0

Customer did not leave a comment.

Dillan P 
Rating:
1.0

Worst U-Haul Rental Experience at This Location! 🚨 I rented a truck today, and when I picked it up: The fuel gauge was extremely low. The tire pressure warning light was on, meaning the truck wasn’t properly maintained. Before returning it, I put $25 worth of gas, which was more than what it had when I picked it up. However, when I returned the truck, they told me I needed to add more fuel or pay an extra $15! 🔹 Scammers and completely unreasonable charges! 🔹 Vehicles are not properly checked before rental. 🔹 Terrible experience—will never rent from this location again!

Khaled D 
Rating:
2.0

Was sent receipt for 151.35 but my card was charged 203.45

ROBERT C 
Rating:
5.0

UHaul had very less gas in it not even cleaned. Also it was showing Less tyre pressure warning all the time that literally scared me.

Chirag J 
Rating:
3.0

Customer did not leave a comment.

ALISON H 
Rating:
5.0

The sign is behind a tree at this location and it’s very small. I would suggest a bigger sign. Also there is no drop box you must go into the store so your app should tell customers that.

Christine R 
Rating:
1.0

Location was sketchy, it was in a corner store in a not so great location. I was afraid picking it up. The guy in the store did not speak english and did not understand me. I will never rent a Uhaul again, especially for the cost! It was outrageous..... I have used Uhaul for moves since I was 20 years old.... NEVER AGAIN!

Sue K 
Rating:
1.0

Scammers......i want my money back

Rebecca S 
Rating:
1.0

It was the worst experience I have ever had renting a truck and ww have rented quite a few trucks from uhaul over the years. It took almost an hour from the time we walked in the door till we walked out with the truck. The guy did not know how to do his job. He couldn't find the keys or figure out the system. We asked for an extra hour to compensate for time. As we were going to be about 10 minutes late picking up the truck i had called to let them know I would be there soon. After we were gone i received a call to see if I was still showing up to get truck. I told them that we were already on our way and he said it did not show on his system that we had got the truck. When we returned the truck he was charging us double on top of the $93 he had already charged my credit card because we were an hour. He argued that the charge never went through even though I was online looking at the charge cleared from my credit card. We threatened to charge him with fraud charges. I could go on but suffice to say that I will be watching close to make sure nothing is added to my card and that the $93 is reimbursed as he claimed it will be. IT WAS THE WORST EXPERIENCE AS I SAID.

Candice J 
No reviews have been submitted for this location.
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