Customer Reviews for Motion Storage
(U-Haul Neighborhood Dealer)

28 reviews

640 16TH ST   Heyburn, ID 83336

(208) 677-4016

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 6/25/2025: Closed
  • 6/26/2025: Closed
  • 6/27/2025: Closed
  • 6/30/2025: 9:00 am - 3:00 pm
  • 7/4/2025: Closed
  • 8/29/2025: 9:00 am - 3:00 pm
  • 9/1/2025: Closed
  • 9/30/2025: 9:00 am - 3:00 pm
  • 11/27/2025: Closed
  • 12/24/2025: Closed
  • 12/25/2025: Closed
  • 1/1/2026: Closed

Show All Hours

Services at this Location:

Contact Us

(208) 677-4016

640 16TH ST
Heyburn, ID 83336

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 6/25/2025: Closed
  • 6/26/2025: Closed
  • 6/27/2025: Closed
  • 6/30/2025: 9:00 am - 3:00 pm
  • 7/4/2025: Closed
  • 8/29/2025: 9:00 am - 3:00 pm
  • 9/1/2025: Closed
  • 9/30/2025: 9:00 am - 3:00 pm
  • 11/27/2025: Closed
  • 12/24/2025: Closed
  • 12/25/2025: Closed
  • 1/1/2026: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

JOHN H 
Rating:
3.0

Having a location that is on any surface besides mud. I tracked mud into the cab due to the location surfacing being dirt, but after a snow. I like to leave things better than I received them, but time was not on my side, so I had to leave it chalky for the next customer. I liked that I was able to connect to a U-Haul specialist on a weekend. That made my spontaneous U-Haul use functional.

Teresa B 
Rating:
4.0

Customer did not leave a comment.

MICHAEL B 
Rating:
5.0

Customer did not leave a comment.

ELIJAH I 
Rating:
4.0

Customer did not leave a comment.

CLIFFORD L 
Rating:
5.0

Customer did not leave a comment.

John A 
Rating:
5.0

Customer service from the manager Shileene was excellent. She was very helpful.

DANNY D 
Rating:
5.0

Customer did not leave a comment.

JULIAN A 
Rating:
4.0

Customer did not leave a comment.

JOSE C 
Rating:
4.0

Great job!

Rebecca M 
Rating:
2.0

When I showed up to pick up my truck, no one was there. There was a sign that said “we are at a booth at the farmers market.. if you need uhaul help, call this number”… however the number was incorrect. They transposed the last two digits. I had to go onto the website and call from there. It literally took an hour to get a code to unlock the key from the key box. I was already irritated that I reserved a truck and trailer from the Rupert location, but got a call the day before pick up that I had to get the truck at heyburn and trailer in Rupert.. I had to leave my car at the uhaul place in hayburn.. drive to Rupert, pick up the trailer, then load the truck, then go back to heyburn to pick up my car.

Peter M 
Rating:
5.0

I didn’t get the dolly that I reserved

Desiree F 
Rating:
5.0

Customer did not leave a comment.

Russell W 
Rating:
5.0

Customer did not leave a comment.

Wayne H 
Rating:
5.0

Customer did not leave a comment.

Veronica V 
Rating:
5.0

Customer did not leave a comment.

Jo A 
Rating:
5.0

Great Customer Service!

Brent P 
Rating:
5.0

Customer did not leave a comment.

Brenda R 
Rating:
5.0

Renting was painless. The woman who helped me was pleasant and professional. The equipment was full of gas and clean. I don’t see how it could be improved.

Geoffrey A 
Rating:
5.0

Nothing. Everything excellent.

paul w 
Rating:
5.0

The CSR at pickup was Amazing!

Cindy R 
Rating:
5.0

Customer did not leave a comment.

Thomas E 
Rating:
3.0

Difficult to pick up rental. Had to call twice for assistance with locks, Easter almost 30 mins of rental

Keri C 
Rating:
1.0

I was charged twice for charges

Blanca O 
Rating:
5.0

Customer did not leave a comment.

Lori M 
Rating:
3.0

For some reason I was charged for an extra day. That's not right equipment was back early and clean and ready to rent.

Michael M 
Rating:
5.0

Customer did not leave a comment.

Miles L 
Rating:
3.0

Customer did not leave a comment.

Miles L 
No reviews have been submitted for this location.
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