Everything went perfectly Everyone as helpful Truck was right size and drove well There were no problems Check in and out was easy and efficient
WILLIAM H
Customer Reviews for Most Convenient Food Store and Pizza
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gas was 1/4 full - gas prices are expensive in the area so this was frustrating. We had to wait to be served because pizza was cooking. Difficult to take pictures of the vehicle with a limited parking area - the van was parked right beside the building Communication was difficult because of accents. Was uninformed regarding the use of the rental on the 407
Ruth GThis location tried many times to cheat. From gasoline level to the insurance which I refuse to take during booking. Truck is full of failure alert and barely to drive safely.
HARYANTO HTruck was smelling really bad like the smell you get from homeless people. Even keeping windows open couldn’t help.
KEDAR SWorst U-Haul Rental Experience at This Location! 🚨 I rented a truck today, and when I picked it up: The fuel gauge was extremely low. The tire pressure warning light was on, meaning the truck wasn’t properly maintained. Before returning it, I put $25 worth of gas, which was more than what it had when I picked it up. However, when I returned the truck, they told me I needed to add more fuel or pay an extra $15! 🔹 Scammers and completely unreasonable charges! 🔹 Vehicles are not properly checked before rental. 🔹 Terrible experience—will never rent from this location again!
Khaled DWas sent receipt for 151.35 but my card was charged 203.45
ROBERT CUHaul had very less gas in it not even cleaned. Also it was showing Less tyre pressure warning all the time that literally scared me.
Chirag JThe sign is behind a tree at this location and it’s very small. I would suggest a bigger sign. Also there is no drop box you must go into the store so your app should tell customers that.
Christine RLocation was sketchy, it was in a corner store in a not so great location. I was afraid picking it up. The guy in the store did not speak english and did not understand me. I will never rent a Uhaul again, especially for the cost! It was outrageous..... I have used Uhaul for moves since I was 20 years old.... NEVER AGAIN!
Sue KScammers......i want my money back
Rebecca SIt was the worst experience I have ever had renting a truck and ww have rented quite a few trucks from uhaul over the years. It took almost an hour from the time we walked in the door till we walked out with the truck. The guy did not know how to do his job. He couldn't find the keys or figure out the system. We asked for an extra hour to compensate for time. As we were going to be about 10 minutes late picking up the truck i had called to let them know I would be there soon. After we were gone i received a call to see if I was still showing up to get truck. I told them that we were already on our way and he said it did not show on his system that we had got the truck. When we returned the truck he was charging us double on top of the $93 he had already charged my credit card because we were an hour. He argued that the charge never went through even though I was online looking at the charge cleared from my credit card. We threatened to charge him with fraud charges. I could go on but suffice to say that I will be watching close to make sure nothing is added to my card and that the $93 is reimbursed as he claimed it will be. IT WAS THE WORST EXPERIENCE AS I SAID.
Candice J